oH ok, thanks very much mate, As always once you explain it I feel kinda silly but I’m very grateful for your assistance. I didn’t actually change anything in the PT website but now it also produces a 200 code so whatever happened has worked.

Thanks mate, I appreciate it.

Ok Thanks Rikard. I have two websites with the Enfold theme and they both have the same problem. Both temporary logins are posted in the private section.

thanks very much

Hi Victoria, Thanks for your reply. i need help from here because since my orignal post I’ve been on other forums and getting emails back from other support groups that have been quicker but unsuccessful.

I’ve cleared the cache and I still get the 404 error for both of my websites.

http://www.aceselfdefense.com.au/wp-content/uploads/2019/02/Screen-Shot-2019-02-27-at-3.52.05-pm.png
http://www.aceselfdefense.com.au/wp-content/uploads/2019/02/Screen-Shot-2019-02-27-at-3.51.12-pm.png

Those results came from https://httpstatus.io/

This is the response I got from Yoast….

Although the homepage displays content, the page returns a 404 Not Found status code. The code can be checked here: https://httpstatus.io/

Sometimes resetting the permalink structure will quickly solve a 404 error from a recent change to your installation. Go to Admin > Settings > Permalinks and click save without altering anything. Then test the homepage here. If it returns a 200 OK, it can take up to a week for Google to index the changes you made, depending on how often your website is crawled. So for now, we’ll have to wait for Google to crawl your site again.

Sometimes you can speed up this process as described in this KB: Fetch as Googlebot

If it still returns a 404 Not Found, this may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one, starting with Yoast SEO, to identify the source of your troubles.

We understand if you wouldn’t want to deactivate your plugins and switch themes on a production site, so it may be preferable that you set up a staging environment for your tests. Some popular web hosts offer quick setups for a staging site so please contact your web host for assistance.

If your web host does not offer staging sites, this article will help you create a staging site: http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

If you are unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

• This reply was modified 5 years, 10 months ago by Steamed.

I posted a message but deleted – solved my problem. thanks

• This reply was modified 5 years, 10 months ago by Steamed.

Sorry about the late reply, thanks very much for making such a comprehensive answer.

For some reason, like millions of other people it seems, I cannot get my FTP application to connect to the server 530 error. I’m waaaaay over spending days and days trying to resolve this.

Can you tell me why I can’t just carry out the update using cpanel? I’m sure i’ve used it before for an update.

Can somebody pleas clarify whether I can use the cpanel to update the theme or do I have to use FTP?

Thanks very much

and now this one but it won’t let me edit the page to remove it via yoast

• This reply was modified 6 years, 2 months ago by Steamed.

I didn’t remove the .htaccess because I wasn’t sure which of the 3 I needed to remove.

Thanks Rikard,

On this website ( as opposed to my other one that the same thing is happening to) when I change it to the default WP theme i do NOT get this problem.

I saved my permalinks to ‘day and name’ again and that didn’t resolve the issue. It’s definitely only when I am using the enfold theme. I also update my php in my FTP control panel but that didn’t resolve anything.

I can find a few .htaccess files when I search my root directory but I don’t know which one to delete, which folder do I delete it from?

I also tried deactivating both plugins but it didn’t resolve the issue. FWIW both of those plugins have been working harmoniously with the enfold theme on my other site but both sites have run into this problem in the last 24hrs.

• This reply was modified 6 years, 2 months ago by Steamed.

Update. I set it to plain and it still doesn’t save/update any changes.

I’ve added a temporary link to the private section

OK thanks mate, wishful thinking on my part lol

Yes but that only links to my Instagram page, as opposed to the ‘share’ icons at the bottom of the blog post. i would like to be able to share the blog from that page to my Instagram and have other people to be able to share it to their Instagram also.

• This reply was modified 6 years, 2 months ago by Steamed.

Hi Victoria,

Thanks again for you reply. Those widgets seem to have disappeared now which is great, perhaps my browser wasn’t refreshing yesterday.

Yes that grey section that you showed the screen capture of is the one I want to remove. I’ve tried all of the settings for headings etc but for some reason I can’t find how to remove that grey section without having the layer slider or a transparent header. I just want the page to display as it is but without that ‘Blog – Latest news’ in grey. It looks fine but no other part of the website uses that grey section so I would like to remove it to maintain consistency.

Thanks

Thanks Ismael. Do I do that from my cpanel or is it within the WP dashboard?

Thanks very much Basilis, I feel kind of silly now that I know what had to be done but I tried looking everywhere but couldn’t see the snwer. Thanks so much for your quick solution.

Hi Victoria,
Thanks for your prompt reply. I added that code into the Quick Css and it changed the white bar to grey. On every other page that white bar (or any section like that bar) does not exist, i just want to remove it completely rather than modify it.

I’m not even sure what that container is called within any settings, if I remove the layerslider it still remains, I would have been happy to sacrifice the layerslider if that made a difference but no luck there.