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Dear All,
I just wanted to let everyone know, that I moved to a managed hosting platform and everything seems to be working.
Thanks for the tip and I appreciate all the help I received.Best regards,
JanThe question I asked:
I have now purchased several themes and even with all the extra functionallities disabled, the site speed is still fairly slow. According to ‘Enfold-support’, my server is not serving the theme and the issue could be resolved via PHP.ini file (https://kriesi.at/support/topic/sitespeed-slow-ttfb-10-seconds/). Can you indicate where I can find this file?The answer I received for my hosting provider:
” The code of your website is too heavy. You have to simplify the forwarded code because it is too heavy for the visitor the first time they visit the website. https://gtmetrix.com/reduce-initial-server-response-time.html Keep the server response time for the main document short because all other requests depend on it. Learn how to improve this Consider using a plugin like WP Rocket to significantly reduce server response time » I see that the hosting is also on php 7.4, maybe the code can be changed to 8.2 since 7.4 will soon be unavailable.So here’s what I’m going to do:
As I have tried multiple PHP version, multiple themes along the way and because of the poor support I’m getting, I’m going to look for a new hosting provider.
Tips are welcome (for an example: focus on more than 100MB MySQL hosting)Best regards,
- This reply was modified 1 year, 8 months ago by vanderweyden.
Seems I don’t have a php.ini file?
1. Searched my webserver with Filezilla (secret files enabled) – No results
2. Searched my old backups of previous webserver content – No results
3. Created phpinfo.php file (<?php phpinfo();?>) and uploaded it – No resultsSo I imagine I’ll create a ticket for my hosting provider stating to problem and see what will happen?
I’ll keep everyone posted along the way- This reply was modified 1 year, 8 months ago by vanderweyden.
Thanks Ismael (and everyone else)
I appreciate all the help, it’s much more then I expected (and got from a competing theme).
Will have a look at it tomorrow after work.With a fresh installation, “Site health” show the following:
2 critical issues
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.The REST API encountered an error Performance
Your site could not complete a loopback request Performance7 recommended improvements
Recommended items are considered beneficial to your site, although not as important to prioritize as a critical issue, they may include improvements to things such as; Performance, user experience, and more.You should remove inactive plugins Security
You should remove inactive themes Security
A scheduled event has failed Performance
You should use a persistent object cache Performance
Your website does not use HTTPS Security
The authorization header is missing Security
Unable to detect the presence of page cache Performance14 items with no issues detected
Your version of WordPress (6.1.1) is up to date Performance
Your site is running the current version of PHP (8.2.3) Performance
Required and recommended modules are installed Performance
PHP default timezone is valid Performance
No PHP sessions detected Performance
SQL server is up to date Performance
UTF8MB4 is supported Performance
Your site can communicate securely with other services Security
HTTP requests seem to be working as expected Performance
Your site is not set to output debug information Security
Files can be uploaded Performance
Plugin and theme auto-updates appear to be configured correctly Security
Can communicate with WordPress.org Security
Background updates are working SecurityDear Guenni,
I just deployed a completely fresh installation and gave you access to the test server and database (see private content for pw/login).
Regards,
Jan
- This reply was modified 1 year, 8 months ago by vanderweyden.
Dear Rikard and Guenni007,
I would like to thank you both. Small follow up question though: Is there a way to check if it’s (a) the MySQL database or (b) the Apache Web Server?
Best regards,
Jan
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