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January 9, 2016 at 10:24 pm in reply to: No Documentation or support on connecting main menu: #562524
So I went and got help from another WordPress support forum, no need to respond 2 days from now. Turns out I had figured on the correct file path for the links, but it didn’t work even when I pasted it into the address bar. This was because the ID fields marked for “developers” weren’t even connecting the Id’s that I was entering over and over because the only piece of info I found in the docs was a sentence there by the field mentioning you can connect anchors.
So If my job were dependent on my arriving somewhere and I were getting driving directions from this theme’s staff, I would search for days for a map that was missing half the roads, only to be told that you can get there by driving “that way” and being pointed in the wrong direction. Then I call the theme’s road side assistance and stay on hold for two days. (back from analogy) And end up finding help from a forum not even related to the theme, while still no response from this one. And then finding out that there’s a very specific way to connect your anchor links because its the only way to work around the Theme itself interfering.
So here’s what worked:
Layout a text box where you want to jump to in the Theme’s Advanced Layout Builder and then switch to visual mode, select a header <h1> etc – then switch over to Text mode and you’ll see your header tags, then write in the ID name <h1 id=”anchorName”>header or no header both work</h1> meaning – you don’t need any text between the tags for it to work.Why didn’t I just guess that? Who needs instructions?
December 24, 2015 at 3:16 am in reply to: New page vanished after 6hrs work – tried to make it home pg, custom link – help #557310Oh – and one more thing… Merry Christmas! – I figured it out!!!
It was this simple. I was going by the WordPress Codex for my Child-Theme’s functions.php file. I went back to the video and noticed that they did not include any functions. This was the underlying problem and my theme now works correctly.
Maybe have him mention this in the video?
Cheers
December 24, 2015 at 2:47 am in reply to: New page vanished after 6hrs work – tried to make it home pg, custom link – help #557309Just wanted to add – I’m not critical of you or this forum. It’s just not enough support for my situation.
December 24, 2015 at 2:39 am in reply to: New page vanished after 6hrs work – tried to make it home pg, custom link – help #557307That was 5 problems ago and days of trying to work this out without the support I was hoping for. I’m going to need some serious assistance or get in touch with Kreisi – I’ve committed myself to this template and the time I have lost has affected my business deadlines and the issues have escalated. I was 3/4 done with my project, and now almost a week later, I’ve started over twice and now I can’t even activate the theme. All I need is for this product to work correctly and I can quickly recover my workflow with the time it will save me. This forum has obviously not offered me the support I need for my situation, and I see that there is an option to pay $50 to have someone help install, BUT – I’m not doing it wrong, its easy, and this product has already cost me so much time and money, it’s unreasonable for me to pay more to try to get technical help from an installer.
Here’s what happened:
I started over with a home page 9 on the template – but that was glitching. There were phantom hover effects causing a white overlay to cover the landing page’s background video and the testimonial section was flickering on mousover.I’ve since deleted and started over with a new WordPress Install and reloading Enfold, but the problems get worse:
I created a whole new wordpress file in my public html and it loads and opens fine and my enfold theme loads, but when I go to activate my child-theme, it disconnects from the server and so does every page that I try to open after that.
Elliot, can you either focus on my issue or suggest the next step I can take, or who to contact?
I’m very pleased with the product in its functional state and plan to join the Enfold community. It’s just getting to be an emergency for me to be operational and so I need to do whatever it takes to get going…December 23, 2015 at 4:23 am in reply to: New page vanished after 6hrs work – tried to make it home pg, custom link – help #556876Thanks Elliot, I think making the mistake was the result of no break and no sleep. But do you think I can recover my page? its has a huge gallery and I’d like to avoid starting over. Is there a way to take over manually in the file directory? Anytime front end takes over and I don’t know where it put something or how it modified the file, I feel helpless.
The pieces of my page are still in the Airia Layout editor, but I can’t connect to it because I screwed up the link and I only get a blank page with dummy menu.
Or if I had to start over I guess it would save time to start with the home page v9 – video parallax and modify it, what I had built was close to that.
What would you recommend?
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