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  • in reply to: Page deleting content after updating changes #1046063

    how do I open a new thread?
    argh.

    in reply to: Page deleting content after updating changes #1045092

    Also, suddenly the images that are supposed to span the page are crunched to the side. I didn’t even open this page to edit it. It’s happening on other pages, as well.

    Grid row Images half way down should lookalike images at bottom. This is happening on other pages, as well.

    thank you

    • This reply was modified 6 years ago by swazzi.
    in reply to: Page deleting content after updating changes #1045089

    NEED HELP. — please do not just tell me to look at the WP 5 upgrade page.

    I waited 3 days and have tried everything below, and Enfold is still deleting my content upon save. I go back to the draft before and it happens again. And I cannot get my content back from an earlier draft.

    even back in WP 4.9, MY CONTENT KEEPS ERASING ON SAVE. And, after updating the ALB stays in “loading” mode and I have to reload to get the page to come up.

    This is nightmare. Enfold is eating my pages. This all started when I upgraded to WP 5, as I was prompted to do. Couldn’t you guys have warned us not to upgrade?

    Have tried with:
    enfold 4.51
    WP5
    WP4.9
    Classic editor plugin
    Disable Gutenberg plugin

    • This reply was modified 6 years ago by swazzi.
    in reply to: Page deleting content after updating changes #1045074

    I saw that page.
    Installing plugins or deactivating a major part of wordpres are not actual solutions.
    It would be great if you would let us know when you’re fixing this problem with the new version of wordpress, as well as offering temporary fixes.

    Thanks

    in reply to: Page deleting content after updating changes #1043489

    Hi.
    I have the same problem.
    Does Enfold not work on WP5? Everything was perfectly fine before.
    I have updated to WP5 and Enfold 4.51, via FTP. I have updated my token.

    2 problems.
    1. I cannot edit my site. Text boxes blank, cannot place elements below visible ALB items
    2. disappearing content

    • When I try to edit a page, I get a blank screen, I have to reload to get the editor to come up.
    • I can’t even get into a text box to check for open markup, the text box opens up blank or in HTML mode, and I can’t see visual mode.
    • When I try to go in, it keeps deleting 90% of content on page and i have to go back to a draft, and it does it again. I have tried updating and closing and reopening several times. I tried deleting the text box with the potentially offending HTML, I got rid of the HTML error, but it still deleted my content.
    •when I try to insert a layout element, the lower half of the ALB screen goes blank, and keeps popping back up to the top.

    I tried it with another page, and the promo box comes up blank and I still get the error message below, even though I did nothing to html
    • Cannot see “visual” mode. Text mode is a giant hodge podge. no sections, like usual. Didn’t try saving the box, so at least my content didn’t vanish.

    “It seems you are currently adding some HTML markup or other special characters. Once all HTML tags are closed the preview will be available again. If this message persists please check your input for special characters and try to remove them.”

    (But surely the answer cannot be simply to look for open markup? Enfold pages cannot be so fragile that everything disappears due to an error???)

    Link below is with page with disappeared content. (Actually, more content vanished when I reloaded the front end page….)

    Please help!

    thanks.

    in reply to: Enfold contact form not working #1018092

    Hello, I just went live with my site and neither contact form is working. I can see that this has been a problem for a while. Please help?!

    Both forms go to the thank you page, but no email arrives. I have tried changing the address… I also did not get the WP password reset email.

    it’s a gmail address.

    (Email address hidden if logged out)

    in reply to: Sidebar same height as content / 100% height #1016799

    Hi there, Enfold geniuses!

    I put your gallery widget in my sidebar and enlarged the picture size via css, but gallery length is exceeding the length of page content.

    I want to use the same photo gallery on various pages of different lengths.

    How can i get sidebar images to cut off, so they end at or before the end of main page content?

    (I tried the css above and it didn’t work)

    Thanks for your amazing theme and your help!

    Franca

    • This reply was modified 6 years, 2 months ago by swazzi.

    Has this Tab white space problem not been addressed yet? I cannot use the tabs because the length of info is different in each one. That white space is death to a website.

    It makes no sense to have to force tab content to be the same length, as the whole point of using tabs is to put different info in each one. Tabs should be about the info, not the length.

    At the very least, this should have a bold note at the top of any tab section, to avoid our wasting time on them.

    And thanks for the feature request link but going to that link takes me to a long page of links. I don’t have time to wade through it for a feature request link.

    Otherwise, love Enfold!

    thank you

Viewing 8 posts - 1 through 8 (of 8 total)