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Viewing 30 posts - 1 through 30 (of 43 total)
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  • in reply to: Theme Update broke our website #1419896

    Ooooh, no! ;-)

    in reply to: Theme Update broke our website #1419843

    Hi Rikard,
    I logged into the backend and suddenly the correct font sizes were back. I didn’t have to change anything.
    Thanks a million and all the best!
    Petra

    in reply to: Theme Update broke our website #1419839

    The font is bigger overall, but I can still adjust that. Thanks again!

    in reply to: Theme Update broke our website #1419838

    Hi Rikard,

    Many thanks for your help! Can you tell me what the problem was? I will have to update many pages to the current version in the future. On a website that I have already touched, it worked without any problems.

    Kindest regards,
    Petra

    in reply to: Theme Update broke our website #1419723
    This reply has been marked as private.
    in reply to: Theme Update broke our website #1419701

    Please excuse me, Rikard, for addressing you by the wrong name.

    in reply to: Theme Update broke our website #1419700

    Dear Ismael,

    Thank you very much for your quick feedback. The last time I had downloaded an update was on March 03, 2023, and I had also updated my website with this one. After that there were updates on March 23, 2023, and April 17, 2023, if I am informed correctly. You can certainly better decide which of these two versions would be helpful for me.
    I couldn’t give you any more hints because my website was no longer accessible after the current Enfold version was installed. The browser was only white with the note that there was a serious problem. In fact, there was nothing I could do.

    Kind regards,
    Petra

    in reply to: Theme Update broke our website #1419685
    This reply has been marked as private.
    in reply to: Theme Update broke our website #1419682

    Would it be possible for you to provide us with the last version before the big update? I would also pay for it. I don’t see any other possibility. In Envato Market, only the version from the end of August is available. Thank you very much in advance.

    in reply to: Theme Update broke our website #1419676

    Hi Ismael,
    Thank you for your feedback. Unfortunately, in my case, there was no longer any way to access the website. I tried everything, deactivated plugins via FTP, etc. Nothing worked.
    And yes, I update my site regularly, but customers rarely follow the recommendations. And they won’t want to pay to create a clone every time. That means the solution is not necessarily practical. What should I do now? Isn’t there an intermediate step?

    Best regards,
    Petra

    in reply to: Theme Update broke our website #1419625

    I had the identical problem today and had to go back to the old version. A serious problem was pointed out.

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1037226

    Hi Mike,
    yes, you may close this issue!
    Best regards & many thanks for your valuable support,
    Petra

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1036885

    Hi Mike,
    thank you so much! I really feel ashamed not to come up with the idea of doing this. Because it worked on websites with older Enfold versions when I tested it? Murphy’s law?!
    Best regards,
    Petra

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1036814

    Hi Victoria,
    thank you very much! You’ll find the login credentials below.

    Best regards,
    Petra

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1036685

    Hi Victoria,

    it still doesn’t work. I put your code in style.css (Child-Theme) and custom.css (Enfold), but nothing happened.
    I really don’t understand why. Even my code ever worked with former Enfold versions.
    Do you have an idea what goes wrong with your latest release?

    Best regards,
    Petra

    in reply to: CSS for Burger Menu doesn't work with latest Enfold version #1036187

    Hey Victoria,
    many thanks for your answer. You’ll find the URL below.
    Best regards,
    Petra

    in reply to: Google maps element not working #964421

    Hi Nikko,
    yes, I know! No problem!
    Many thanks again & best regards,
    Petra

    in reply to: Google Maps API Warning #964234

    Your’re welcome, Arlie_Francis! :)

    in reply to: Google Maps API Warning #964210

    Hi Arlie_Francis,
    I’ve got this message in same cases too. I think it refers to the new version of API keys Google will introduce in June. They only work with payment but will be free for low traffic (200 a day).
    Best regards,
    Petra

    in reply to: Google Maps API Warning #964089

    Dear all,

    Nikko gave me the key advice this morning. I’ve put the API key in the following code and the maps started working again …. I’m so happy!
    enfold > framework > php > class-gmaps.php (line 345, in my case it’s line 79):
    avia_framework_globals.gmap_api = ‘” .$api_key . “‘;

