Forum Replies Created
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May 5, 2015 at 4:56 pm in reply to: URGENT – Theme causing WooCommerce product not to display #439850
Hi Elliott
Actually, if you can access http://www.lysetremblayjewelry.ca, go to shop for products, you can try any of them because the problem is with all of my shop! Sometimes it does not happen on the first load, try a couple.If you still cannot see the site, I will give you access to my WP Engine portal where you can see more of the logs.
Thanks for your patience
Lyse
May 3, 2015 at 4:55 pm in reply to: URGENT – Theme causing WooCommerce product not to display #438526Hi Ismael,
I’m not sure why you get a server error, but you can try any of the products in my shop and the problem exists. On first load it may work for one product, but try to view any other ones or the same and it stops working. Even the mega menu gets messed up.
Here’s further testing I’ve done.
I disabled all plugins, reactivated WooCommerce plugin onlym, and the problem exists. There was no need for me do test further and to assume that the problem is with my Enfold theme.
I reactivated all of my plugins.
I am planning to get rid of the Ninja plugins (4) replace the EventOn (3) for a better one. I will revisit others and determine which ones are really necessary, so to help with the number of installed plugins.
Thanks
LyseHi Rikard,
That was originally what I tried and it did not work. However, because I had defined the same element for my theme with the basic orange color, once I removed the “!important” with that basic element, I was able to make each post-id# work using “!important”.
Thanks for all of your help guys!
LyseHi Gunter
This is the wrong container where I want the color. I want the color in the page/post title container where the breadcrumbs are.
Thanks
LyseHI Elliott
The element I’m trying to change color is the page – because this is a product it’s rather post. So I tried the following but nothing changes.
.postid-3403 .title_container .container {
background-color: #2ba359!important;
}I’m not using the Advanced Layout Builder, so the second suggestion is not an option. Although I tried to generate shortcode elements but this funtion does not work on the product.
Lyse
Hi Andy,
That worked great!
Thank you so very much
LyseHi Rikard,
Thanks, I will.
LyseHi Rikard,
My client confirms that he is now receiving the emails.However, I have purged all cache at WP Engine anyway.
I’d like to put this issue on hold and check in a few weeks to see if this is still an issue.
Thank you for your patience and great support!
LyseHi Elliott
I’m hosted with WP Engine where caching is handled, so don’t use a caching plugin. I only use one plugin for this website – UpdraftPlus for backing up the site. The other plugin installed is Duplicate Post but it’s deactivated.
I only have two pages for this website – the contact page and the home page (which uses anchors between sections)
LyseThis reply has been marked as private.Hi Ismael,
Works like a charm!
Thanks for the great and efficient support!
LyseMarch 27, 2015 at 12:05 am in reply to: Updating site using FTP does not keep settings including color scheme #418922Hi Josue,
I renamed the folder before copying it over. I got them all back now. This is not what I normally do.
This ticket can be closed.
Thank you
LyseMarch 24, 2015 at 1:43 pm in reply to: Updating site using FTP does not keep settings including color scheme #417051Hi Ismael,
The folder was config-templatebuilder. It apparently gave a “500 error” which was only visible to the WP Engine support (I only got a blank screen). They asked me to upload the folder again after which allowed me to access my admin area and website.Hi Interage,
Other partricipants’ input is sometimes insightful and I appreciate the interest to help and share. I’m not sure how I could have changed the permissions. I use Dreamweaver to upload my files but I don’t specify any settings related to file permissions.Thanks
LyseHi Josue,
Worked perfectly!
Thank you
LyseMarch 23, 2015 at 8:25 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #416663Hi Ismael,
I decided to create an icon list and a text block that contains my preferred styling options. It not as nice as the icon list element, that has the dotted white lines and evenly spaced, but after I manually created customized white space/hr elements between each icon list, it looks acceptable.But I still want to know why I can’t combined all of these styles.
Lyse
March 23, 2015 at 7:09 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #416590Hi Ismael,
I used your test page and made it my home page (with the missing services). I created a copy of the new home page and tried adding my services using the icon list with just plain text (so no blockquotes) and no short hr ruler the issue comes back. I then tried starting again clean using the tab element still eliminating using styling elements but the issue come back. I started again and used the demo icon list sample than comes with the theme, and the issue happens again. I don’t understand why I can’t add any of those elements and have this work? I’m not sure what to use to display my text with some form of styling.
I’m sorry to be so persistent, but I need to understand what happens that makes the page break (I’m not entering the HTML codes manuallly, just selecting for what is available to me.
Thank you for your patience.
LyseHi Josue,
The code did not work. I had tried the first suggested code as well.Thanks
LyseMarch 22, 2015 at 1:21 am in reply to: Updating site using FTP does not keep settings including color scheme #415822Hi Andy,
Here’s an update:
I got the notification to upgrade. The upgrade failed (said it could not remove the old theme). So I tried via FTP which too forever as it kept timing out. I finally uploaded it a few folders at a time but ended with an error with one of the folders which did not upload successfully. It actually took my site down and I had to contact WP Engine support to help me. All I was getting was a blank screen. Finally they told me which folder caused the “500” error. I uploaded it and got to access my site again. After testing everything I copied this upgraded STAGING area to my live, tested, and all appears to work fine.That too me a good part of the day to upgrade just the theme!
Thanks
LyseMarch 21, 2015 at 8:44 pm in reply to: Updating site using FTP does not keep settings including color scheme #415787Hi Andy,
I updated my API credentials. Will try later and see if I get the update availability notification.
Thanks
LyseMarch 21, 2015 at 4:48 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #415756This reply has been marked as private.March 21, 2015 at 3:58 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #415749This reply has been marked as private.March 20, 2015 at 12:46 am in reply to: URGENT – Update modified website full layout and can't figure out what caused it #414926This reply has been marked as private.March 19, 2015 at 3:42 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #414528This reply has been marked as private.March 19, 2015 at 1:32 am in reply to: URGENT – Update modified website full layout and can't figure out what caused it #414072This reply has been marked as private.March 18, 2015 at 9:15 pm in reply to: URGENT – Update modified website full layout and can't figure out what caused it #413980Hi
An update: I made changes to the Enfold Child sidebar settings turning all of these off. Now the sidebar areas are gone. However I still don’t get my full screen slider to display entirely and with the transparency I have set.Thanks
LyseMarch 12, 2015 at 12:54 am in reply to: Remove image overlay for logo image within text widget in footer #410223Hi Yigit,
How silly of me to have missed that. I initially had tried to create styling class, but it didn’t work.
Thank you all works perfectly.
LyseMarch 11, 2015 at 9:39 pm in reply to: Remove image overlay for logo image within text widget in footer #410127Hi Elliott,
By added this CSS to my custom stylesheet, it removes the link I have setup. I don’t understand why it would?
Thank you
LyseHi Ismael
Thank you for all your hard work. It made me realize that I should add this styling to my custom CSS file instead of within each of the sections.
Lesson learned the hard way.Thank you again for your patience.
All is working well now.
Thanks
LyseHi Rikard,
When I edit the home page, I try to add a special heading above where I use three icon boxes section. If I update the page then preview it, I don’t see all of the remaining sections after the icon boxes. All of the code gets deleted. To get the remaining content I created, I have copy and paste my saved code into the “text” area, update the page, preview it and that gets my page content back.
Please try adding a special heading in that page, update the page, then preview it.
Is there a limit size for a one page portfolio that would prevent me from adding anything else on the page?
Thanks
LyseHi
You may want to know that whenever I open the home page, it freezes my browser – whether FF or IE…Lyse
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