Page 1018 – Support | Kriesi.at – Premium WordPress Themes

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January 8, 2018 at 7:03 pm in reply to: How to create a videos portfolio #894847

Victoria
Inactive Moderator

Hi Raffaello1996,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 8, 2018 at 6:29 pm in reply to: Main meno covers logo on smaller screen #894828
Victoria
Inactive Moderator
Hi Dotplusgeert,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
  #header_meta .container {
    position: absolute;
    top: 40px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 6:24 pm in reply to: titles overlapping on mobile devices #894825
Victoria
Inactive Moderator
Hi bremerlloyd,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all .container {
     width: 95%;
      max-width: 85%;
  }
  .responsive .logo img {
        width: 78%;
    	padding-top: 10px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 6:17 pm in reply to: Woocommerce – Add Attribute to ALB Shop Page #894823

Victoria
Inactive Moderator

Hi Liv,

I don’t know which attributes you want to show.
Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

January 8, 2018 at 6:15 pm in reply to: Problem with borders color #894822

Victoria
Inactive Moderator

Hi blinkerart,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 8, 2018 at 6:14 pm in reply to: Icons not functioning Propoerly #894819

Victoria
Inactive Moderator

Hi vitalcode,

JavaScript is not working due to many errors. Seems to be the conflict in loading scripts.

Best regards,
Victoria

January 8, 2018 at 5:56 pm in reply to: Layout Builder corrups when saving #894811

Victoria
Inactive Moderator

Hey Sarah,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 8, 2018 at 5:55 pm in reply to: Each Element Should Have the Same Options #894810

Victoria
Inactive Moderator

Hi Andrea,

Do you mean the slider here
https://cl.ly/3R1q1l1F2z1t ? I don’t see any titles there at all.
Or do you mean the instagram feed below? That is done via a plugin, we cannot really help you with that.

Best regards,
Victoria

January 8, 2018 at 5:51 pm in reply to: slider issues #894807

Victoria
Inactive Moderator

Hi satucker,

This is the slider we are talking about, right?

Do you mean you want the text white here?

Best regards,
Victoria

January 8, 2018 at 5:48 pm in reply to: Order Avia Post Nav prev/next buttons #894804

Victoria
Inactive Moderator

Hi Klaus,

I am not sure I understand, on which page the sort order is not working for you.
Here are the WooCommerce filters
https://docs.woocommerce.com/wc-apidocs/hook-docs.html

Best regards,
Victoria

January 8, 2018 at 5:42 pm in reply to: Comment field heading alignment #894794
Victoria
Inactive Moderator
Hey vadikcoma,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  #commentform label {
    left: 0;
    top: -20px;
    padding-top: 0;
 }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 5:38 pm in reply to: Layerslider position on page #894793

Victoria
Inactive Moderator

Hi Miriam,

You might want to address this question to the Layer Slider team as well.
I changed the shortcode and the slider seems to work now.

Best regards,
Victoria

January 8, 2018 at 5:33 pm in reply to: Glitches on the product page #894789

Victoria
Inactive Moderator

Hey DROR,

The page below does not contain the elements that are in the screenshot. When I click the green button, the page just reloads. Can you give us the link to the page with the issue, please?

Best regards,
Victoria

January 8, 2018 at 5:31 pm in reply to: Fullwidth break point #894788

Victoria
Inactive Moderator

Hi Michael,

Can you disable caching and minification for now?

Best regards,
Victoria

January 8, 2018 at 5:30 pm in reply to: Bilddateinamen ausblenden / Vollbildslider hochrücken #894786

Victoria
Inactive Moderator

Hi Andreas_BS,

That is a browser mechanism, here is a discussion about it
https://inbound.org/discuss/how-to-disable-image-title-on-hover

You can only clear all title and alt text in the media library, but it’s not the best solution.

