Page 1045 – Support | Kriesi.at – Premium WordPress Themes

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December 12, 2017 at 11:07 am in reply to: Disable transition effect on hover woocommerce single view product + border #887817

Victoria
Inactive Moderator

Hi Carolin,

This is all I see when I log in, it is not the WordPress dashboard. And I don’t see a gallery on a single product page, only one image. Can you give us a link where there is a gallery?

Best regards,
Victoria

December 11, 2017 at 4:42 pm in reply to: Enfold – Add Whatsapp icon to Social Profile #887500

Victoria
Inactive Moderator

Hi richbernstein1,

You need to have at least php 5.6.3, to get the code properly working.

Best regards,
Victoria

December 11, 2017 at 4:38 pm in reply to: enfold issue with row and two cells – image on left etc #887499

Victoria
Inactive Moderator

Hi steve2,

Same for the iPhone, an issue with the fixed background. You can have an image that will scroll with the page.

Best regards,
Victoria

December 11, 2017 at 4:37 pm in reply to: Avia Page Builder not loading for only one page. #887498

Victoria
Inactive Moderator

Hi mwneill,

Glad you finally got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 11, 2017 at 4:36 pm in reply to: Blog and mobile compliance issue #887496

Victoria
Inactive Moderator

Hi SnR1071,

What do you mean that the page is cut off? Can you post a few screenshots of the issue, please?

Best regards,
Victoria

December 11, 2017 at 4:35 pm in reply to: Galleries opening with a fog over images #887495

Victoria
Inactive Moderator

Hi FFAlan,

The galleries seem to load and fade-in much better now. But there is still something, some JavaScript hickup, that delays fading in.

Best regards,
Victoria

December 11, 2017 at 4:28 pm in reply to: contact form email copy #887491

Victoria
Inactive Moderator

Hey a-l-p,

Here is a thread for you to consider

Avia Contact Form Send a Copy to Responder

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 4:25 pm in reply to: Toogle #887489

Victoria
Inactive Moderator

Hi frosch178,

I am not very clear on which space you need to remove. Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 11, 2017 at 4:24 pm in reply to: The Events Calendar: Overriding views and styles in Enfold Child Theme #887487

Victoria
Inactive Moderator

Hi Roger,

Thank you for the feedback. That’s really weird, it should work as stated.

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 4:22 pm in reply to: Side Tabs show smaller fonts #887486

Victoria
Inactive Moderator

Hi Ralf,

Thank you :)

Glad we could help!

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 4:18 pm in reply to: Custom sidebar on sub-category pages – Woocommerce #887484
Victoria
Inactive Moderator
Hi Wolf,

Here is the code you can put in your funtions.php
```
add_filter( 'avf_custom_sidebar', 'enfold_customization_custom_sidebar', 10, 1 );

function enfold_customization_custom_sidebar( $custom_sidebar ) {
	if ( is_product_category( 'custom' ) || cat_is_ancestor_of(your custom category id, get_queried_object()->term_id ) ) { $custom_sidebar = ‘custom’; }
	return $custom_sidebar;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 11, 2017 at 4:14 pm in reply to: Replace social menu with, add menu in header #887483

Victoria
Inactive Moderator

Hi hotspot,

You can disable the social in the theme options and try to adjust the Enfold menu position. Can you show us what you’ve got with the Enfold menu? And please add credentials.

Best regards,
Victoria

December 11, 2017 at 4:11 pm in reply to: Undesirabled Index page #887480

Victoria
Inactive Moderator

Hey Endress,

You need to exclude those folders from index in robots.txt.

WordPress robots.txt example for great SEO

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 4:10 pm in reply to: Enfold Theme breaks many edit actions in WordPress 4.9 #887479

Victoria
Inactive Moderator

Hi Marc,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 11, 2017 at 4:08 pm in reply to: Blog posts element #887478

Victoria
Inactive Moderator

Hi AliAbabwa,

You can play with the height and try to work out a value that works for you.

Best regards,
Victoria

December 11, 2017 at 3:20 pm in reply to: Private Thread – Video Problem after WordPress Update 4.9 #887452

Victoria
Inactive Moderator

Hi Trender,

Your issue seems different, there is an error in JavaScript in Safari, while in Chrome the error is absent.

Best regards,
Victoria

December 11, 2017 at 3:19 pm in reply to: Could not connect to Mailchimp with this API Key #887451

Victoria
Inactive Moderator

Hi AliAbabwa,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 11, 2017 at 3:16 pm in reply to: Set a maximum image width on mobile view #887447
Victoria
Inactive Moderator
Hi Oasure,

Add the margin rule to that code
```
@media only screen and (max-width: 767px) {
  #partenaires .avia_image {
    max-width:50% !important;
    margin: 0 auto;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 11, 2017 at 3:14 pm in reply to: HTTP ERROR 500 on wp-admin #887445

