I posted a message but deleted – solved my problem. thanks

• This reply was modified 4 days, 7 hours ago by  Steamed.

Sorry about the late reply, thanks very much for making such a comprehensive answer.

For some reason, like millions of other people it seems, I cannot get my FTP application to connect to the server 530 error. I’m waaaaay over spending days and days trying to resolve this.

Can you tell me why I can’t just carry out the update using cpanel? I’m sure i’ve used it before for an update.

Can somebody pleas clarify whether I can use the cpanel to update the theme or do I have to use FTP?

Thanks very much

and now this one but it won’t let me edit the page to remove it via yoast

• This reply was modified 4 months ago by  Steamed.

I didn’t remove the .htaccess because I wasn’t sure which of the 3 I needed to remove.

Thanks Rikard,

On this website ( as opposed to my other one that the same thing is happening to) when I change it to the default WP theme i do NOT get this problem.

I saved my permalinks to ‘day and name’ again and that didn’t resolve the issue. It’s definitely only when I am using the enfold theme. I also update my php in my FTP control panel but that didn’t resolve anything.

I can find a few .htaccess files when I search my root directory but I don’t know which one to delete, which folder do I delete it from?

I also tried deactivating both plugins but it didn’t resolve the issue. FWIW both of those plugins have been working harmoniously with the enfold theme on my other site but both sites have run into this problem in the last 24hrs.

• This reply was modified 4 months, 1 week ago by  Steamed.

Update. I set it to plain and it still doesn’t save/update any changes.

I’ve added a temporary link to the private section

OK thanks mate, wishful thinking on my part lol

Yes but that only links to my Instagram page, as opposed to the ‘share’ icons at the bottom of the blog post. i would like to be able to share the blog from that page to my Instagram and have other people to be able to share it to their Instagram also.

• This reply was modified 4 months, 2 weeks ago by  Steamed.

Hi Victoria,

Thanks again for you reply. Those widgets seem to have disappeared now which is great, perhaps my browser wasn’t refreshing yesterday.

Yes that grey section that you showed the screen capture of is the one I want to remove. I’ve tried all of the settings for headings etc but for some reason I can’t find how to remove that grey section without having the layer slider or a transparent header. I just want the page to display as it is but without that ‘Blog – Latest news’ in grey. It looks fine but no other part of the website uses that grey section so I would like to remove it to maintain consistency.

Thanks

Thanks Ismael. Do I do that from my cpanel or is it within the WP dashboard?

Thanks very much Basilis, I feel kind of silly now that I know what had to be done but I tried looking everywhere but couldn’t see the snwer. Thanks so much for your quick solution.

Hi Victoria,
Thanks for your prompt reply. I added that code into the Quick Css and it changed the white bar to grey. On every other page that white bar (or any section like that bar) does not exist, i just want to remove it completely rather than modify it.

I’m not even sure what that container is called within any settings, if I remove the layerslider it still remains, I would have been happy to sacrifice the layerslider if that made a difference but no luck there.

Note: Within my cpanel i see that I’m running php version 5.3, should I update that to 7.2 or would that make no difference?

Update, I’ve reinstalled the latest version of WP and that hasn’t resolved the issue so it would seem to be an error with the template or settings…

These are the ones I posted earlier in the thread. Just be sure to choose hosting manager not account manager or it won’t work.

Thanks for you help, I’m really stuck – despite my best intentions