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Viewing 30 posts - 1 through 30 (of 42 total)
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  • in reply to: problem setting "FULLWIDTH EASY SLIDER" #1370280

    Hi Ismael,

    Thank you for your reply in fact yesterday confronting me with a friend of mine who makes websites suggested the same solution as you, which is what I did next.
    In fact to solve the problem I created two “Full Width Easy Sliders”, but one hides with “Mobile” devices and the other with “Desktop” devices.
    By doing it this way and with this simple trick I solved the problem.
    Now you can see it perfectly both using a “Desktop” and a “Mobile” device.

    In my opinion, you developers who made the theme should make a film explaining this, because it might be useful to another person using the theme.

    Thank you very much for your help

    Best Regards

    Stefano

    in reply to: problem setting "FULLWIDTH EASY SLIDER" #1370141

    Hi Ismael,

    I set it like this: “Stylization > Slides > Minimum slider height in pixels is set to 400px”, because from a smartphone I was not displaying the lettering correctly and the images were not resized but cropped and could not be seen correctly.

    Can you let me know how you can give the photo slider effect + buttons and lettering without having the images cut off or not perfectly visible from all devices, sorry but I’m not very practical and I don’t know how to solve this problem.

    Thank you very much

    Best Regards

    Stefano

    in reply to: Continuous problems even after upgrade to 5.2 (LayerSlider) #1369557

    Good morning,

    I have been to the LayerSlider developer’s site.
    I read on the help page an error similar to mine and figured out how to access the LayerSlider settings. By reading the suggestions they gave I was able to set them up on the site, I must say it worked.
    I will still have to contact my hosting to increase the PHP Post Max Size and the PHP Max Upload Size.
    This is the link where I saw the suggestions:

    https://kreatura.ticksy.com/ticket/3145967/

    Therefore you can safely close this Ticket

    I didn’t mean to be so dramatic, but sometimes I don’t know where the problem lies and write like this.
    I apologise to the Enfold developers (who are not to blame for this) for writing this ugly sentence: “Continuous problems even after upgrade to 5.2 (LayerSlider)”.

    Thank you

    in reply to: problem with Fullwidth Easy Slider #1367861

    Hi Rikard,

    Thank you for your reply, sorry as a real scatter brain I hadn’t noticed the detailed setting that can be done from Fullwidth Easy Slider.
    In fact one can manage everything from Style as you rightly suggested.
    Sorry again for the inconvenience and Thank you very much !

    Best regards,
    Stefano

    • This reply was modified 2 years, 1 month ago by stefpasi.
    in reply to: logo to be bigger #1358822

    Thank you very much for your help Rikard, that’s all I need for the moment Thank you

    Kind regards
    Stefano P.

    in reply to: logo to be bigger #1358802

    Thanks Rikard with your help I solved my problem
    Kind regards
    Stefano

    in reply to: Error after theme update #1358453

    Thanks again Rikard,
    I apologise for alarming you for so little.
    Unfortunately I am inexperienced and so these mistakes happen.
    Thank you very much for your help

    Kind regards
    Stefano P.

    in reply to: Error after theme update #1358447

    No, I actually only received this message once and I was worried about it.

    Thank you
    Best Regards

    Stefano P.

    in reply to: Error after theme update #1358438

    Here are the credentials to access

    in reply to: Error after theme update #1358422

    Thanks for your reply Rikard
    This problem happened when I overwrote the entire ENFOLD theme and received the automatic email from WordPress as a result.
    But if I were to delete the theme and then copy it again via FTP I might have problems? … would I have to set everything up again or would my settings that I made not change at all.
    I think this option because I had no problems before.
    I know it might also be stupid, but as a non-expert I’d like to do this.
    Let me know if you need to be able to access the site.

    Thank you again so much for your help

    Best Regards

    Stefano P.

    in reply to: Hiding the date and author of posts #1352206

    Hi Rikard,

    what more can I say …. THANK YOU VERY MUCH!
    You have solved this problem for me !
    Thank you you can close this post of mine as solved!