Victoria
Inactive Moderator

Hi Lucky_Sky,

What is the FTP server address? Which version of php are you running? Can you please check server log for error?

Best regards,
Victoria

December 11, 2017 at 3:12 pm in reply to: Magazin Headline and full text #887443

Victoria
Inactive Moderator

Hi bejamedia,

I was about to check that portfolio item with html in the title, but someone else is working on it.
Please, let us know when we can check.

Best regards,
Victoria

December 11, 2017 at 3:07 pm in reply to: Display title article in related articles post #887440

Victoria
Inactive Moderator

Hi misteradamello,

For that you need to remove all titles fro the media library or hide the alt text
https://stackoverflow.com/questions/36305805/how-to-hide-alt-text-using-css-when-the-image-is-not-present

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 3:00 pm in reply to: Blank box in masonry #887438

Victoria
Inactive Moderator

Hey wadimoo,

I am seeing 4 boxes now. Can you give more details on how to reproduce the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 11, 2017 at 2:58 pm in reply to: Search results is not complete – product pages are not shown #887433

Victoria
Inactive Moderator

Hi ddccoil,

Here is a thread for you to consider

Change Search results to products search results (Woocommerce)

woocommerce/embed/#?secret=Rg72oO7eew" data-secret="Rg72oO7eew" width="600" height="338" title="“Change Search results to products search results (<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">Woocommerce</a>)” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 2:57 pm in reply to: Header Menu with logo centered inside menu #887432

Victoria
Inactive Moderator

Hi AugeoCoop,

How did you remove the logo container?

Best regards,
Victoria

December 11, 2017 at 2:48 pm in reply to: The Events Calendar: Overriding views and styles in Enfold Child Theme #887428

Victoria
Inactive Moderator

Hi fjaellbaeck,

Thanks for the insight!

@lipstick Have you tried that?

Best regards,
Victoria

December 11, 2017 at 2:46 pm in reply to: Side Tabs show smaller fonts #887426
Victoria
Inactive Moderator
Hi Ralf,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 .js_active .tab_titles .tab, .tab_inner_content {
    font-size: 1.2em;
  }
```
If you need further assistance please let us know.

Best regards,
Victoria
December 11, 2017 at 2:40 pm in reply to: Drop-down menu items spacing #887422
Victoria
Inactive Moderator
Hi Picante,

Try adding !important;
```
#header .twelve.units {
    width: 900px !important;
}
#header .nine.units {
    width: 600px !important;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 11, 2017 at 2:37 pm in reply to: WooCommerce Productthumbnails #887421

Victoria
Inactive Moderator

Hey medienvirus,

You’re using thumbs there and they are cut, the original image should be used in this case, just scaled down.

Best regards,
Victoria

December 11, 2017 at 2:32 pm in reply to: Custom sidebar on sub-category pages – Woocommerce #887418

Victoria
Inactive Moderator

Hey Wolf,

Here is a thread for you to consider
https://wordpress.org/support/topic/is_product_category-and-all-subcategories/

If you need further assistance please let us know.
Best regards,
Victoria

December 11, 2017 at 2:30 pm in reply to: Bar optimizing #887417
Victoria
Inactive Moderator
Hi m_reiprich,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.caption_framed .slideshow_caption .avia-caption-content p {
  width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

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Viewing 30 posts - 31,321 through 31,350 (of 38,325 total)

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