Page 1003 – Support | Kriesi.at – Premium WordPress Themes

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January 26, 2018 at 5:43 am in reply to: Color Section into Tab Section #903175

Victoria
Inactive Moderator

Hi reini77,

Can you show us what you’ve got so far?

Best regards,
Victoria

January 26, 2018 at 5:41 am in reply to: Layslider content scales on larger screens #903174

Victoria
Inactive Moderator

Hey Thomas,

At which screen size do you want to lock the Layer Slider? Have you played with the Layer Slider settings?
https://cl.ly/0Y023T1S0A3f You can set max-width there.

Best regards,
Victoria

January 26, 2018 at 5:38 am in reply to: Woocommere Checkout – Duplicate in terms and conditions #903173

Victoria
Inactive Moderator

Hi charlescheng719,

Yes, I see the error, but the error is not it the code, you need to try to add this code via FTP.

Best regards,
Victoria

January 26, 2018 at 5:28 am in reply to: Contact form not working inside of color section with diagonal section border #903171
Victoria
Inactive Moderator
Hi Chris,

Yeah, part of the section is covering the form button, this code will help.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_transparency #top .avia-builder-el-0 .container {
      z-index: 100;
}
```
Can you describe in more detail the other issue and can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

If you need further assistance please let us know.

Best regards,
Victoria
January 26, 2018 at 5:17 am in reply to: images not shown #903169

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

January 26, 2018 at 5:15 am in reply to: google map not working #903168

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

January 26, 2018 at 5:09 am in reply to: keep submenu open with burger menu #903166

Victoria
Inactive Moderator

Hi chrishilli,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Victoria

January 26, 2018 at 5:08 am in reply to: Logo partner grid not updating #903165

Victoria
Inactive Moderator

Hi Malene123,

The link with the token expired, can you make a new one, please?

Best regards,
Victoria

January 26, 2018 at 5:06 am in reply to: portfolio grid image display issue #903164

Victoria
Inactive Moderator

Hey John,

These images have different aspect ratios and so they scale differently, you need to have images of the same size.

Best regards,
Victoria

January 26, 2018 at 5:01 am in reply to: Help with overly large text on mobile view. #903161
Victoria
Inactive Moderator
Hi John,

All right :)
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #top #wrap_all .av-inherit-size .av-special-heading-tag {
    font-size: 22px;
    font-weight: bold;
 }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 26, 2018 at 4:59 am in reply to: Ausrichtung Filter / Sortierung Masonry #903160

Victoria
Inactive Moderator

Hey Magdalena,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 26, 2018 at 4:57 am in reply to: full screen video bagground #903159

Victoria
Inactive Moderator

Hi Rob,

I replied to you in another thread, the youtube video is working fine. If you have issues on other pages, please give us the links.

Best regards,
Victoria

January 26, 2018 at 4:56 am in reply to: How can I show a magazine element with a date referring to the upcoming event ? #903157

Victoria
Inactive Moderator

Hey farahjanjua,

Could you please give us a link to your website, we need more context to be able to help you.
Here is a thread for you to consider

Events Date in Magazine element (not creation Date)

If you need further assistance please let us know.
Best regards,
Victoria

January 26, 2018 at 4:54 am in reply to: Hover effect of some portfolio entry missing #903155

Victoria
Inactive Moderator

Hi mandelkind,

Says, it’s expired. Can you try again?
Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

January 26, 2018 at 4:53 am in reply to: Icon Box style and Custom Classes #903154

Victoria
Inactive Moderator

Hi mcraig77,

There is a dot “.” in the html which is not supposed to be there, that’s why the code does not apply.
Of course, the space makes a difference, it makes the selector apply to a totally different element.

Somebody needs to brush up the knowledge on css selectors :)

Best regards,
Victoria

January 26, 2018 at 4:48 am in reply to: Enfold 4.2.1 Self-Hosted Video Bug #903150
Victoria
Inactive Moderator
Hi Rob,

The youtube video works fine on my end. Could you please clear the cache, check again and get back to us.

Can you also attach a screenshot of the error you’re getting?

Best regards,
Victoria
- This reply was modified 8 years, 1 month ago by Victoria.
January 26, 2018 at 4:46 am in reply to: Disable images in search results #903148

Victoria
Inactive Moderator

Hi Philipp,

Here is how to do it:

Exclude images (attachments) from search results

