Page 4 – Support | Kriesi.at – Premium WordPress Themes

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October 6, 2017 at 6:58 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #861134

So Evolve
Participant

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October 4, 2017 at 1:38 am in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #859850

So Evolve
Participant

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September 25, 2017 at 5:41 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #856621

So Evolve
Participant

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September 20, 2017 at 7:06 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #854534

So Evolve
Participant

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September 15, 2017 at 10:11 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #852693

So Evolve
Participant

This version does offer the submenus but they are showing transparent…
We were able to remove “Quick CSS” on one project but everything else is showing up Transparent

What’s the fix

Avery

September 12, 2017 at 7:18 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #851203

So Evolve
Participant

This reply has been marked as private.

September 8, 2017 at 4:51 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #849641

So Evolve
Participant

Nikko,
Hey, FYI your groups support has always been tops, but this response was the worst! “try flushing your cache” is a quick BS answer to a big problem with the enfold theme.

Please provide an update as to when this will be fixed. I do believe you have a lot of theme users that are having this MAJOR problem and need to know status for a Fix!!!!!!!!!!!!!!!!!!!!!

Avery

September 6, 2017 at 7:57 pm in reply to: Mobile Menu – Not Showing Drop Down (sub pages) #848821

So Evolve
Participant

I’ve tried each of the temp fixes with zero success. I’m sure you are aware of the severity of this issue as over 65% – 80% of our clients are using mobile devices to search out our clients.

We could use a ETA on this major issue being fixed so we can map out a permanent solution if required.

Thanks for your assistance.

Avery

August 10, 2017 at 4:45 pm in reply to: Adding Woocommerce to Enfold Site – After Installation #837054

So Evolve
Participant

Great… just wanted to check to confirm that there would not be any conflicts.

Cheers

FYI – you guys need a beer button so we could buy support a beer or two from time to time… just saying!

August 5, 2017 at 2:11 pm in reply to: Updated Version of the LayerSlider WP #834781

So Evolve
Participant

Thanks for the clarification

Cheers

July 24, 2017 at 5:00 pm in reply to: Creating Button in Woocommerce for Linked Content #829069

So Evolve
Participant

We figured it out… Sorry for the bother!

June 22, 2017 at 9:54 pm in reply to: Post Date Removal #811836

So Evolve
Participant

Pefect… Dates & Comment # gone!

Cheers

June 20, 2017 at 5:31 am in reply to: Enfold Facebook Likebox Widget #810137

So Evolve
Participant

We changes the setting (Age Restrictions to 13+) and it now works. We had them on 17+

Thanks
Avery

June 16, 2017 at 6:39 am in reply to: Enfold Facebook Likebox Widget #808836

So Evolve
Participant

New Admin Credentials below in private

June 15, 2017 at 8:03 pm in reply to: Enfold Facebook Likebox Widget #808702
So Evolve
Participant
Just an update:
We stated that we were having this FB widget issue on all of our client sites… well, we do have one where the widget is working
Here is the URL is view: https://closetsutah.com/home-organization-ideas/

It seems that possibly it might be in the different theme skins and our process and FB pages are all the same in setup

Avery
- This reply was modified 7 years, 5 months ago by So Evolve.
June 14, 2017 at 5:43 am in reply to: Enfold Facebook Likebox Widget #807775

So Evolve
Participant

See New Login Credentials in Private Content

June 11, 2017 at 1:24 am in reply to: Enfold Facebook Likebox Widget #806437
So Evolve
Participant
Could you please at least provide an answer to my request:
What are the settings on https://www.facebook.com/kriesi.at
Are they different than standard default for a FB Business Page?

Your URL Works but We can’t get any others to work… is it in your code? We are desperate!

Please see private info below
- This reply was modified 7 years, 5 months ago by So Evolve.
June 6, 2017 at 10:12 pm in reply to: Enfold Facebook Likebox Widget #804717

So Evolve
Participant

Tried that… did not work. Just built a image with link as a temp workaround for now.

Thanks again for the extra help.

Avery

June 6, 2017 at 8:51 pm in reply to: Enfold Facebook Likebox Widget #804675

So Evolve
Participant

Hey Thanks, we were able to replicate that your page works and their page does not… we have this going on with another page as well and will have to find where FB is blocking these pages from showing… cannot see where in the page setting anything is any different!

Thanks again
Avery

June 6, 2017 at 8:26 pm in reply to: Enfold Facebook Likebox Widget #804670

So Evolve
Participant

When we put in Kriesi.at’s FB page on both our PC or our Mac using different browsers we still show the same issue… No Display!
We have checked our FB pages (this is on multiple sites) and it has nothing to do with FB pages.

So the mystery goes on and on……………………….

Anyone else out there having any issues with FB Widget Connection please respond… Thanks

June 6, 2017 at 7:04 pm in reply to: Enfold Facebook Likebox Widget #804648

So Evolve
Participant

Not sure if my last private info was sent so here it is again

See Below

May 16, 2017 at 9:32 pm in reply to: Updating Theme from 4.0.5 to 4.0.6 issues #794486
So Evolve
Participant
Thanks for the quick turn around time on the fix… both test sites are back and running with 4.0.7 ver

Cheers
- This reply was modified 7 years, 6 months ago by So Evolve.
March 16, 2017 at 5:45 pm in reply to: Chrome SSL issue #762086

So Evolve
Participant

I cannot find any up-to-date info (Enfold Theme) on how best to transition our sites from http to https and avoid the mixed content issue warnings from Chrome.

Sites: https://ClosetsUtah.com & https://SunspiritGems.com

Chrome Warning “Your connection to this site is not secure” – Mixed Content issues

Any help will be appreciated.

Avery

February 12, 2017 at 7:16 pm in reply to: Enlarging Font Size – Product Meta #745997

So Evolve
Participant

Works perfectly…

Thanks for the quick response

Cheers

Avery

January 18, 2017 at 3:15 pm in reply to: Re Installing Enfold with Errors #735353

So Evolve
Participant

NP

Cheers

January 18, 2017 at 3:11 pm in reply to: Re Installing Enfold with Errors #735348

So Evolve
Participant

Thanks for your trouble… we could not get it to work, maybe just one of those weeks

Where is your Tip Jar?

Cheers

Avery

January 17, 2017 at 11:57 pm in reply to: Re Installing Enfold with Errors #735033

So Evolve
Participant

See the Google UA Script in private section

Avery

January 16, 2017 at 8:52 pm in reply to: Re Installing Enfold with Errors #734361

So Evolve
Participant

Yigit,

We know how to obtain a google UA number but we removed it based on your request to do so to resolve the above issues.
Removing the Google Analytics info provided by enfold worked to resolve the issue in the header, but when we replace it, the problem in
header returns….

What is causing the conflict with the google #

Avery

January 16, 2017 at 7:48 pm in reply to: Re Installing Enfold with Errors #734327

So Evolve
Participant

I added you guys as admin using the same info as before….

I removed our google info and the line of script at the top is gone.

Awesome, so how do we add our Google UA number?

Avery

January 16, 2017 at 6:27 pm in reply to: Re Installing Enfold with Errors #734277

So Evolve
Participant

We went ahead and migrated over data from the dev site and everything looks good except the following:

at the very top above the phone # on the right-side we have this line of script: ‘, ‘auto’); ga(‘send’, ‘pageview’);

Please take a look and let us know what we can do to remove this.

Thanks

Avery
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Viewing 30 posts - 91 through 120 (of 124 total)

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