Page 1034 – Support | Kriesi.at – Premium WordPress Themes

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December 19, 2017 at 12:14 pm in reply to: Disable transition effect on hover woocommerce single view product + border #890429
Victoria
Inactive Moderator
Hi Carolin,

There is a solution here
https://generatepress.com/forums/topic/remove-zoom-effect-on-woocommerce-product-image/

Disable WooCommerce 3.+ Zoom

woocommerce-3-zoom/embed/#?secret=dnoajvwg03" data-secret="dnoajvwg03" width="600" height="338" title="“Disable <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> 3.+ Zoom” — Remi Corson" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 8 years, 3 months ago by Victoria.
December 19, 2017 at 12:12 pm in reply to: Can’t remove white strip on homepage #890427

Victoria
Inactive Moderator

Hi haileysara,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 19, 2017 at 12:09 pm in reply to: Adjust background on main header menu items #890424

Victoria
Inactive Moderator

Hi Oliver,

So you need to remove the transparency logo and the font color from that tab.

Best regards,
Victoria

December 19, 2017 at 12:08 pm in reply to: Can't change combined width #890423

Victoria
Inactive Moderator

Hi Peter,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 19, 2017 at 12:04 pm in reply to: Product Images too big since Update – #890417

Victoria
Inactive Moderator

Hey christwars,

Can you please disable caching and minification?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 18, 2017 at 9:35 pm in reply to: Make Menu Static #890258

Victoria
Inactive Moderator

Hi glossmoderne,

You can disable the shrinking header and the menu will stay in place.

Best regards,
Victoria

December 18, 2017 at 9:33 pm in reply to: Builder element with only 1 specific Product #890256

Victoria
Inactive Moderator

Hi Ben,

You can set the Entry numbers to 1 and will get 1 product.

Best regards,
Victoria

December 18, 2017 at 9:32 pm in reply to: Remove easy slider #890255

Victoria
Inactive Moderator

Hi Ditte,

The page looks ok now, does not seem to be going behind the menu. Or is it?

Best regards,
Victoria

December 18, 2017 at 9:29 pm in reply to: Color Flash behind Burger Menu on click #890254

Victoria
Inactive Moderator

Hey rickyporco,

Looks like the color is changed by JavaScript on click on search or burger. To remove the effect, JavaScript files will need to be edited and copied to a child theme.

Best regards,
Victoria

December 18, 2017 at 9:21 pm in reply to: wp supercache problems with enfold theme #890250

Victoria
Inactive Moderator

Hey loscauces,

Can you attach a few screenshots of the issue?

Best regards,
Victoria

December 18, 2017 at 9:18 pm in reply to: Blog image size single post with big preview image #890246

Victoria
Inactive Moderator

Hey Slava,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? The image is cut to be 845x321px.

Best regards,
Victoria

December 18, 2017 at 9:16 pm in reply to: Avia Lay-out Builder not working #890245

Victoria
Inactive Moderator

Hey ccharell,

Can you give that user admin rights? We need to be able to see and edit the pages.

Best regards,
Victoria

December 18, 2017 at 9:14 pm in reply to: How to add custom CSS classes to different categories? #890244
Victoria
Inactive Moderator
Hi Mark,

Using a JavaScript solution is not a good option here, you should make changes in the templates or try something like this
```
.blog-categories.minor-meta a:nth-child(n) {
  background-color: red;
}
.blog-categories.minor-meta a:nth-child(2n+1) {
  background-color: blue;
}
.blog-categories.minor-meta a:nth-child(3n+1) {
  background-color: green;
}
```
Best regards,
Victoria
December 18, 2017 at 9:09 pm in reply to: Yoast XML Sitemap mit Images? #890243

Victoria
Inactive Moderator

Hi Michael,

You should use a child theme, so that the changes remain on the next update.

