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Viewing 30 posts - 1 through 30 (of 49 total)
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  • in reply to: Problem with Autoptimize and Enfold #1441346

    Hey Ismael!

    File Compression for CSS and JavaScript are disabled. We analysed it further. The problem occurs under the following conditions:

    Autoptimize – Problem when activating Enforce JavaScript in <head> (JavaScript im <head> erzwingen)
    WP-Optimize 3.3.2 – Problem when activating “Enable merging of JavaScript files” (Zusammenführung von JavaScript-Dateien aktivieren )

    Pagespeed is below 50 for mobile devices. That’s rather bad. And only 87 for desktop.

    Do you have any other ideas to speed up the site?

    Kind regards,
    Ralph

    in reply to: Consent Tool (DSGVO, GDPR) #1359881

    Hi Rikard – yes, this can be closed. IMHO, your solution does not fit entirely yet, what our advisors asked for. Best wishes. Ralph

    in reply to: Consent Tool (DSGVO, GDPR) #1359836

    Thank you, Ismael! I decided to go with compianz.io again. I can’t see how I can change the settings afterwards or how I can accept individual cookies.

    All the best,
    Ralph

    in reply to: Consent Tool (DSGVO, GDPR) #1358032

    Hi Ismael

    thanks for the link. I don’t see a chance to change/manage my privacy settings on the page. There is no consent bar or popup for me. All I see is that the youtube video is not loaded right away. This is not be sufficient.

    Best regards,
    Ralph

    in reply to: Consent Tool (DSGVO, GDPR) #1357959

    Hi Mike
    since I couldn’t find the right settings I changed it to my other option, using complianz.io

    Do you have a site where your tool is set up completely? Both documentation site wouldn’t fit the needs. And thanks again for providing these information.

    Best regards,
    Ralph

    in reply to: Move Error Notification (ul.woocommerce-error) #1344274

    Thank you, Mike, This helps a lot. :-) Much appreciated!

    Best regards,
    Ralph

    in reply to: Move Error Notification (ul.woocommerce-error) #1344115

    Hi – we have a similar problem.

    When the customer forgets to tick the “I accept… ” box, the error message appears on top though the page is not moved there. So I’d prefer that the customer sees much quicker where the problem is. Is there a way to move the error message to a visible part of the checkout page?

    Site and Info below.

    Cheers,
    Ralph

    in reply to: Localize Google Fonts #1343018

    Ok – I missed that. Sorry. You can close this ticket.

    Best wishes
    Ralph

    in reply to: Localize Google Fonts #1342969

    Hi,

    that looks a lot better. Sorry for the discussion. Maybe add the link https://fonts.google.com/ to your documentation regarding installing own fonts?

    Cheers,
    Ralph

    in reply to: Localize Google Fonts #1342805

    Hi Ismael

    I downloaded the font package from https://google-webfonts-helper.herokuapp.com/fonts/lato?subsets=latin
    Where do you get the fonts from?

    Link to the actual zip file is attached below.

    Thanks for testing this on your site.

    Cheers,
    Ralph

    in reply to: Localize Google Fonts #1342521

    Hi

    On another site I got it to work in the intended way.
    May I suggest a little feature fix: when uploading a font file with several fonts in it, it would be great to see this in the Custom Font Manager. Despite that I uploaded 100, 300, 400, 700, … it only shows

    Font: lato v22 latin ( font-family: lato-v22-latin )
    normal: 400
    italic: 400

    Cheers,
    Ralph

    in reply to: Localize Google Fonts #1342271

    Dear Guenni

    Thanks for this hint.

    Strange – at first, Lato Light wasn’t loaded but it was replace by Lato normal. Then I thought I change the style for H3 explictly – Lato + 300. This didn’t look good, so I removed H3 again. Reload page and suddenly Lato Light is loaded… I’m puzzled – and it seems it works now. Maybe it was a cache problem? However, I emptied the caches. I guess I know now more where to play around with this.

    Cheers,
    Ralph

    in reply to: Localize Google Fonts #1342250

    Hey Ismael

    I tried that – I didn’t get this to work. I uploaded Lato zip with 300,400,700 – it only recognised 400.
    Thus I tried the other way. That works apart from Lato-Light. Thus my question – how do I get it to work?

