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Viewing 30 posts - 31 through 60 (of 61 total)
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  • There is apparently an issue with a style sheet conflict in the child window that is causing this problem.

    Please consider it closed until I do further investigation. Sorry..

    Thank you….. Roger

    Any word on an update for this problem?

    I would really appreciate an answer for this, or I am going to have to take desperate action and move to another theme for this client. After many successful Enfold themes for my clients. this is a great disappointment, and also means never again if an IFrame is involved.

    It means any Enfold page using an IFrame child for input no longer works on a mobile phone or tablet – any time the mobile menu appears.

    Can you please just give me a definitive answer, so I can decide what I need to do?

    Thanks…. Roger
    .

    we are not talking about the editor. We are talking about the website.

    Basilis, I don’t think you are understanding the problem.

    On any browser, the iframe will not accept any mouse input once the top level mobile menu appears. On a touch device – IPhone or IPad – it will not accept any finger input. The page can’t be used for input.

    This worked perfectly before your last release. Now we have a website that doesn’t work at all on mobile devices.

    Basilis,

    I am no longer using the plug-in for the test page, and have confirmed this using a standard iframe. You can narrow the window using the test page I supplied you, and the Iframe becomes unable to accept mouse or touch input at the exact pixel width where the mobile menu appears.

    This is becoming a desperate situation for my client.

    Roger

    I am still waiting on this also. When will we have an update?

    Hi,
    I deactivated all the plugins and the error still occurs with the test page.

    I also created a temporary login for you, but realize that this login may not work due to the other error I reported, and you confirmed, with this release:

    Page or Post – Advanced Editor Hanging for New Admin – Always Busy\

    See private area message for details.

    I’ve now confirmed this same issue appears on another client site using Enfold theme. Exiting users work fine – add a new admin user, and the Advanced Layout Editor does not working for the new user.

    Obviously a serious problem for us.

    This is now causing me a real problem with my Client.

    WordPress Version: 4.6
    Enfold Version: 3.7.1
    Child Theme

    If I add any new user with Admin (or any other privileges), the Advanced Layout Editor is no longer working at all

    On an existing page, on page load shows the busy indicator shows continuously and the content never comes up
    On a new page, the Advanced Layout Editor button shows, but if you click it, nothing happens – e.g. it is not available.

    I am not sure when this started happening – it may have been with the latest WP Update, but I am not sure. The Advanced Layout Editor still works properly for all existing users – for any current pages or new pages. It’s only new users, which I very much need to be able to add.

    I have given you an admin login and user (a new one) so you can see the problem.

    Can you help please?

    This is the Enfold Theme

    in reply to: Add Custom Javascript to a Page or Pages #662147

    Hi Rikard,

    Thank you for your response.

    We desperately need an input type=”range” slider to use on our website, and since there seems to be no good plugin that has this input object that allows us to attach events to the slider, we decided to write our own. The steps we used:

    1. We styled a generic slider in the Quick CSS for Enfold;
    2, We use the Code Block element to add the slider to every page we need, including supporting objects;
    3. We wrote a common set of Javascript to respond to events on the slider and supporting objects that is now accessible from any page the slider is placed on. We did not want to have to put all this code on every page.

    To do this, we put the Javascript in the functions.php file of the Enfold Child theme. We added it as follows, after scouring the support posts to look for an example. Since this seems such a common need, it would have been great to have it in the documentation somewhere.:

    —————————————————————-

    function add_custom_script(){
    ?>
    <script>
    // all custom code went here
    </script>
    <?php
    }
    add_action(‘wp_footer’, ‘add_custom_script’);

    —————————————-

    So, my question’s are:
    1. Is this the right way to do this, or is there a better way?
    2. Does this put the code in only if we show a footer on the page, and should we put it somewhere else, and where, and how?

    It would have obviously been better for us if we had an input type = range object available in Enfold, to which we could assign an ID and thus attach events.

    Thanks for your help.

    Roger

    mensmaximus, thank you so much for this fix. I have installed per your instructions and everything is working again. I very much appreciate your help, and the revisiting of the issue after our posts above.

    I am a bit concerned about the next update, and that it will wipe out the fix, so will wait and hope.

    Roger

    This is becoming a critical issue for us. We are about to release a new product that will produce hundreds of sales, and not having this button work properly is very much a significant and troubling issue.

    Help. please?

