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  • #877102

    Please advise. I build a page all with normal white backgrounds. They show up live with a dark gray background and gray type. I do not have any plug ins active so it is not that. It used to be when I added in a seperator white space bar that it turned the pages gray for a portion so I stopped using them. Now I created a fresh page all white and it is gray. I do not do code so please do not send me code.

    Please help asap!

    thank you!!!

    #877854

    Hey extraeyes,

    could we see your web site please?

    Best regards,
    Basilis

    #877881

    It is happening on all of the new pages I am trying to create. You can see the gray background here.
    Also,
    When adding a link to a white text it will not go white or any other color without fighting with it. I have to type it white, to begin with, and I cannot see it, highlight it several times and about the 4th or 5th time sometimes the text will turn white. Sometimes the text will not turn white and I give up and change the whole layout.

    It will also not change color if it is italic or bold which I need for SEO purposes. I changed everything to standard type.

    Please advise asap I am building many pages as we type and this is making me crazy so many issues stopping me here. I posted about a layer slider disappearing also with no response yet. Front page slider is just gone. It wants money to upgrade.
    Thank you!!

    #877882

    P.S. you can see the pages stretches out and the footer shrinks also when this happens.

    #878152

    Hi extraeyes,

    You need to change the colors in Theme options > General Styling
    Image 2017-11-17 at 16.14.08.png

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #879139

    I have had this theme for 3 plus years and never had this issue. You think changing the theme color will change the one block that turns gray? It only happens on some of the pages some of the time. The theme is set correctly.
    Please advise.
    You also think this will fix the issue of the type will not changing to white when I use a color background when using links, capital or italic letters? And this will fix the layer slider from disappearing too?
    All by changing the theme colors?

    #879562

    Hi extraeyes,

    In your original request, I see nothing about Layer Slider and italics and stuff. I do not read your mind and I can know your issues from what and how you write here.

    Have you tried my suggestion though? What is the issue with the Layer Slider? Can you attach a few screenshot of other issues?

    Best regards,
    Victoria

    #881599

    Wow, I sure did not expect you to read my mind. It was a different post about the layer slider that I still did not receive a response. I never said you should have read my mind on the italic issue. You see the word “ALSO”? and me adding in the issue about the italic link that you failed to address other than your mind reading comment? And now that it is discussed for the second time it is still not addressed with a solution?

    Where can I call for support? Is there a phone number or a person in charge? This them has gone haywire. NOW “ADDING IN” the footer shrinks on all new pages.
    And no, Why would I change the background from the white that it has been set at for 3 years when I want it to be white?

    I could send you a shot of a missing layerslider but a blank inch of a page where it used to be may not be of any help. If it helps you to see a blank section of a page you can look at the front page and see the white spot.

    #881604

    If you read back all of the issues have been mentioned in the thread.
    Gray background
    layer slider
    Italic or links not turning white
    Footer shrinking.

    #881616

    Never mind. I asked a different person for help. Thank you.

    #881752

    Hi,
    Were you able to solve this? Shall we close this?

    Best regards,
    Mike

    #882696

    No, it is not solved. The other person I asked to help has not responded to the thread for many days now. I checked with Flywheel. They advised that there weren’t any errors that would be causing these problems.

    They told me to turn on developer mode and that did absolutely nothing. Everything is fine on thier end.

    Still having all of these problems. Please advise asap.

    #882728
    • This reply was modified 6 years, 4 months ago by extraeyes.
    #883694

    Hi,

    Sorry for the problems and the late reply, please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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