Forum Replies Created
-
Posts
-
On #2 why would that code even be in there? What is it from? Do we need to REMOVE it completely?
#3 Is there a caching plugin you recommend that works well with Enfold Child theme?
#4 See this image. Why is the favicon not working anymore to show our logo? https://snipboard.io/k9vcAO.jpg
Almost there…. Really appreciate your help here! This has been very frustrating.
I searched in the functions.php file with a CTRL F and only could find this code in the theme that has Avia.
See here: https://snipboard.io/n4LpIo.jpg
I’m going to give you access so you can go in there and see for yourself. I did deactivate the caching plugin.
TWO MAIN issues we are still having :
1) duplicate enfold themes installed.
2) on product pages still can’t get formatted correctly. No ability to do line breaks. It is all run-on sentences.PLEASE HELP! There is definitely something buggy here.
How do we enable Avia Framework debug? And how was it removed in the first place. I did notice we do have a WP fastest cache plugin. Is this interfering with the theme too? I can delete it. Please advise.
Nikko,
we have solved some of the issues. HOWEVER, we are running into two main issues with WooCommerce, however they have directed us to you to fix the issues as they say it is the THEME issue.
1) On product pages we still can’t do spacing. Please advise what is causing this.
2) WooCommerce / Settings / Products the Add to Cart behavior is unchecked to redirect directly to checkout page, but it does not work. It still does it and does not go to View Cart.
Could someone please get back to me? WE still are having issues after doing what you said. Template files are showing out of date AGAIN. Please advise. We paid for support on this and we need it.
nevermind! I thought we did and then I went to upload coupons codes via .csv and keep getting this error below and then after trying 3 times it locks me out and crashes the server or something. I don’t get it. We are trying to figure out how and what to copy from staging site. So we may need a little more help.
Error: the uploaded file could not be moved to wp/content/uploads/woocommerce_uploads .
and then this other error on the WP staging:
WP STAGING – Folder Permission error.
The folder /opt/wordpress/ is not write and/or readable.
Check if this folder is writeable by php user php-fpm or www-data . File permissions should be chmod 755 or 777.Okay we finally just ENABLED all permissions and that seemed to have worked to allow us to update. Also we setup the staging site for you as well. Now can you go in there and fix anything that needs fixing. I think there are OLD files/folders of the theme and this is causing issues is my guess. But we don’t know which to delete or what to do about that. You still have the FTP creds and here is the staging site. https://simplycoding.org/stage/
We still can’t figure it out. We’ve contacted Liquid Web who is our server provider and still no luck with what is going on here.
Also I reached out to WooCommerce about this:
Please see image here https://app.box.com/s/d43w9h0qzq5xwjz9mr776ic9jz5xk2en . It is messing with our theme apparently as well.There response to me was this below:
“This error is more of a warning rather than an error. We recommend you work with your theme developers to get these templates updated at the earliest. That would ensure that your store won’t run into any errors when your customers are trying to complete purchases.”
Nikko,
Can you please respond? i’ve provided everything and we really need to move on this stuff fast.
Nikko,
Here is more info from owner for you.
Here’s the error I got when cloning with WP-Staging.
I had to manually upload that plugin into the plugins directory.
When I tried to install it from New Plugins I got the same error where it couldn’t create a directory in the /opt/wordpress/wp-content/upgrade/ directory.
When I tried to upload the zip download of wp-staging it says it exceeded the file size in the php.ini file. However in there we have 10M file size and the zip was only 2M
see images here:
https://app.box.com/s/nbaf198ekt9z2cuhk9v6g00xt2nfgr6qNikko,
I contacted our owner and he provided me with this info. Perhaps this will help. He’s also working on the staging. FTP creds are provided below in private content.
Updating failed Could not create directory is the error we are getting now after trying to update file/folder permissions.
drwxr-xr-x 2 apache apache 4096 Feb 21 16:36 upgrade
Let me know what you find out.
I’m checking on those first two things and should be able to get you FTP access. On the third item, what is happening is the spacebar does not work inside the advanced layout editor when doing a Heading or other modules like that. https://app.box.com/s/a7ih0677ourjh1toeasm5w7020ne0054
Now I’m seeing this error:
https://app.box.com/s/2cisl9zm5h0i9ft2gdohx8mxxebuut7fand this is happening when I click on Enfold Child in menu under “theme update”. Seems like the token is not working since enabling that other plugin you had me do.
I paid for 6 month support. Can’t you go in and see what problems we have? I’ve given you all the information. I’m confused as to what I paid for. Please Advise. I really need this stuff fixed.
Okay I installed the plugin and went to click update and it says, ” Updating failed The theme is at the latest version…” I have no way to check the server though to see if there are multiple old files on there. And I can’t disable ALL plugins because the store would stop running. We have orders coming in everyday. Please advise.
can you see these images?
Issues occur inside the advanced layout editor under any module that is not a basic text editor. For example “Headline”. The templates thing appears on the main screen when I open up wordpress. How do I provide screenshots here? I don’t see where to upload?
Also where do I update version 5.4. I thought it was. I provided it to my business partner to put it up on the server. Also where do we remove the older folder(s) of Enfold?
I provided login creds as well for you to see for yourself.
I’m not following. We did fix the footer. Thank you. But I’m still not following as far as the themes go. You are stating that the files are not enfold? What are they then? We had a guy do some work on a form on the homepage for us and I want to make sure he didn’t do anything illegal or malicious I guess is what I’m getting at. We cannot delete those other themes . The system won’t even allow us. So we are a bit confused at this problem.
Can you also tell me why we have so many parent themes in there and they won’t delete? i will pass this onto our guy to see if he can fix footer.
I will check. thanks. Now if we want this to be a scrollable table? Where’s that option as I’m not sure how big this will get as we may even need a search button too. :) As we grow in locations. you know what I mean?
https://simplycoding.org/summer-coding-camp-locations/ Here’s the page with the table issues.
but how would you get access then? Don’t I need an email address and where would I post your pword? I don’t want to post it here.
this code:
.your-custom-class {
top: 50px;
}Did not work. I put it in and saved it in Layout 1 for my table and it still shows the Rows not correctly aligning.
Okay I’ve updated the page. Now I can’t get the rows properly aligned with the first column. Why is that? I have it sitting in a Layout 1 . https://simplycoding.org/summer-coding-camp-locations/
