Page 1027 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 27, 2017 at 8:31 pm in reply to: Stop video looping in Advance Layer Slider #892213

Victoria
Inactive Moderator

Hi laptophobo,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

December 27, 2017 at 8:29 pm in reply to: Custom link position and mobile logo appearance #892212

Victoria
Inactive Moderator

Hi yaelbar,

Can you upload the screenshot to Dropbox or https://imgur.com/upload and give us the link here?

Best regards,
Victoria

December 27, 2017 at 8:27 pm in reply to: Blog post order reversed on Enfold 4.2 #892209

Victoria
Inactive Moderator

Hi newlyswissed,

These articles might help you

How to add an order/orderby option to the blog/post slider/portfolio/masonry grid element

Change the sort order of Blog Posts Elements

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 8:10 pm in reply to: Sidebar / footer videos size issue #892208
Victoria
Inactive Moderator
Hi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer iframe {
    min-height: 220px;
    min-width: 386px;
}
.sidebar iframe {
    min-height: 170px;
    min-width: 320px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 8:05 pm in reply to: Make a button from a text block #892207

Victoria
Inactive Moderator

Hi Sara,

I am getting this (screenshot in private) when trying to preview the page.

Best regards,
Victoria

December 27, 2017 at 8:01 pm in reply to: Link Post format in Magazine title not linking out #892206

Victoria
Inactive Moderator

Hi janicenisha,

I am not seeing the link to your website. Can you post it, please?

Best regards,
Victoria

December 27, 2017 at 7:59 pm in reply to: Display blog category results as grid #892204

Victoria
Inactive Moderator

Hey taylorchiu,

Here is a thread for you to consider
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 7:54 pm in reply to: PRICING TABLES Configuration #892203
Victoria
Inactive Moderator
Hi Newton,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .pricing-table-wrap:nth-child(2) .pricing-table li.avia-pricing-row, 
.main_color .pricing-table-wrap:nth-child(2)  li.avia-heading-row,
.main_color .pricing-table-wrap:nth-child(2) .pricing-table li.avia-heading-row .pricing-extra {
    background-color: #418fdd;
    border-color: #529fee;
}

.main_color .pricing-table-wrap:nth-child(1) .pricing-table li.avia-pricing-row, 
.main_color .pricing-table-wrap:nth-child(1)  li.avia-heading-row,
.main_color .pricing-table-wrap:nth-child(1) .pricing-table li.avia-heading-row .pricing-extra, 
.main_color .pricing-table-wrap:nth-child(3) .pricing-table li.avia-pricing-row, 
.main_color .pricing-table-wrap:nth-child(3)  li.avia-heading-row,
.main_color .pricing-table-wrap:nth-child(3) .pricing-table li.avia-heading-row .pricing-extra {
  background-color: #8e868b;
  border-color: #c7c2b8;
}

#top .main_color .pricing-table-wrap:nth-child(1) .avia-color-theme-color,
#top .main_color .pricing-table-wrap:nth-child(3) .avia-color-theme-color {
    background-color: #8e868b;
   border-color: #c7c2b8;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 7:44 pm in reply to: Social share button width and background color #892202

Victoria
Inactive Moderator

Hi hingex,

You can change the code to like this (screenshot in private)

