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Hi Ismael :-)
Thanks for the reply and tips.
1. No, the “Delete Old CSS And JS Files” is turned off. The Theme’s file compression settings are disabled. Would debug log(s) help? As described the action can be repeated in a number of ways.
2. WP Classic editor is selected in the Theme options. The Classic Editor plugin allows you to choose which editor on different post types and is a WordPress built plugin; it has worked fine on the site since inception; perhaps in the last 6 months the error started. Yesterday we were able to recreate this error by editing the home page and saving. The same WooCommerce product changed from Classic to ALB in three tests. Today we repeated it with debug on. Our tech guys are having a look into why the database is changing.
Regards,
PaulUpdated to 4.8.6.2 across three sites.
No issues to report :-)Glad to hear about the new testing protocols. It certainly cost us all some nerves and a sleepless night or two! From a different perspective, great work debugging and for being supportive throughout. Enfold is still the best theme ever! 🥂👏
Hi Rikard,
I applied the new update to all 4 sites yesterday and don’t have any issues to report.
Great work, and many thanks for the ongoing support.
PaulThis reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hi Rikard,
I’ve re-added login details for the staging site to the original post above.
Please advise you country location so I can allow access to the Admin.
Regards,
PaulThis reply has been marked as private.Thanks for the update, Rikard. I’ll keep an eye out for that later.
The first test will be on the RMS staging site.
All being well, I’ll then update the other sites affected.Best,
PaulThanks Rikard – understood. Good luck with the next release.
– PaulThis reply has been marked as private.Hi Support,
Here’s my experience of 4.85 on a staging site that had 4.84 (without any fixes) running PHP 8.07 with all plugins updated.
To get the transparent buttons to display with the default border, I had to save the border as solid. Doing this on one double button applied it correctly to all buttons on the page. I then changed it back to default and the borders remained.
The next issue was at the bottom of the homepage. I have a colour section with a Header text and a Testimonials app, with three rotating entries, The BG colour of this section is being ignored, only showing white, In the Admin it set to blue with the text throughout white.
Also found that tables had not held the formatting, ie. text all now aligned left, not centered.
If there is a quick fix for the Testimonials issue that would be great, the rest of the update seems stable with the configuration above.
Happy to share screenshots/videos as needed.Regards,
PaulSame issue. Rolled back. All Ok again.
To add, buttons with a border also disappeared, the text remained.
A horizontal slider was also missing on the homepage.- This reply was modified 3 years, 5 months ago by simbeckhampson.
Hi Rikard, that’s all for now, the thread can be closed.
Thanks,
PaulSuper, thanks for the clarification.
Thanks for clarifying Ismael. What does extended support include beyond the support via the forums?
Hi Victoria,
Thanks for the swift reply.
I thought that may be the case.
Perhaps something for a future update – a little option that says paginate after “x” number of entries.Have a nice evening,
Paul.Hi Rikard,
Thanks again for the support. Over the years working with the Enfold theme and team I’ve only ever had greet things to say. Keep on keeping on 😊
I’ll pick up the updating issue with the hosting company. But, good to have a safer option for larger updates using a manual update.
Have a great week.
Best regards,
Paul- This reply was modified 4 years, 4 months ago by simbeckhampson.
Hi Rikard,
Thanks for the update. I can confirm all looks good. My suspicion now is that on these larger plugins, and the theme, a manual installation is the way to go. Something seems to cause errors when updating them via the traditional route – perhaps a time out or…?
The folder, enfold_old, I guess is the v4.75 – yes? I will get around to remove the older versions of the themes!
Many thanks for taking the time to help.
Kind regards,
PaulHi Rikard – countries are white-listed.
Regards,
PaulUpdate, see below
- This reply was modified 4 years, 4 months ago by simbeckhampson.
Hi Rikard,
See private update.
Hi Nikko – details shared privately.
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