Forum Replies Created
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Hi madsonic,
Here is a thread for you to consider
https://core.trac.wordpress.org/ticket/42574
Best regards,
VictoriaHi FFAlan,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Tobiy,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaNovember 20, 2017 at 4:57 pm in reply to: Fullsecreen Slider: How to add space between Caption Text and CTA Button #879220Hi Risa,
They look pretty much the same. Did you get it working for you?
Best regards,
VictoriaNovember 20, 2017 at 4:41 pm in reply to: Looking to have a Full Width Image with Text Overlay that supports all Screens #879212Hi bnel,
You will be able to see only a part of the image this way. There is no way to scale such an image to 479x500px.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 479px) { .avia-full-contain { background-size: cover !important; } }If you need further assistance please let us know.
Best regards,
VictoriaHi web4698,
Can you please check server log for error?
Best regards,
VictoriaHi washem,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.html_header_top.html_bottom_nav_header .main_menu ul:first-child { height: 170px; } .html_header_top .av_bottom_nav_header .main_menu ul:first-child > li a { height: 170px; line-height: 170px; }If you need further assistance please let us know.
Best regards,
VictoriaNovember 20, 2017 at 4:31 pm in reply to: Check Out Page Place Order Button disappears using Advanced Slider Media Element #879201Hi osnewbie,
What is this TrustLogo?
Best regards,
VictoriaHi dondela,
Here is a thread about it
https://core.trac.wordpress.org/ticket/42574
Best regards,
VictoriaHi zkarrenbrock1,
Did the code given by Ismael help you or do you need more help?
Best regards,
VictoriaHi mcraig77,
Could you please give us a link to your website, we need more context to be able to help you. Please start a separate thread, describe your issue there and give us a link to your website.
Best regards,
VictoriaHi datadirt,
We did not get a chance to follow up since the thread was constantly updated by all these comments. Hopefully, there will be a fix soon.
Best regards,
VictoriaHi mcraig77,
Please remove the center tag around the submit input

Here is what I’ve got so far#newsletter fieldset .form_element { float: left; } #top #newsletter fieldset .form_element .text_input { border-radius: 3px; padding: 11px 22px; font-size: 16px; border: none; width: 100%; }Best regards,
VictoriaHi Richard,
Can you please reupload a fresh version of the theme via FTP?
Best regards,
VictoriaHi laflacker,
The thing is that you want to style the select options. They are normally rendered with browser default styles, to style them you need to use external JavaScript and css libraries. This can get a bit complex and is out of the scope of our support. You could hire a freelancer to do it for you or leave it as it is.
If you need further assistance please let us know.
Best regards,
VictoriaHi kristenangel,
I was trying to add the event to the cart, it was not added, the pages was redirected to the cart without the event.
Where do you set the cross-sells in this case? I do not see it anywhere in the event.Best regards,
VictoriaNovember 20, 2017 at 3:52 pm in reply to: Whole Website slow and just partially loading, especially in Safari #879169Hi Hannes,
The page can kill a computer with slower processor. The menus you’re loading in the pdf viewer are very memory intensive and cpu too. The page hung up my Chrome window and made the fans of my Mac ramp up.
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHi elames,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
#top #header_main_alternate, #top #header .av-main-nav > li > a { background-color: transparent; } .html_header_top #header_main_alternate .main_menu .avia-menu.av-main-nav-wrap { width: auto; background-color: rgba(255, 255, 255, 0.6); border-radius: 8px; }If you need further assistance please let us know.
Best regards,
VictoriaNovember 20, 2017 at 3:36 pm in reply to: Warning: session_start(): Cannot send session cookie – headers already sent by #879160Hi Anna,
Can you create a copy of the pages, so that we don’t break anything on this page?
TO do it easier you can enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
And copy the shortocdes to the new page.Best regards,
Victoria-
This reply was modified 8 years, 4 months ago by
Victoria.
Hi accurIT Presence,
The way the blog layouts are designed to work is, you either choose one of the predefined layouts or pick the Advanced Layout Builder option and then you build your blog page yourself. So it’s either one or the other.
All other customizations are up to the client and are out of the scope of our support.Best regards,
VictoriaHi astrid1977,
Credentials did not work for me. Could you please update the credentials.
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaNovember 18, 2017 at 1:40 pm in reply to: Enfold 4.2 – Header Menu / Problem – Mobile / Desktop #878558Hi Hardwire,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VictoriaHi, pddcoms
You’ve made great progress!
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content-pos { text-align: left; }If you need further assistance please let us know.
Best regards,
VictoriaHi lzevon,
You can delay the text fading in in these settings. I leave an example on the last slider text layer
Best regards,
VictoriaNovember 18, 2017 at 12:03 pm in reply to: Added Awsome Fonts for Top Menu – Every side load the fonts realoaded #878518Hey Adolar,
I did not see the behavior you’re describing. Can you please explain a bit more on how to see the issue? Screenshot maybe?
Best regards,
VictoriaHey Dave,
Not sure I understand, can you explain a bit more, what the issue is? The Advanced Layout Builder is not loading on blog posts or can you tell us how to reproduce the issue?
Best regards,
VictoriaHey jockejansson,
I don’t see any dropdowns there. Do you mean the submenu?
Could you please give us a link to your website, we need more context to be able to help you.Best regards,
VictoriaHi jimFG,
The first video in the slider is there in html, there must be some conflict in JavaScript.
Best regards,
VictoriaHi Dundee,
The other website is also custom built. The theme options do not have settings for such optimisations. There are plenty of plugins for that.
Not sure I understand the other 2 questions.Best regards,
VictoriaHi Ultrahead,
Unfortunately, that area is not public.
Best regards,
Victoria -
This reply was modified 8 years, 4 months ago by
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