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  • in reply to: Show image slider on mobile and hide video #977342

    Perfect! cant thank you enough.

    in reply to: Show image slider on mobile and hide video #977128

    Hi Mike,

    Thanks again for your help.
    It does seem to be the pintrest plugin causing the problem. i deactivated it and the portfolio is back.
    The weird thing is that on the Hebrew website i have the same plugin and everything works fine. i know the client really wants this plugin and would be bumbed to have it active on one language but missing on the other. can you figure out why it works ok on the Hebrew website but causes problems for the English website?

    Thank you very much

    in reply to: Show image slider on mobile and hide video #975725

    Hi Mike,
    Thank you very much.
    I see that all the changes are now taking effect.
    The only problem still standing is as you asked, “where is my masonry portfolio gallery”, i dont know.
    I mentioned this in one of the previous reply’s to this ticket. the gallery keeps disappearing. it appears every once in a while after a hard refresh, but then after another settings changes (not related to the gallery, it can be any change) it will disappear again. this time it wont come back, i cleared cache and made a hard refresh and the galley still wont show (only the category sort menu shows).

    I would appreciate your help on this and hopefully that will be that last thins for this site
    Thank you

    in reply to: Show image slider on mobile and hide video #973835

    Hi Ismael,

    Thank you, but i dont see any of the settings i made in the quick css field taking place.
    I am trying to do the following 3 thing:
    1. Align the mobile logo only to the middle
    2. Make the titles in the masonry portfolio gallery larger and the font lighter.
    3. Make the social icons in the socket area bigger.

    I have made all these changes in the Hebrew site, and i used the same codes here, on the English site but that changes wont show.
    Please help, i really need this to get this resolved.

    Thank you

    in reply to: Show image slider on mobile and hide video #971075

    Hi Nikko,

    Thank you very much.
    I updated the pinterest plugin so i hope thats ok now.

    i also updated the theme again to latest version and when it finished updating i got the notice:
    “Warning: fopen(/home/sb027827/domains/p7743-100-4569.s100.upress.link/public_html/wp-content/plugins/home/sb027827/domains/p7743-100-4569.s100.upress.link/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in /home/sb027827/domains/p7743-100-4569.s100.upress.link/public_html/wp-includes/functions.php on line 4835

    Warning: fread() expects parameter 1 to be resource, boolean given in /home/sb027827/domains/p7743-100-4569.s100.upress.link/public_html/wp-includes/functions.php on line 4838

    Warning: fclose() expects parameter 1 to be resource, boolean given in /home/sb027827/domains/p7743-100-4569.s100.upress.link/public_html/wp-includes/functions.php on line 4841”

    my problem right now is that it still seems like changes i make in the quick css window in the child theme options dont take effect.
    see for example the code i added there to enlarge the social icons on the socket area. i used the same codes that worked fine in the Hebrew site, but here on the English site they dont work.
    also, in the home page the portfolio images keeps despairing and appearing, and i cant understand what’s affecting this.

    i added again login details for you in the private area.

    thank you very much

    in reply to: Show image slider on mobile and hide video #966374

    Hi Nikko,

    Please see in the private content area FTP access, i would appreciate if you could help me understand whats missing.
    thank you

    in reply to: Show image slider on mobile and hide video #964775

    Hi Nikko,

    thanks. so i updated the header.php and it fixed the problems on the top of the page. when i updated the functions.php the same way i got an HTTP ERROR 500.
    i checked with the support team of the server, it shows there is an error in live 29 (in the file i took from the latest version on enfold functions.php):
    PHP Fatal error: require_once(): Failed opening required ‘config-wpml/config.php’
    wp-content/themes/enfold-child/functions.php

    can you guess why and help me fix this? the site wont come up due to the error.
    thank you

    in reply to: Show image slider on mobile and hide video #964075

    Hi Nikko,

    thank you.
    i am already using the latest enfold version. so i need to copy the header.php from the main enfold theme to the header.php in the child theme?
    and after that apply the modifications?

    in reply to: Show image slider on mobile and hide video #963594

    Hi Nikko,

    Thank you.
    I checked the files and just from opening the header.php in the main theme and the child theme i see the files are very different.
    As i understand from you i need to update the files in the child theme. how do i do that? wont that delete customization made?

