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The theme keeps reverting back to previous versions. I have deactivated and deleted almost all of the plugins and they are now back to were they were 2 months ago – since I started trying to fix this theme issue caused by upgrades to the new theme.
Also only 120 comments remain on my website. I’ve had this site for 13 years, I promise you that I had thousands of comments on my site. Where did they go?
The blog links worked for about 1 day. Now the direct links are going to the primary blog page. At least not I can click through to the page.
All of my previous theme preferences are back to brand new theme settings. Is this supposed to happen? I have to go back through and designate a page for my blog to show up on? I have to start from the very beginning of buying this theme?
Additionally, I requested a refund for the additional unnecessary theme about a month ago. You told me to go to themeforest, they said they would send it to you bc it’s your responsibility. So if that’s sitting in your inbox, please do what you need to do to to issue that refund.
I’m so disappointed in you guys and this update. This was the best theme ever and I recommended it to a lot of people and bought quite a few licenses. It used to be intuitive and lovely and didn’t have any issues.
Since your big update I’ve had nothing but a frustrating nightmare with this theme and also the inadequate customer service.
I’ve spent money on trying to even discover that it is a THEME ISSUE. It is NOT a plugin issue as I – and my host – have deactived, reactivated, deleted, reinstalled all of the plugins numerous times. The new version has had to be reuploaded several times. And it’s reverting back to previous versions all by itself. All of my comments are missing. My links don’t work. All of my anti-spam plugins suddenly vanished. And y’all aren’t fixing the problem feel no urgency to do anything about it, don’t even click to see if whatever you did actually worked.
If I didn’t have to redesign the ENTIRE website I’d move on to a theme that could handle the big wordpress update and which has responsive customer service.Rikard, Of course you should upload it again so that I can use my website. I don’t even understand how it’s reverting. Something is broken and it needs to be fixed. This back and forth seems to be “delaying” fixing my problem.
Also yesterday I deleted several plugins to try to clear the issue and emptied a bunch of caches. Those plugins are now reinstalled and active. How does that happen?
No, it told me I needed to update again, so I did. And it’s still not working. Are you testing the feature after you go in and do your thing? If you were you would know that it’s still in a loop. Also, after I did my latest post, it vanished and didn’t exist the next day. I had to rewrite it and disable the theme to post it and then reactivate the theme so it didn’t look like crap.
the address is https://traceesioux.com/10-dating-hacks-to-avoid-heartbreak/ but it goes to the main blog page and won’t click through to the actual post.
I’m unable to create any new posts. Or see past posts. Yesterday I created a podcast and set to publish today at 4 am. It completely vanished. I can only publish anything if I deactivate the theme and activate another one and then click publish. But then everything looks insanely terrible bc the enfold them is so drastically different and nothing translates to any other theme. So I then reactivate the theme. That’s how I know it’s the theme.
I’ve deactivated and reactivated all plugins. I deleted all plugins that are not being actively used. I’ve run all kinds of security programs and cleared issues. I know it’s the theme because deactivating solves the problem.
THANK YOU!!! I can now visit various pages, But the blog page is still stuck in a loop to the front blog page. You can’t reach the posts by clicking on images or titles, it’s simply the cover blog page that loops back to itself. All direct links go to the main blog page instead of the exact posts.
The update didn’t fix this, is this something you know of in the theme and can help me fix?
Additionally, in 2013-2016 I designed a few friend’s websites with this theme. I used my acct bc I had a discount coupon or something. Their sites also need to be updated. What should I do about helping them get the update without breaking their sites? I’m unclear on what is happening or why it’s happening.
1.16.15) 2019-06-23 12:19
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xWordPress < (Email address hidden if logged out) >
Sun, Jun 23, 12:20 PM (22 hours ago)
to meBackup of: https://traceesioux.com
UpdraftPlus WordPress backup is complete.
Backup contains: Files and database (Full backup)
Latest status: The backup apparently succeeded and is now completeI repurchased my theme to fix the issue and receive support and it’s saying things like “invalid url” when trying to update and upload failed when attempting to reinstall the theme. I need help bc my host company can’t figure out what’s wrong or how to fix it. Does this theme even work anymore now that WP did their Gutenberg thing? If so I’d like a refund. I’m very frustrated as I’ve spent 2 weeks and money trying to figure this out and I’ve missed deadlines. Please help me!
I’m currently spending $125 hr to have someone fiddle with my Enfold theme. I recently went back to my site after taking an extended hiatus to find the whole backend completely different. Now I’m having issues with the Enfold theme. When Enfold is disabled the site works. I disabled Gutenberg because I love my enfold backend and I paid for the dang thing, so it upsets me that my website has simply stopped working. It also upsets me that it’s so much less user-friendly that I have to pay someone to figure out how to make it work.
The current issue is that it will not allow me to post blogs or podcasts. It will not allow me to see the individual posts. It is redirecting to the front blog page. No new content is showing up there. And all clicking on the images and titles to the individual posts is just looping back to the front blog page.
i’m also having difficulty updating the theme to the newest version. Maybe that fixes the issue. Below I’ve copy and pasted the message received when attempting to update.
As you can understand at $125 hr I need this issue cleared up as soon as possible.
pdating Theme Enfold (1/1)
Warning: preg_match() expects parameter 2 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-admin/includes/class-wp-upgrader.php on line 269
Warning: file_exists() expects parameter 1 to be a valid path, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-admin/includes/class-wp-upgrader.php on line 269
Warning: strip_tags() expects parameter 1 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-admin/includes/class-bulk-upgrader-skin.php on line 63
Downloading update from …Warning: parse_url() expects parameter 1 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-admin/includes/file.php on line 982
Warning: strpos() expects parameter 1 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-content/plugins/better-iboxes/includes/plugin-updater.php on line 103
Warning: preg_split() expects parameter 2 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-includes/kses.php on line 1660
Warning: strtolower() expects parameter 1 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-includes/http.php on line 526
Warning: strtolower() expects parameter 1 to be string, array given in /srv/users/traceesioux/apps/traceesioux/public/wp-includes/http.php on line 526
An error occurred while updating Enfold: Download failed. A valid URL was not provided.so the proper format is mailto: (Email address hidden if logged out) ?
I’m using html, the built in code mostly. you can see the problem at hlkdesignhouse.com in the upper right mail button with the social media buttons.
You can also see it on the contact page where I want the image of the mailbox to click through. http://www.hlkdesignhouse.com/how-to-reach-us/