    Many thanks and best regards,
    Petra

    in reply to: Google maps element not working #964084

    Hi Nikko,
    you’re great! I will never forget this file (in my case the code is placed on line 79)! The spaces are deleted and the maps are working like they did before.
    Thank you sooooo much! :)
    Best regards,
    Petra

    in reply to: Urgent problems while updating Enfold version #964065

    Hey Yigit,
    many thanks again! This sounds calming. ;)
    All the best!
    Petra
    (I think you may close this topic.)

    in reply to: Urgent problems while updating Enfold version #963761

    Hey Yigit,

    thank you for your reply!
    I’ve always updated Enfold via FTP overwriting the files but never had problems like this.
    Starting from now, I will delete the Enfold folder first … but better at midnight because this practice will cause a completely breakdown of the website for a while. ;)

    Best regards,
    Petra

    PS: You should better remove the demo files then and only offer them as an option. It takes a long time to update all files and not everybody needs those presettings.

    in reply to: Google maps element not working #963290

    Hi Nikko,

    many thanks for your reply. I’ve just replaced the file but it didn’t help. Do you know in which file I can remove the space in front of the API key (the source code shows a space which is not normal)? This seems to be the solution.

    Best regards,
    Petra

    in reply to: Google Maps API Key = Mailchimp Key? #963263

    Hi tremblayly,
    how did you remove the space from your API key, in which file?
    Enfold doesn’t answer. I’ve found the bug in the source code of many websites that I’ve just updated to the latest WordPress Version.
    Thank you very much for an answer in advance!
    Petra

    in reply to: Google Maps API Warning #963175

    Dear all,
    I’ve got the same messages from Google yesterday but found space characters in front of the API key in the source code. This may be the reason. It occurs on all pages I’ve already updated to the latest WordPress version in German.
    In which file may I solve this problem? Before getting “Google Service” in Enfold I’ve used the file /wp-content/themes/enfold/js/shortcode.js.

    I’ve posted my finding in various posts but never got an answer. Could you help, Victoria?
    Best regards,
    Petra

    in reply to: Google maps element not working #963122

    Hi Mike,

    I found the problem …. the API key is loaded with blank spaces:
    avia_framework_globals.gmap_api = ‘ AIzaSyAwMFkkQ1ZIyq4Bd0ab7CFy6aUxdDSDIho’;
    It would be glad to know which file I could edit to solve the problem. Would you please help Marijke82 and me?

    Many thanks,
    Petra

    in reply to: Roboto #962973

    Hi zizibe1,

    ich nutze tatsächlich ausschließlich “Erweitertes Styling”, weil ich es mir mit diesen Festlegungen recht einfach machen kann und auch Änderungen später “global” möglich sind.
    Ich kann Dir nur empfehlen, Dich mal durch die Funktionen zu klicken. Wie schon gesagt, musste ich die individuellen Einstellungen zuvor alle per Code erledigen. Jetzt geht’s ebenso schnell, aber dafür übersichtlicher.

    LG Petra

    in reply to: Roboto #962838

    Hi zizibe1,
    ich bin durch Zufall auf Dein Post gestoßen. Du kannst im Enfold Menü unter “Erweitertes Styling” auch für den “normalen” Text alle Fonts verwenden, die auch für Headlines vorgehalten werden. Einfach das Element <body> auswählen, Element bearbeiten klicken und da siehst dann diverse Möglichkeiten, den Body-Text zu gestalten.
    Der Menüpunkt bietet feine Möglichkeiten für eine sehr individuelle Website. Früher musste ich das mit Code lösen, über “Erweitertes Styling” geht das schon fast alles per Click. :)
    LG Petra

    Hi,
    I have the same problems and I’ve been struggeling with this issue on serveral websites for hours. I’ve posted this problem attached to another post.
    @ DeltaSierra360: In one case, I had the mailchimp message too. But half an hour later, the map suddenly worked and still does. Maybe you will be lucky too!

    Dear Enfold-Team,
    we really need your help!

Viewing 30 posts - 1 through 30 (of 43 total)