See private message.

Hi Yigit,

OK thanks for the update. I think my client is happy with how it’s working now. At-least it can be played with sound.

So there is no a way to have auto-play on and also have the sound icon available to turn the sound on? That is what I was trying to do originally.

Thanks
Scott

• This reply was modified 8 months, 3 weeks ago by scotthill89.

Of course I have tried that and it DOES NOT WORK! As I have been saying for one week…

THERE IS NO WAY TO UN-MMUTE THE VIDEO AT ALL. IT CANNOT BE UN-MUTED ON ALL BROWSERS ON THE PHONE! There is NO option to click anything anywhere and UN-MUTE the volume on ANY browser on the phone. If you click the video it just pauses it. IT DOES NOT UN-MUTE the video. There is NO option to click the sound icon and turn the sound on AT ALL! It’s COMPLETELY MUTED WITH NO OPTION AT ALL TO HEAR THE SOUND AT ALL ON THE THE PHONE.

Have you even logged into the site to try and test and fix this issue? Or are you just replying with the standard reply about the videos and auto mute? It seems you are not even putting any effort to help with this issue. I provided the site login when I first created this ticket.

I need to get your managers contact info as I am going to report that you are not even trying to help fix this problem. It has now been one week and you have obviously done NOTHING expect keep telling me Chromes auto mute features. This is NOT ONLY ON CHROME. THIS IS ON ALL PHONE BROWSERS. I really don’t know why I have to keep saying the same thing over and over and over.

Scott

Hi Ismael,

The settings in Enfold for the video is NOT SET TO MUTE!
There is STILL NO OPTION FOR SOUND AT ALL ON ALL PHONE BROWSERS!!!

AGAIN…
On my iPhone the video has NO SOUND AT ALL! There is NOT AN OPTION TO TURN THE VOLUME ON OR EVEN TURN THE VOLUME UP. There is NO ICON TO TURN ON THE VIDEO SOUND ON AT ALL ON PHONE BROWSERS! Even with the volume controls on the device. It’s muted without any controls at all on ALL browsers on the phone.

On my iPad the same video DOES have sound using Safari and Firefox, with an icon to turn the volume on or off. But there is NO sound using Chrome and there are no icon to even turn the volume on or off.

The settings in Enfold for the video is NOT SET TO MUTE! The video DOES HAVE SOUND using Safari and Firefox ON IPAD, with an icon to turn the volume on or off. THERE IS NO OPTION FOR SOUND AT ALL ON CHROME. THERE IS NO ICON AND NO OPTION TO TURN ON SOUND AT ALL!

PLEASE HELP WITH THIS PROBLEM!
Scott

Great that worked!

Thanks for the help Rikard!
Scott

Hi Rikard,

One more question for the Enfold Theme. On mobile devices when you select any of the options on the main nav burger menu, the text changes to a grey color that you really cannot see. I cannot find the CSS to change the color of the menu item. Please let me know which CSS to use to change the color of the nav item text when you select it.

The site is now live —> https://sailwalknonsunshine.com

Thanks
Scott

Hi Mike,

No I think that’s all for now. This is my second time using Enfold and everything is going good so far.

Thanks
Scott

FYI…. after doing some more research this is ONLY happening in Firefox 88.0.1. I inspected the blank white page and see a message at the top saying ( div#editor.block.editor_container.hide-if-no-js ) Then I checked and javascript is active for the Firefox browser.

Please see the link below to a screengrab of the errors I am seeing when trying to view and edit a page in WordPress in Firefox.

https://spectrumprojects.net/wp-content/uploads/2021/05/JQMIGRATE-Migrate_errors.jpg

I also completely reset the Firefox browser and it did not help.

—-
I can log in and see the page builder on Safari and Chrome.

Please help,
Scott

• This reply was modified 3 years, 7 months ago by scotthill89.

Hi Rikard,

The restaurant demo for the Enfold theme does this. ( https://kriesi.at/themes/enfold-restaurant/ ) All headers on all pages dynamically resize to fit the width of the browser window.

I did some research and saw the following CSS was used to make the photos dynamically resize. I added this to the Advanced/Custom CSS Class and it works now.
.avia-full-stretch {
background-size: cover !important;
}

One question with this…
Is there a way to add CSS padding to the bottom of the images so when the browser window gets larger it adds padding to the bottom of the image and pushes the content below down ? I tried the following CSS but it did not work.

.avia-full-stretch {
background-size: cover !important;
padding-bottom: 20px !important;
}

Thanks
Scott

Thanks
Scott

• This reply was modified 3 years, 8 months ago by scotthill89.

Hi Rikard,

I will test the different backgrounds.

Grey Sidebar
I used the following CSS to change the background color of the sidebar. I could not see any other way of changing it.

.container_wrap.sidebar_left {
background: -webkit-gradient(linear,left top,right top,color-stop(red,0.295),color-stop(white,0));
background: -webkit-linear-gradient(left,#f8f8f8 31.5%,white 0%);
background: -moz-linear-gradient(left,#f8f8f8 31.5%,white 0%);
background: -o-linear-gradient(left,#f8f8f8 31.5%,white 0%);
background: linear-gradient(left,#f8f8f8 31.5%,white 0%);
}

It would be very helpful if there was an easy way to change the background color of the sidebars build into the theme.

Can you please provide the correct CSS to use to change the background color of the sidebars?

Also I am STILL seeing the offest sidebar too. I removed the following CSS but I am still seeing the the sidebar offset and in the content area on the right of the sidebar.
.container .av-content-small.units {
width: 78% !important;
}

Homepage Slider Issue
I am also still having an issue with the ( Fullwidth Easy Slider ) on iPhones. The buttons are being cutoff and not displaying correct on mobile phone. Please see the ( iPhone_Home.jpg ) from the link below.

https://dev.spectrumprojects.net/wp-content/uploads/2021/03/iPhone_Home.jpg

Thanks
Scott

• This reply was modified 3 years, 9 months ago by scotthill89.

Hi Support,

It has been a week since I submitted my response. Please provide some solutions to the issues I am having.

Thanks
Scott

Hi Yigit,

Thank you for your help, the updates seem to have fixed the issues. I can see the images on the Services page in the Avia builder now.

I checked all other pages and everything seems to be working OK for now. If any other issues come up I will let you know.

Thanks Again,
Scott

Please see the FTP below if you need it to fix this issue with the Theme.

Thanks
Scott

Hi Yigit,

I just cleared cache and cookies and rebooted my browser and there are STILL NO IMAGES on the Services page in the Avia page builder.

I am using Firefox 85.0.2 on a Mac Pro running macOS Catalina 10.15.7

Thanks
Scott

• This reply was modified 3 years, 10 months ago by scotthill89.

Hi Yigit,

Thanks for making the updates.

Where did you edit the “Image Elements’ on the Services page? I still do not see any images on the page in the Avia page builder on the Services page. If I need to make additional updates I need to know where they are located.

ALSO HOW DO I ATTACH A JPG TO MY POST?

Thanks
Scott