    Best regards
    Stefano

    in reply to: Hiding the date and author of posts #1352181

    Hi Rikard,

    Sorry if I didn’t answer you straight away, the link and credentials to access the site I have included below.
    You should see the page I’ve highlighted for you to be able to figure out how I should go about hiding the author and dates in the posts on that particular page.
    Keep in mind that it’s a server where I do testing for end customers and then it’s not published on search engines, so even if you delete files or plugins it’s not a problem.
    Thank you very much for any help you can give me

    Best Regards
    Stefano

    in reply to: Enfold Instagram Widget not displaying #1300799

    Hello, I have the same problems they described above I cannot see in the Instagram footer using the theme widget
    Thanks for your help

    in reply to: Logo in the middle space #1103079

    Thanks Jordan for the reply, I am really sorry but the site is not online so I am unable to give you an access to the site backend

    in reply to: increase the size of the logo #1047967

    Sorry, I have clear the cache and now it’s perfect !
    Thank you so much a everyone

    Best regards and Marry Christmas !

    in reply to: increase the size of the logo #1047576

    Thank you for the answer.
    I tried but it does not work.
    I would like to raise the height (see the link in Private Content).
    Please help me

    Thank you
    Best regards

    in reply to: increase the size of the logo #1046854
    This reply has been marked as private.

    Thanks Ismael for the help, and thanks for the information I’ll be more careful next time.
    You can close this support ticket

    Thank you
    Best regards

    Thanks Basilis for the answer, I used the content element “Blog Post” on the “News” page.
    In this element you can select one or more categories of my blog.
    The problem that the category filter does not work properly, because if you select a category you do not see the difference on the page.

    Thank you
    Best regards

    • This reply was modified 6 years, 1 month ago by stefpasi.
    This reply has been marked as private.
    in reply to: Shop Banner #779729

    Sorry Andy,

    This is the link:

    in reply to: Shop Banner #778840

    Thank you for your replay Andy.
    Why do I not see the picture of my banner the same of the 2.jpg?
    Where I am wrong?

    Thank you
    Best Regards

    Stefano

    in reply to: Shop Banner #777407

    Goodmorning Victoria I just can not understand why they can not access to the account I sent you many times
    I tried it to access to the same mode and I have no problem.
    Let me know

    Thank you
    Best Regards

    Stefano

    • This reply was modified 7 years, 6 months ago by stefpasi.
    in reply to: Shop Banner #776282

    Thank you for your replay Victoria.
    Can you try again with the new credential?

    Best Regards

    Stefano

    in reply to: Shop Banner #774773

    I have a duplicate a website on my test domain. In this website you can change everything, same for your language. Do not take off the plugin Maintenance, because is only a test website.

    Thank you for your help
    Best Regards

    Stefano

    • This reply was modified 7 years, 7 months ago by stefpasi.
    in reply to: size images #765261

    Thanks Basilis,
    I would like to know the pixel dimensions for the best possible result for my products.
    How do I configure Woocommerce or Enfold theme?

    in reply to: How to disable the quantity field in woocommerce? #762976

    Sorry, I have solved this question.

    in reply to: advaced layout there is a spinning gear icon #653219

    Goodmorning everyone,

    I have understand what was the problem and I fixed it!
    Simply, the database was corrupt and I updated again all database tables and I fixed it everything.
    Thanks for your help, and sorry again. Your theme is perfect!

    Best Regards

    • This reply was modified 8 years, 4 months ago by stefpasi.

    Goodmorning everyone,

    I have understand what was the problem and I fixed it!
    Simply, the database was corrupt and I updated again all database tables and I fixed it everything.
    Thanks for your help, and sorry again. Your theme is perfect!

    Best Regards

    • This reply was modified 8 years, 4 months ago by stefpasi.

    Thanks Rikard,
    It happen when you add more and more objects into the advanced layout and save it.
    Look my pictures at the links below.
    Best regards

Viewing 30 posts - 1 through 30 (of 42 total)