Best regards,
Victoria

January 8, 2018 at 5:25 pm in reply to: Remove a section in comments element #894783
Victoria
Inactive Moderator
Hi zohar2014,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.comment-subscription-form:nth-child(2n) {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 5:23 pm in reply to: Sticky menu for mobile submenu #894782
Victoria
Inactive Moderator
Hi davidmartinserrano,

The button is black in Chrome on a Mac and on my iPhone.
This is the code for moving the burger
```
@media only screen and (max-width: 767px) {
  ul#avia-menu.av-main-nav {
      margin-top: 40%;
  }
}
```
Do you mean the flyout to the left or the left-aligned text?

Best regards,
Victoria
January 8, 2018 at 5:17 pm in reply to: WooCommerce PDF Invoices & Packing Slips #894780

Victoria
Inactive Moderator

Hi maxalbers,

Enfold templates will be used from the parent theme. You can change the colors in the theme options in the child theme, just like you did in the parent theme.

If you need further assistance please let us know.
Best regards,
Victoria

January 8, 2018 at 4:49 pm in reply to: Mobile Breaks Not Working #894767

Victoria
Inactive Moderator

Hi Ryan,

Section av_section_2 is shown on desktop and av_section_3 is shown on mobile. Works as is supposed to, on my end. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

January 8, 2018 at 4:39 pm in reply to: Masonry mouse-over on mobile #894761

Victoria
Inactive Moderator

Hey Hugo,

Yes, but the single image does not have a link and so it just shows caption. If you click on the masonry image, you see the caption for a second and the next page loads. The user does not get to see the caption, it just blinks.

Best regards,
Victoria

January 8, 2018 at 4:34 pm in reply to: Remove hover from Catalogue content element #894758

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

January 8, 2018 at 4:33 pm in reply to: FAQ plugin issue #894757

Victoria
Inactive Moderator

Hey evivecare,

The link action is not canceled and so the link does it’s default function, which is taking you to another page.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 8, 2018 at 4:21 pm in reply to: Download Manager Addon Plugin Conflict with Enfold #894754

Victoria
Inactive Moderator

Hey Julie,

We are going to need credentials to see those pages.

Best regards,
Victoria

January 8, 2018 at 4:20 pm in reply to: Contact form doesn't seem to be working #894752

Victoria
Inactive Moderator

Hey Aadil,

What do you mean by not working? There are two forms. Which one?
Please check this article

My contact form is not sending emails

Best regards,
Victoria

January 8, 2018 at 4:18 pm in reply to: Custom sidebar on sub-category pages – Woocommerce #894751

Victoria
Inactive Moderator

Hi Wolf,

Then in the function, you need to check for the subcategory and depending on the subcategory assign a different sidebar, all in this function, not adding the same function twice, which breaks your website.

Best regards,
Victoria

January 8, 2018 at 4:15 pm in reply to: Color behind the caption on slider homepage #894749

Victoria
Inactive Moderator

Hi bishstan,

There is no setting for that. It could have been there before, or the styles stayed from the demo, if you used the demo. It’s really hard to tell now.

This slider does not provide such a setting now.

Best regards,
Victoria

January 8, 2018 at 4:10 pm in reply to: Enfold Mobile Menu with Uber Menu #894748
Victoria
Inactive Moderator
Hi Tobias,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia_mega_div.avia_mega3, .avia_mega_div.avia_mega2 {
  left: -15% !important;
}
#header .six.units, #header .nine.units {
    width: initial !important;
    min-width: 500px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 8, 2018 at 4:03 pm in reply to: Remove hover from Catalogue content element #894743

Victoria
Inactive Moderator

Hi Silvio,

I see the under construction page and do not see the catalog. Can you please post credentials in private?

Best regards,
Victoria

January 8, 2018 at 4:01 pm in reply to: Primary color, Highlight color #894742

Victoria
Inactive Moderator

Hi Dennso,

So will point us to the element you need help with? Do you still need help?

Best regards,
Victoria

January 8, 2018 at 4:00 pm in reply to: update jump from EnfoldVersion: 2.5.2 to newest version #894741

Victoria
Inactive Moderator

Hi Signe,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,511 through 30,540 (of 38,325 total)

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