    I’m having the same problem with the Update Cart button not working on a website about to go live.
    Latest Enfold Version 3.6.1

    I’ve now confirmed this on every Enfold website I support. All have the latest version of Enfold and WordPress, and updated versions of all plug-ins.

    Any Enfold button with a manual Javascript link continues to work, but the Advanced Editor “hangs” with a continuous “busy” indicator – and we never see the objects in the editor. The only way to change the page is using the standard editor window or the debug source Window.

    Roger

    I created a test page to illustrate the problem, with a simple Javascript Alert in the button link. Login details and page in private section.

    Roger

    I finally got to the bottom of this. It seems that Themeforest generates a new API key with every purchase of Enfold, so immediately when I purchase a new Enfold theme for a new client, the API key changes. Therefore all my existing accounts stop checking for updates properly.

    Very, very frustrating. I corrected it by updating all installations to the latest API Key.

    in reply to: Full Width Header Image #597824

    Vinay,

    Thank you so much. That fixed the problem.

    I think this is the last issue in this long list of issues, and I very much appreciate the support.

    Thanks again…. Roger

    in reply to: Full Width Header Image #595268

    Ismael,

    I’m still getting the background color on the drop down part of the menu set to red – only on the IPad and only when displayed vertically. On every other device, and on the IPad in horizontal mode, it is 100% correct.

    You can see it happen by looking at the website on an IPad. Start vertically, select a top level menu item, and the drop down background will be red. Rotate the IPad in your hand to horizontal – it will display correctly.

    Cleared Safari cache, no difference.

    The strangest thing I have ever seen. Any ideas?

    Roger

    in reply to: Full Width Header Image #593793

    I have now solved all my issues with the exception of 1.

    Drop down menus on IPad in Vertical Display

    Drop down menus work perfectly on all devices, except the IPad in Vertical Orientation, where the dropdown background color changes to the top level menu selection bacground color. In horizontal mode, it works fine. On every other device it works fine. It’s just on the IPad Vertically it does this. How can I correct this.

    You can see it happen by using an IPad, selecting the about menu item, and you’ll see the background is shown as Red – the highlight color. Do nothing but rotate the IPad to a horizontal position, and it goes back to the correct display – a white background.

    Just as FYI, I used the following Quick CSS to highlight the top level menu on hover.

    #avia-menu li:hover a {
    background: #720903;
    font-weight: bold;
    }

    in reply to: Full Width Header Image #593339

    Well, I spoke too soon.

    Logo Resizing on IPad

    I want to show a unique wide horizontal logo on mobile devices. I have it working now on an IPhone by specifying a unique image in functions.php for the mobile logo as specified in your help. I display the horizontal image with a backgound color identical to the header color, and with a fixed width specified in quick css as:

    @media only screen and (max-width: 767px) {
    #header_main .inner-container {
    height: 100px;
    }
    .responsive .logo img {
    max-height: 100px;
    max-width:250px;
    height:100px !important;
    width:250px !important;

    }}

    This works perfectly on the IPhone, either in regular or landscape mode. On the IPad, however, it replaces the logo as it should, but it resizes the logo according to the width, which is exactly what I don’t want. I either want the IPad to use the standard logo, and let it resize it, or use the mobile logo, and don’t resize it. How can I do either?

    Drop down menus on IPad

    Drop down menus work perfectly on all devices, except the IPad in Vertical Orientation, where the background color changed to the top level menu selection color. In horizontal mode, it works fine. On every other device it works fine. It’s just on the IPad Vertically it does this. Why? Just as FYI, I used the following Quick CSS to highlight the top level menu on hover.

    #avia-menu li:hover a {
    background: #720903;
    font-weight: bold;
    }

    I am literally going out of my mind trying to fix these things..

    in reply to: Full Width Header Image #593082

    Yigit,

    Thank you so much for all the help. I very much appreciate it. We have now solved almost everything with this difficult problem.

    Roger

    in reply to: Full Width Header Image #591836

    Yigit,

    Thank you so very much.

    You have solved almost every issue, and things are working much better. I had no idea that a full width header would cause so many issues, but now that I understand this, I should be able to handle it in the future.

    I think my last issue regarding this is the background color on the close mobile menu (where the X displays when the menu is open). It is now using the background color on the main selector, and I would prefer it to use the background color and border of the mobile menu before opening, or perhaps some other color.

    So I now have for the mobile menu:

    #advanced_menu_toggle {
    background: #faf2cd;
    color: #710903;
    border-color: #710903;
    }

    How can I make the “Close” menu similar? I just need to change the background and border to the same colors as the one above.

