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Wistia confirmed my speculation that the video size was reduced to 960 when uploaded to blurry when played. The cutoff is 1280 and there is a URL qualifier to play it in HD. The slider and theme were not related to the problem.
… not sure what you mean… you’re looking at http://fast.wistia.net/embed/iframe/nkhqgcdh6p … it’s the video on a black background. They’re not the bars I’m referring to which you would see if you view the site I added as Private Data when posting the question…you can see it here…
“WARNING! YOU HAVE MODIFIED THE THEME FILES. CHOOSING UPDATE WILL REPLACE THE THEME FILES AND OVERWRITE YOUR CHANGES TO THE THEME FILES.”
There are plenty of times in life where people should know something…which they learn because they’ve been warned through experience… this isn’t one of them.
If changing the theme file is a big deal then all more the reason to protect people! … and your image! …
… and the damn video still doesn’t render clearly … can you confirm this is a problem with the theme?
oh my… holy sh*t… all the custom work we’ve done on our theme is gone.
?!?!?
… was there some reason it didn’t warn us that would happen?
I quite don’t think we would’ve done that had I known that just now.
… I am beyond words…
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