    Thanks again

    in reply to: Show image slider on mobile and hide video #959598

    Hi Victoria,
    And how do i check if i have files in the child theme that needs to be updates?
    I dont believe i have any files copied, since both website im working on were build the same way. In the first site we managed to make all the changes but here the changes wont take lace for some reason.

    Thank you

    in reply to: Show image slider on mobile and hide video #957450

    Hi Victoria,

    I updated the theme through the theme update tab in the theme options. Shouldn’t that update all the files? how do i check if my header and footer files are up to date? and if they are not up to date how do i update only these files?

    Thank you

    in reply to: Show image slider on mobile and hide video #953780

    Hi Guys,

    I am opening this support thread since this client has 2 the same site in 2 languages. you helped me figure out these issues in the Hebrew site and i am trying to implement them on the English site with the exact same solutions and code and it dosent work.
    here are the problems i am having:
    1. I created an image slider which i would like to appear on mobile only. i tried hiding it on desktop in 2 ways. one via the screen option tab and the second using the css method. Both didn’t work, it still shows on desktop.
    2. underneath the image slider there is a color section with a video background which i would like to hide on mobile and show on desktop only. i tried hiding it with the css method as explained in this link: https://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ but it dosent work, the video still shows on mobile.
    3. I am trying to enlarger the social icons on the socket area. i used this code in the quick css and it dosent work:
    #socket .social_bookmarks li a {
    width: 50px !important;
    height: 50px !important;
    font-size: 18px !important;
    }
    4. i would like to canter the logo on mobile devices only. i used this code in the quick css and it dosent work:
    @media only screen and (max-width:767px) {
    .responsive #top .logo {
    width: 100%;
    }

    .responsive .logo img {
    margin: 0 auto;
    }
    }
    @media only screen and (max-width: 767px) {
    .responsive .logo a {
    display: inline-block;
    vertical-align: middle;
    }

    .responsive .logo {
    position: relative;
    display: block;
    width: 100%;
    text-align: center;
    }
    }

    Since these codes are working on the Hebrew site i am getting a feeling the quick css area dosent apply the changes, but i am not sure and would appreciate your help on these issues.
    Thank you very much

    in reply to: Show image slider on mobile and hide video #931167

    It worked. thank you very much!

    in reply to: Show image slider on mobile and hide video #931111

    Hi Vinay,
    Another update. i fount the layout builder tab and managed to hide the color section with the video on mobile with the css method.
    i still cant hide the image slider for desktop. i used the check boxes in the screen options tab but the element still shows on desktop.

    thank you very much for your help.

    in reply to: Show image slider on mobile and hide video #931106

    Hi,
    I created a regular admin user for you without the plugin. details in the private section.
    thank you very much.

    in reply to: Show image slider on mobile and hide video #930509

    Also, now that the theme is updated i do see the ‘screen option’ tab on the image slider but it doesn’t apply. i checked the 2 first boxes so that the image slider wont appear on desktop + landscape tablet, but it still shows. do i need to do anything else in order for that to work?

    in reply to: Show image slider on mobile and hide video #930456

    Hi Vinay,

    Thank you. i updated the theme to the latest version and still dont have a “layout builder” tab on the theme options.

    in reply to: Show image slider on mobile and hide video #929778

    Hi Vinay,

    Thank you for your answer.
    I created a full slider for the mobile devices but it dosent have a screen options tab.
    The best thing for us will be to hide elements using css as you suggested. will i be able to hide a color section that way?
    The link you attached instructs to “Turn on Custom CSS Class field for all ALB Elements” but on our enfold child theme options there is no ‘Layout builder’ tab as the guide says.

    I would appreciate you help on this.
    Thank you

    in reply to: white space separator doesn't work with negative value #912167

    thank you so much!

    in reply to: changing line height for a specific text block #893170

    It worked! thank you so much

    in reply to: changing line height for a specific text block #892766

    Hi Nikko,

    its the paragraph that starts with: “We are storytellers. Delivering your story in a way people remember.”

    in reply to: changing line height for a specific text block #892435

    Hi Victoria,
    The text box i would like to edit is the one on the home page right under the slider

Viewing 22 posts - 1 through 22 (of 22 total)