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Yes, I know that and as a developer I thoroughly hate IE9 but you claim Enfold is entirely compatible with IE9 on the theme page when this isn’t true.
http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
My client had a specific IE9 compatibility request. Some businesses have a company-wide software policy that means their staff can’t upgrade their software until the whole company decides to. Saying that a user should just upgrade their browser as a fix is incredibly poor custome service.
I will seriously think twice about using Enfold again because of your ‘Support’ attitude.
Well, we’ve fixed the problem on our own, so thanks for your complete lack of support. If you want to know how to fix it and make it completely compatible with IE9 in seconds with a few lines of added code then I’ll let you know.
I’ve narrowed it down to an IE9 bug with Javascript which fixes itself if you enable Developer Tools once, then refresh, and everything then works.
A Google search on this suggests its to do with debugging and use of the console, which eariler versions of IE don’t have. The call to the console seems to disrupt Javascript as the console doesn’t exist (returning undefined) until you enable Developer Tools, then the console is enabled, and everything works as it should. See this link:
Do you have any ideas on a fix for this? I have found quite a few references to the console in your code.
Not good enough. Your compatibility list shows IE9 and this company all have IE9 in-house as part of company-wide updates policy. They can’t upgrade. At least have a look at the issues I’ve mentioned.