Best regards,
Victoria

December 27, 2017 at 7:36 pm in reply to: Help with overly large text on mobile view. #892200
Victoria
Inactive Moderator
Hey John,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .av-special-heading {
    word-wrap: break-word;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 7:31 pm in reply to: Logo very small on vertical ipad and on all phones #892199
Victoria
Inactive Moderator
Hey thomasoo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive .logo img {
    max-height: 120px;
  }
}
```
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 7:27 pm in reply to: remove sidebar on blog post page but keep layout #892198

Victoria
Inactive Moderator

Hey Steve,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you disable sidebar and let us see what it looks like.

Best regards,
Victoria

December 27, 2017 at 7:25 pm in reply to: Button on my home page not showing on mobile device #892197
Victoria
Inactive Moderator
Hi keifygeorge,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .avia-fullwidth-slider.avia-builder-el-0 {
    min-height: 200px;
  }
  .js_active   .avia-fullwidth-slider.avia-builder-el-0  .avia-slideshow li:first-child,
   .avia-slide-wrap, .avia-slide-wrap img, .avia-slideshow-inner {
    min-height: 200px;
  }
  .avia-slide-wrap img {
    min-width: 130%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 7:19 pm in reply to: TRANSLATION PERSONA PRODUCT PAGE #892194

Victoria
Inactive Moderator

Hi fargeud,

Here is a thread for you to consider
https://wpml.org/forums/topic/translate-variations-of-the-woocommerce-products/

10 WordPress Plugins to Improve WooCommerce Product Variations

woocommerce-product-variations-plugins/embed/#?secret=hiNMTfbEPT" data-secret="hiNMTfbEPT" width="600" height="338" title="“10 WordPress Plugins to Improve <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Product Variations” — NARGA" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

December 27, 2017 at 6:55 pm in reply to: Hover on mobile device – menu option turns white #892190

Victoria
Inactive Moderator

Hi keifygeorge,

Did the css help to solve your original issue?

Best regards,
Victoria

December 27, 2017 at 6:54 pm in reply to: Issue Selecting State when checking out in Woo Commerce #892188

Victoria
Inactive Moderator

Hi keifygeorge,

The usability of the WooCommerce checkout process is not something we’re in charge of, unfortunately. You could try customizing some parts of it, but you will need to hire a freelancer to do it for you.

Happy holidays!
If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 6:52 pm in reply to: Display a small arrow that points down to next section not working right. #892187

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

December 27, 2017 at 6:47 pm in reply to: Product Grid height and details on checkout page #892186

Victoria
Inactive Moderator

Hi leZ,

The card worked, but I did not get to that page, I got an error for delivery method and nowhere to choose it.

Best regards,
Victoria

December 27, 2017 at 6:42 pm in reply to: black bars vimeo content-section background #892185
Victoria
Inactive Moderator
Hi mirr,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #video .container {
    height: 100% !important;
    min-height: 75vh !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 6:36 pm in reply to: PORTFOLIO GRID CUTTING THE TOP #892184

Victoria
Inactive Moderator

Hi mleite1,

Yes, I see the issue. When you use the shrinking header is it happening too?

Best regards,
Victoria

December 27, 2017 at 6:30 pm in reply to: Forms not sending Yahoo Mail to my Gmail account or Ymail accounts #892180

Victoria
Inactive Moderator

Hey Jay,

Here are some threads to consider:

My contact form is not sending emails

https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails/

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 6:29 pm in reply to: Woocommerce Filter + Sticky Buttom #892179
Victoria
Inactive Moderator
Hi mary301187,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .popup-content-bounce-in-up.sticky-popup {
    width: 95% !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 6:22 pm in reply to: Icons added to Advanced LayerSlider WP only show once, then no longer display #892177

Victoria
Inactive Moderator

Hi envapk2,

Thank you for your input. However, icons are not a premium feature and should work without the Layer Slider license. Maybe, they will work better in the new Layer Slider version.

Best regards,
Victoria

December 22, 2017 at 8:15 pm in reply to: Builder element with only 1 specific Product #891708

Victoria
Inactive Moderator

Hi Ben,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 22, 2017 at 8:13 pm in reply to: Help with buggy layerslider since migration to server #891707

Victoria
Inactive Moderator

Hi,

Well, you’re loading some images via http and the website is on https, some of then can be blocked. You need to update links to all those images.

Best regards,
Victoria

December 22, 2017 at 8:11 pm in reply to: video background in color section #891703

Victoria
Inactive Moderator

Hey!

In this case, the error says the video format is not supported. And a 404 on the video itself.

Regards,
Victoria

December 22, 2017 at 5:48 pm in reply to: header #891659

Victoria
Inactive Moderator

Hi anduni,

It should be the temporary administrator. We need to check theme options.

Best regards,
Victoria

December 22, 2017 at 5:47 pm in reply to: enfold 4.2 layerslider not working #891658

Victoria
Inactive Moderator

Hi Peter,

Well, the html is there, so the Layer Slider has rendered. Looks like it could be a plugin conflict. Can you please disable the Ninja Contact forms?

Best regards,
Victoria

December 22, 2017 at 5:42 pm in reply to: Disable Icon Left hand navagation #891657
Victoria
Inactive Moderator
Hi Dunckley_Design,

Do you mean the Instagram images?
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-instagram-item .image-overlay .image-overlay-inside {
	display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 22, 2017 at 5:39 pm in reply to: CONTACT FORM 7 ALIGNMENT #891655
Victoria
Inactive Moderator
Hey Newton,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.wpcf7-form input[type=radio] {
  width: 20px;
}
#top label span, #top legend span {
  text-align: left;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,781 through 30,810 (of 38,325 total)

← 1 2 3 … 1,026 1,027 1,028 … 1,276 1,277 1,278 →