    Again, thank you so much. You have really solved all my issues.

    Roger

    in reply to: Full Width Header Image #590585

    Sorry for all the posts here. I’ve had to figure out the answers by searching the support forums and picking of pieces here and there. I think I have all of the issues solved with the exception of the following:

    1. Change the background color on the mobile small menu box;
    2. Specify a unique logo image for smaller widths – I would prefer to use CSS if I can, and would like a suggestion for the image size that will fill the header and resize when the small mobile menu box appears.
    3. Pad the search icon to the right on the menu bar so it isn’t covered by the scroll bar
    4. Add a different hover font color for the top level menu items only.
    5. The mobile menu drop down menus now disappear when you hover over them. How do I change this?

    URL in private area. Home Page shows all issues.

    Thanks in advance.

    Roger

    in reply to: Full Width Header Image #590510

    Sorry,

    See correction in private area for website

    in reply to: Full Width Header Image #590509

    I’ve managed to sort most of this out, in the following manner.

    1, There appears to be a white border line between the logo area and the menu below. How do I get rid of this, or change it’s color?
    2, The mobile menu now has a red background – the same as the logo area. How do I change that?
    3. I need to be able to resize the header, or use a different image, for mobile. How best to do that?

    Thanks…. Roger

    How I did what I wanted:

    1. I used a 1130×130 logo – designed to fill the entire page;
    2. I set the logo area background color in Appearance to the same color as the bottom of the logo – there were resizing issues with the image that showed the background as the original white;
    3. I set the header height to the same height as the logo – 130
    4. I used the Quick CSS settings below to change the menu line background color:

    .main_menu ul:first-child > li > a { color: #ffffff!important; background-color: #5D5959; }

    div#header_main_alternate {
    background: #5D5959;
    }

    .sub-menu > li > a {
    background: #ffffff !important;
    }

    in reply to: Full Width Header Image #590446

    Hi,

    I am getting very frustrated, and having trouble understanding a solution. What I need:

    1. I want a full width responsive header image in the header and logo area. I am glad to put it in either the header background or the logo image.
    2. I need it not to have spaces to the right or left, and to resize appropriately based on browser width,
    3. I want the menu below the header, and I don’t want the header or the logo to bleed into the menu.
    4. I am glad to use a combination of logo and header background image, only header background image (I’ll add the logo), or only logo (I’ll add the header background image). I just need a solution that works and resizes correctly without spaces below, above, right, or left)

    The questions I have:
    1, Exactly what width should the source image size be?
    2. Should I use the logo, or the header background image, or both to accomplish what I want?
    3. What Quick Style Sheet entries do I need to accomplish what I want?

    Right now I have set a full width image, with the logo, in the logo area, and tried to use style sheet entries to resize it. At large widths, I get blank spaces to the right. At small (mobile) widths, it doesn’t resize. I am just lost.

    Links in private area,

    Thanks….. Roger

    in reply to: Full Width Header Image #589253

    Hi,
    See private details below.

    It’s seems pretty simple, but I see lots of questions about this in support, so I know it isn’t. We are moving an old Joomla site to a new wordpress site, specifically because of mobile compatibility.

    We need a full width banner that resizes appropriately, and I am asking for help to make that happen.

    I can make the banner any size required to make this work.
    I can extract the words in the banner, if that helps, if you can tell me how to insert the words otherwise.
    I can use a background image for the header, or the logo in the background image, or some combination of these..
    I want the menu to be below the header to have a different color background, just like the old site.,
    The site currently has a white header with Logo to the left, the menu below, I’d like to keep that orientation. Details in private section with current components.

    in reply to: Full Width Header Image #587741

    Hi Ismael,

    Thanks for the fast response. I am afraid I am still not 100& clear. I can extract the text from the background, but I can’t seem exactly to get the background (shaded bottom to top) to fill the entire logo area, Then are you suggesting I add the words to the logo (horizontally), with a transparent background, or do it in some other manner.

    Sorry, but I have seen all the other people wanting to do this, and it seems like every solution is different. I need the background at the loco level, the menu line as a separate background (which I think I know how to do), and the extended name and phrase across the top, resizing appropriately. I would be happy to have the words be text, which I can change the size of for mobile viewing in quick CSS, but again I just need some direction. I’ve been struggling with this for days.

    Thanks…. Roger

Viewing 30 posts - 31 through 60 (of 61 total)