    Cheers,
    Ralph

    in reply to: Team member – wrong picture shown #1339163

    Thanks, Rikard! You can close it. Best wishes, Ralph

    in reply to: Team member – wrong picture shown #1339148

    Thank you, Mike! I applied this change to all other problems on the same page and on other page.

    Cheers,
    Ralph

    in reply to: Team member – wrong picture shown #1338925
    This reply has been marked as private.
    in reply to: Image problem with Chrome and Safari – Firefox ok #1316968

    Thank you, Nikko, and all the best. Case can be closed.

    Best regards,
    Ralph

    in reply to: Image problem with Chrome and Safari – Firefox ok #1316914

    Hi Nikko

    Thanks for the fix and my appologies that it was related to WP-Rocket. Do I actually still need WP-Rocket or have you included all the optimization into Enfold already?

    Cheers,
    Ralph

    in reply to: Image problem with Chrome and Safari – Firefox ok #1316599
    This reply has been marked as private.
    in reply to: Single page menu – indicator at wrong positions #1270383

    Dear Mike

    Thanks so much for the detailed analysis and solution. I moved the missing files back to their place. I moved the files back into their place. Those came from a different thread here on adjusting the sticky header.

    As far as I understand your script, the current-menu-item is set manually to reflect accurately the position. Thanks for this idea. As far as I can see, that seems to work.

    Best regards,
    Ralph

    in reply to: Single page menu – indicator at wrong positions #1269487

    Hi Ismael

    thanks for finding that out. Unfortunately, the page load is now much worse than before. So, are there other options?

    Cheers,
    Ralph

    in reply to: Single page menu – indicator at wrong positions #1268875
    This reply has been marked as private.
    in reply to: Single page menu – indicator at wrong positions #1267239

    Hi Mike

    I’m puzzled. There is no background image set for that container. The URL you show me is the default of the OpenStreetMap Plugin. The map itself is displayed. The map height is 450px. Should I set a fixed minimum section height? I also have problems to reproduce the issue… On an even larger screen, it shows correctly now.

    Hmmmm…

    Cheers,
    Ralph

    in reply to: Single page menu – indicator at wrong positions #1265544

    Hi Yigit,

    wow – it is a screen-size problem indeed. When I make the browser window smaller, the problem disappears.
    Hmmm – since I cannot control the screen size of the users, I find this peculiar. How can this be fixed?

    Cheers,
    Ralph

    • This reply was modified 4 years ago by Ralph.
    in reply to: Single page menu – indicator at wrong positions #1264967

    Wow – to me this looks different. Screenshots attached on private field. I cleared the page cache and I used the private mode of the browser.

    in reply to: Single page menu – indicator at wrong positions #1264056

    Thanks, Yigit. I added some more color sections to set the ID there, so each menu item is a color section. It works a bit better. However, when selecting Venue it underlines Hotel, Hotel => Team, Team => Sponsors.

    Best regards,
    Ralph

    in reply to: Images not shown on Safari #1226494

    Hi Rikard

    Indeed, Lazy Load was turned on on those pages. Turning it off (and purging the cache) didn’t change it though. I recall, that I tried this to solve the problem.

    I found the problem: for some reason, the image names changed. They had capital letters in the name and afterwards, the name was lower-case only, z.B. url/User.jpg vs url/user.jpg. Why this happened, I don’t know.
    For some reason, Chrome and Firefox are more forgiving in such case.

    Problem solved. It can be closed. Maybe it will be helpful to others too…

    Cheers,
    Ralph

    in reply to: Images not shown on Safari #1226139
    This reply has been marked as private.
    in reply to: How to make the special heading align to the right #1211388

    Hi – this is my solution to the problem of aligning a special heading to the right, using heading_float_right as a user-defined class.

    .heading_float_right .av-special-heading-tag {
    float: right !important;
    }

    .heading_float_right .special-heading-inner-border {
    margin-left: 0px !important;
    width: 98% !important;
    }

    Cheers,
    Ralph

    in reply to: Child Theme – loosing setting again and again #1194327

    Hi Jordan

    The loss of settings didn’t occur anymore. We can close this topic and – in case it does happen again – I can open a new topic.

    All the best and stay well!
    Ralph

Viewing 30 posts - 1 through 30 (of 49 total)