If you need further assistance please let us know.
Best regards,
Victoria

January 26, 2018 at 4:43 am in reply to: CSS formating not effective within Enfold template for block code #903147
Victoria
Inactive Moderator
Hi Stephane,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .Event-Date.Resa-Open tr.Event-Tr1:nth-child(odd) {
  background: #fff;
}
.Event-Date.Resa-Close .DateTable tr,
.Event-Date.Resa-Close .DateTable th  {
   background: #DCDCDC !important;
    
}
.Event-Date.Resa-Close {
  border-radius: 25px 12px 12px 34px;
}
.Event-Date.Resa-Close .DateTable .Event-Td1 {
  border-radius: 12px 0 0 0;
}

.Event-Date.Resa-Close .DateTable .Event-Trft5 {
  border-radius: 0 0 0 12px;
}
.Event-Date.Resa-Close .DateTable .Event-Td1, 
.Event-Date.Resa-Close .DateTable .Event-Trft5,
 .Event-Date.Resa-Open .DateTable .Event-Td1, 
.Event-Date.Resa-Open .DateTable .Event-Trft5 {
   padding-left: 15px;
}
.avia_codeblock  .Event-Date {
    width: 190px;
}
.avia_codeblock  .Event-Cell {
    width: 501px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
January 26, 2018 at 4:05 am in reply to: product slider order by random #903140

Victoria
Inactive Moderator

Hi lepetitweb,

Here is a thread for you to consider

Random Order for Product Grid?

If you need further assistance please let us know.
Best regards,
Victoria

January 26, 2018 at 4:01 am in reply to: Main menu and Burger #903138

Victoria
Inactive Moderator

Hi sasha,

So remove all the menu code from before, if you need to change something we can help you with the new code.

Best regards,
Victoria

January 25, 2018 at 8:10 am in reply to: sidebar not where it should #902678

Victoria
Inactive Moderator

Hey!

Here is a thread for you to consider
https://kriesi.at/support/topic/sidebar-rechts-single-page/#post-580220

If you need further assistance please let us know.
Regards,
Victoria

January 25, 2018 at 8:07 am in reply to: Main menu and Burger #902677

Victoria
Inactive Moderator

Hi sasha,

Yes, the mobile menu had a makeover in Enfold 4.1 or 4.2 and the burger is different.
The image moved to the private field.

You’re calling the icons via https and your staging site is not. As long as the protocol is the same, there should be no issue.

Best regards,
Victoria

January 25, 2018 at 8:02 am in reply to: Reduce size of the logo in sticky header #902675
Victoria
Inactive Moderator
Hey newki75,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header.header-scrolled-full .container.av-logo-container .logo img,
#header.header-scrolled .container.av-logo-container .logo img {
  transition: max-height 0.5s ease;
  max-height: 60px !important;
}

#header .container.av-logo-container .logo img {
  transition: max-height 0.5s ease;
  max-height: 177px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2018 at 7:56 am in reply to: Submenu items not included & displayed in burger/mobile menu #902674

Victoria
Inactive Moderator

Hi veronict,

I see that you have a header.php file in your child theme, did you update it with a fresh copy when you upadated to 4.2?

Best regards,
Victoria

January 25, 2018 at 7:51 am in reply to: Modern Business Style Blog #902673
Victoria
Inactive Moderator
Hi Kim,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_modern-blog #top #wrap_all .post-entry h3 {
   font-size: 20px;
    font-weight: normal;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2018 at 7:27 am in reply to: Different overlay colours for the hover effect of a masonry? #902667

Victoria
Inactive Moderator

Hey jonna_gaertner,

Yes, that is possible but with extensive css customization.
Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 25, 2018 at 7:25 am in reply to: How to link commentators' gravatars, not only their names? #902664

Victoria
Inactive Moderator

Hi Chris,

Your image above looks like this

Your file to work in here is comments.php

If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 7:20 am in reply to: Background video not playing on first time loading the page #902661

Victoria
Inactive Moderator

Hi gb_plugins1,

The fixes are in the final testing stage, should be out this week.

Thank you for your patience.
If you need further assistance please let us know.
Best regards,
Victoria

January 25, 2018 at 7:19 am in reply to: Woocommere Checkout – Duplicate in terms and conditions #902660

Victoria
Inactive Moderator

Hi charlescheng719,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2018 at 7:18 am in reply to: Mobile menu displayed left #902659
Victoria
Inactive Moderator
Hi BenWorx,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #menu-item-shop.cart_dropdown {
      float: right;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,061 through 30,090 (of 38,325 total)

← 1 2 3 … 1,002 1,003 1,004 … 1,276 1,277 1,278 →