Best regards,
Victoria

December 18, 2017 at 9:07 pm in reply to: Fullwidth area on page #890242

Victoria
Inactive Moderator

Hi,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 18, 2017 at 9:06 pm in reply to: Can not import demo themes #890241

Victoria
Inactive Moderator

Hi zakthorpe,

The zip probably was uploaded only in part because the php upload size did not allow for more.
Please have a look here
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

Best regards,
Victoria

December 18, 2017 at 8:51 pm in reply to: Disable transition effect on hover woocommerce single view product + border #890238

Victoria
Inactive Moderator

Hi Carolin,

Do you mean you want to disable the WooCommerce zoom? Just show images?

Best regards,
Victoria

December 18, 2017 at 8:49 pm in reply to: Product Grid Element doesn't show Subcategories #890234

Victoria
Inactive Moderator

Hey Aadil,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here is a thread for you to consider
https://kriesi.at/support/topic/product-categories-grid/

Best regards,
Victoria

December 18, 2017 at 8:47 pm in reply to: Change order of grid row elements on mobile #890233

Victoria
Inactive Moderator

Hey taylorchiu,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 18, 2017 at 8:46 pm in reply to: Buttons not flowing into mobile properly #890232
Victoria
Inactive Moderator
Hi 4colorflyers,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 #top #wrap_all .header_color #menu-item-1105.av-menu-button-colored > a .avia-menu-text {
   background-color:  #0BB0A8;
   border-color: #009891;
 }
  #top #wrap_all .header_color #menu-item-506.av-menu-button-colored > a .avia-menu-text {
   background-color:  #E64B67;
   border-color: #D83C58;
 }
```
If you need further assistance please let us know.

Best regards,
Victoria
December 18, 2017 at 8:40 pm in reply to: Tab section adding elements causing unexpected layout #890229

Victoria
Inactive Moderator

Hi James,

I still could not login. I see that there is an extra closing div that breaks html.

Best regards,
Victoria

December 18, 2017 at 8:25 pm in reply to: Customize Product layout on overview pages #890220

Victoria
Inactive Moderator

Hi epaz,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 18, 2017 at 8:23 pm in reply to: Large gap in Masonry #890219

Victoria
Inactive Moderator

Hi Charlotte,

I cannot see the reason of the issue just looking at the page in this case.

Best regards,
Victoria

December 18, 2017 at 8:21 pm in reply to: Masonry portfolio #890218

Victoria
Inactive Moderator

Hey Ditte,

That’s really weird. Can you make a test page and copy shortcodes and see if the issue remains?

Best regards,
Victoria

December 18, 2017 at 8:10 pm in reply to: Missing "Display of Menu Items" #890214

Victoria
Inactive Moderator

Hi Hamite,

Can you please describe your issue in other words? I am not very clear what you are trying to achieve.

Best regards,
Victoria

December 18, 2017 at 8:09 pm in reply to: Can't change combined width #890213

Victoria
Inactive Moderator

Hi Peter,

In that case, you need to set the max-width for the container to a smaller value.

Best regards,
Victoria

December 18, 2017 at 8:08 pm in reply to: Category Search not working #890212

Victoria
Inactive Moderator

Hi elames,

Search by the topic widget is working fine now, does not redirect to the main page. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

December 18, 2017 at 8:04 pm in reply to: Low Res Blog Slider #890210

Victoria
Inactive Moderator

Hi Joe,

It’s just a css rule that Safari does not like in this case.

Glad we got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

December 18, 2017 at 8:02 pm in reply to: Header built in Advanced Layout Builder on the blog page suddenly disappeared #890209

Victoria
Inactive Moderator

Hi bkatzdesign,

The header shows when the blog layout in theme options is set to “Use Advanced Layout Builder”.

Best regards,
Victoria

December 18, 2017 at 7:52 pm in reply to: Enfold installation #890207

Victoria
Inactive Moderator

Hi Helen,

I was about to check but got a 500 error.

Best regards,
Victoria
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Viewing 30 posts - 30,991 through 31,020 (of 38,325 total)

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