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Hi Elliott!
We did activate the maintenance mode for our development area and the testing area.
Sorry for it… I did check your credentials and updated it with the password that i did sent to you, anyway.
Also, we have custom css and JS in running on this theme. If you like i can provide the files for you check in some service of cloud… Whichh one you prefer?
Also, we activated the maintenance mode, to block the site for visitors while it is under development.
Is just necessary do click on the lock on the upper right corner to login again in wordpress and your credentials will work.
Thank you very much for your support!
Best regards,
Hi Elliot!
Thanks for your reply!
I did put the code that you send to me into a .less custom file and the divider appeared!
Also, on the customization it accept just the parameters of width, and change its icon. It doesn’t accepts custom colors.
The content of the file (with your code already on it) is below:
.stretch_full { height: 150px; h1.main-title.entry-title { display: table-cell; height: 90px; vertical-align: middle; } } .stretch_full.cloud_sol { height: auto; } .hr-inner { border-top: 1px solid #e1e1e1 !important; } .avia-menu.av-main-nav-wrap { ul { li#menu-item-55.current-menu-item { a { span.avia-menu-text { background-color: #831719; } } } } }
Thank you very much for your support!
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Hi Andy!
I did deactivate all plugins and the separators still not working.
I’ve got some custom php files, like page templates… Is possible to keep it?
Regards,
Hi Josue!
The videos in this page are hosted on youtube, so it spend some time more to load than the hosted videos at the server.
The videos into the server were working and it stopped to load since a couple months ago. I did host all of our videos into youtube to don’t be without the videos.
Can you please check why the videos of our server doesn’t load?
Below i’m sending a link of one of the videos, (hosted at our server).
Regards,
Hi Josue!
Thanks for your reply and sorry for the delay.
We did a test area to help you to solve it.
We did create a user that is an Admin and you can feel free to do your tests in this area.
If it has something that I can help you with, a file or something of the kind, please let me know.
Regards,
Hi Elliot!
Sorry for the delay on the reply.
Regardind the issue that the separators are not appearing, we did make a test area for you do your tests and be free to make changes.
The credentials are on the private content.
Thank you since now.
Regards,
Hello Ismael!
I did put the separator into a color section and it still not appearing.
*if i choose to put an icon into the separator, it appears just an icon, and the separator doesn’t appears.
Do you have an idea of what its happening?
Regards,
Hello Josue,
I did check it and the user provided is working with the credentials into the private content.
Thanks for your support.
If it has some information that I should provide you, please let me know.
Regards,
Hello Ismael, thanks for your reply!
I did set the screenshots for public. Please look if you can check it with the login credentials.
Thank you for your support.
Regards,
Hello Elliott! Thanks for your reply!
The link of the page that i did sent to you is: http://www.websialive.com.br/prne/solucoes/assistente-virtual-multicanal-voz/
The credentials to access this link are in the private content of this post.
Best regards,
Hello Josue, thanks for replying!
Our website link is:http://www.websialive.com.br/prne/quem-somos/sobre-a-websia-e-websialive/
For access this link, use the credentials into the private content of this post.
Regards,
Hello Elliot!
We did allowed your access to the screenshots 2 minutes after you do the request to see it.
Can you please help us to enable the separators?
Regards,
Hello Rikard,
Thanks for your reply.
We already have the Wistia Services and we did upload it for Youtube. Also, is possible to get the videos from the server (this is a faster loading option, of course) We just did the upload for youtube because the video into our server isn’t loading.
On the color section that should show the video, it appears just loading, since some weeks ago.
Can you please help us to make it work again?Regards,
Hello Elliott!
Thanks for your reply!
This error was displayed because our plugin of restricted development area (our new portal is under development)
Can you please provide your ip for we add permission at the plugin?
We aren’t talking about the lines between the menu itens. We’re trying to add the separators into the pages, like you can see in attach they doesn’t appear.
If you could help us to do it, we’ll be very grateful.
The screenshots are here. https://drive.google.com/a/websialive.com.br/folderview?id=0B6wuF00GBqDqfnZIbzlMcl9wZlNXN2p1VHowbDVraEJ4Rng1endkWmx4M25HY1M5Vy1NREU&usp=sharing
Best regards,
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