Page 1066 – Support | Kriesi.at – Premium WordPress Themes

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November 18, 2017 at 11:33 am in reply to: wpml flags not showing properly on mobile #878493

Victoria
Inactive Moderator

Hi nonne,

Yes, on this page I see that the flag is not there above the menu and it quite clear why it is so. On the front page the flag is added as a widget and on the other page the flag is part of the menu. And so all of this works as it should. If you want the flag above the menu, you need to do it the same as on the front page.

If you need further assistance please let us know.
Best regards,
Victoria

November 18, 2017 at 11:27 am in reply to: Enfold mobile search logo DE -> EN overlay with WPML #878488
Victoria
Inactive Moderator
Hey Peter,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive .logo img {
    width: 57%;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 18, 2017 at 11:25 am in reply to: Google Analytics tracking code not in HEAD #878487
Victoria
Inactive Moderator
Hi splashmediagroup,

Here is the code you can put in your funtions.php
```
<?php
add_action('wp_head', 'add_googleanalytics');
function add_googleanalytics() { ?>

 


<?php } ?>
```
If you need further assistance please let us know.
Best regards,
Victoria
November 18, 2017 at 11:18 am in reply to: Enfold Full Screen Video on color section broken #878482

Victoria
Inactive Moderator

Hey feoleb,

Here are some threads to consider:

Video content on mobile devices

https://kriesi.at/support/topic/video-slideshow-on-mobile/

Best regards,
Victoria

November 18, 2017 at 11:16 am in reply to: Need to click "back" several times after opening images #878481

Victoria
Inactive Moderator

Hi Emilvillumsen,

What is the login link? Looks like you just need to enable lightbox in the theme options

If you need further assistance please let us know.
Best regards,
Victoria

November 18, 2017 at 11:11 am in reply to: Hover solution #878477

Victoria
Inactive Moderator

Hey LouisChatelet,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 18, 2017 at 11:09 am in reply to: settings ofleft and right sidebar for blog pages and post entries #878476

Victoria
Inactive Moderator

Hi ozyazgane,

Yes, I am in Kiev :)

Try the image again. It is still there. Yes, both plugins.

Best regards,
Victoria

November 18, 2017 at 11:04 am in reply to: Slide-Show – Verlinkungen nicht aktiv #878474

Victoria
Inactive Moderator

Hey quinthappiness,

The Advanced Layout Builder is not loading because there are errors in JavaScript in wordpress-seo plugin. Please disable the plugin and try editing the page.

Best regards,
Victoria

November 18, 2017 at 11:01 am in reply to: Burger menu do not work when items have submenu children pages #878473

Victoria
Inactive Moderator

Hey Elena,

This option in the menu settings can help you

If you need further assistance please let us know.
Best regards,
Victoria

November 18, 2017 at 10:58 am in reply to: gallery thumb sizes #878472
Victoria
Inactive Moderator
Hi yampieters,

