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  • in reply to: Downloading the latest update #1139549

    Dear Yigit, thank you so much for your help. I’ve managed to contact hosting provider. We have changed php to 7.3 version, and as I can tell it works!!! You can check just to make it sure but I think I can close this discussion.

    I really appreciate everything you did.

    Kind regards,
    Sandra

    in reply to: Downloading the latest update #1139516

    Will that resolve the issue?

    in reply to: Downloading the latest update #1139477

    Thx Yigit, I don’t want to bother you. I’ve managed everything, and it looks ok. Only thing that I can see now that may be tricky is that the page is opening veeery slowly. My site runs on PHP 5.6.

    Thx for your help.

    Sandra

    in reply to: Downloading the latest update #1139426

    Hi! I’ve managed to get in touch with the developer, got the theme, API Key but not the token. After having trouble uploading it, I’ve done it manually. :)

    Sandra

    • This reply was modified 2 months, 3 weeks ago by  sandrab.
    in reply to: Downloading the latest update #1134336

    Thx about the info. I have the Licence Certificate from the Envato market, along with Purchase Code and ID. The theme was bought in 2015 and since then it wasn’t updated (!?) So, the theme is legit for sure.

    Sandra

    in reply to: Downloading the latest update #1133557

    Well that’s the problem the person that bought the theme is no longer available. This is what I have explained in the intro :) I can’t reach that person and there’s no way to find the login data. Although I have the Licence details… Is there any other way?

    thx,
    Sandra

    in reply to: Downloading the latest update #1133037

    Sorry, one more thing, where can I found the latest update of the theme? This is my main problem.

    in reply to: Downloading the latest update #1133032

    Great thx. I’ll follow the instructions and hope for the best :)

    Kind regards,
    Sandra

Viewing 8 posts - 1 through 8 (of 8 total)