You need to add the texts to caption, title fields in the media library. The images that have those show captions and the alt text on hover and will get title in the lightbox.
You can add whitespace, but it will reduce the size of the images
```
.av-masonry-col-5 .av-masonry-entry {
    width: 16.9%;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 18, 2017 at 10:53 am in reply to: Slider between logo/menu and header title #878467

Victoria
Inactive Moderator

Hi Andreas,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

If you need further assistance please let us know.
Best regards,
Victoria

November 18, 2017 at 10:38 am in reply to: Booking page layout #878459
Victoria
Inactive Moderator
Hi pathaug,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
input[type=number]::-webkit-inner-spin-button,
input[type=number]::-webkit-outer-spin-button {
   opacity: 1;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 18, 2017 at 10:30 am in reply to: Product Category Pages Full width page banner and description (updated) #878452

Victoria
Inactive Moderator

Hi mazeika!

Can you please check server log for error?

Cheers!
Victoria

November 17, 2017 at 7:39 pm in reply to: mobile menu / hamburger menu disappeared #878272

Victoria
Inactive Moderator

Hi Tobiy,

You have the rule to hide it in css like 5 times, of course, it is not there. Disable the caching plugin and find the code.

Best regards,
Victoria

November 17, 2017 at 7:36 pm in reply to: Avia Layout Architekt: Save templates / Save Element as Template not possible #878271

Victoria
Inactive Moderator

Hey elbenstein,

CAn you please check if the file is there?

Best regards,
Victoria

November 17, 2017 at 7:30 pm in reply to: Still can't manage upload Enfold 2017 Demo #878269

Victoria
Inactive Moderator

Hi Hayco Volkers,

Which version of php are you running? Are you getting errors on import?

Best regards,
Victoria

November 17, 2017 at 7:28 pm in reply to: White Space between main menu and content #878268

Victoria
Inactive Moderator

Hey otavioef,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 17, 2017 at 7:27 pm in reply to: Enfold Portfolio Category Names #878267

Victoria
Inactive Moderator

Hi mjpschouten,

Could you explain a bit more where you want to add the category?

Best regards,
Victoria

November 17, 2017 at 7:26 pm in reply to: If the breadcrumb parent page is a HomePage #878266

Victoria
Inactive Moderator

Hi Hedo,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

November 17, 2017 at 7:25 pm in reply to: Layerslider in the footer #878265

Victoria
Inactive Moderator

Hi Ikyo,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2017 at 7:22 pm in reply to: Disable Enfold Language Switcher (flags) #878263
Victoria
Inactive Moderator
Hi Olaf,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-language-switch-item {
  display: none;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
November 17, 2017 at 7:19 pm in reply to: Uploading Flaticon Icons (Not Working) #878262

Victoria
Inactive Moderator

Hi hylandgraphics,

I think the import in theme options works with icons as a font, not svg, using svg is not a bad idea but probably just via media library.

Best regards,
Victoria

November 17, 2017 at 7:16 pm in reply to: After update theme enfold 4.2 Why I receive error 500 #878261

Victoria
Inactive Moderator

Hey bemodesign,

Can you please check server log for error? Which version of php are you running?

Best regards,
Victoria

November 17, 2017 at 7:15 pm in reply to: logo position in header with menu above #878260

Victoria
Inactive Moderator

Hey stan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 17, 2017 at 7:12 pm in reply to: Top menu – where do I edit it? #878258

Victoria
Inactive Moderator

Hi Stephen,

You can try to insert image tag in the field where you added the email, or to the phone field. This does not really make sense to me, but this can be done.

Best regards,
Victoria

November 17, 2017 at 7:10 pm in reply to: Plugin update issue back #878257

Victoria
Inactive Moderator

Hi elames,

You don’t have to pay for the license unless you need premium features or/and this 1 plugin update notification becomes annoyingly unbearable. On some installations it shows up, on some, it goes away. There are many different configurations and we do not control this issue.

Best regards,
Victoria

November 17, 2017 at 7:07 pm in reply to: Social Icon Top Header #878256

Victoria
Inactive Moderator

Hi 2eminds,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 17, 2017 at 7:06 pm in reply to: Mobile Navigation error #878255

Victoria
Inactive Moderator

Hi Amadain,

If this is the issue with the mobile menu, I just replied to it in a different thread a few minutes ago. Please refrain from duplicating threads.

Best regards,
Victoria

November 17, 2017 at 7:04 pm in reply to: Font Pack #878254

Victoria
Inactive Moderator

Hey Nick,

DO you mean fonts from Enfold medical demo?

Best regards,
Victoria

November 17, 2017 at 7:00 pm in reply to: Where are the child theme settings stored/saved? #878253

Victoria
Inactive Moderator

Hi Andi,

Please, let us know if you still need our help :)

Best regards,
Victoria
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Viewing 30 posts - 31,951 through 31,980 (of 38,325 total)

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