Great – thank you, I’ll take a look through! :)

Aha, thanks Yigit – I’ll give that a go this afternoon to sort :)

Yep, definitely can’t see this option which is why I’m struggling me thinks!

I’m running the Enfold Child theme which I updated as prompted today – is this the issue as we’re clearly looking at different versions?

Thanks :)

Hi Ismael,

Thanks for coming back to me,

I have figured out early this am that I have to put all elements in a colour section on the page to avoid this which isn’t ideal – it sounds like you are already aware of this issue however, so as long as I have a workaround when needed, I can manage.

Thanks for your help!

Hi Elliott,

Thanks for your reply – I’m not using a grid row but two column elements instead (in the case of the icon list issue). I tried your colour row suggestion anyway but it didn’t make any difference I’m afraid. It also doesn’t resolve the footer problem as of course that is controlled from the widgets dashboard. Please can you advise?

I’ve included a link to the website and an admin access if that helps?

Thanks,
Cara

All sorted, thanks for your assistance! :)

Hi Elliott.

The moderated setting is what we wanted, it’s just that the comments part wasn’t available at all last time I checked sorry.

In true ‘IT helpdesk’ stylee, it now seems to be working fine :)

Thanks

Hi Yigit,

I have tried your suggestions above and have gotten no further. I’ve also tried to create a ‘template’ from the page and load into a new version, but the same thing is happening on the new page.

Screengrab:

It is only happening in responsive, and only on this page.

Please can you assist asap as this issue has been dragging on since last week and I have still not managed to resolve.

Thanks,
Cara

Thanks for this Yigit – unfortunately it’s still not working on page id 1339 (page link included below). This one page doesn’t seem to respond! Can you please advise? Cheers!

Hi Rikard,

Thanks for your reply. Responses to your questions below!

!. The footer widget issue can be found on the following pages:

http://countyins.rareearthdigital.com/about-us/our-brands/
http://countyins.rareearthdigital.com/about-us/partners/
http://countyins.rareearthdigital.com/about-us/careers/

2. This code worked perfectly, thanks.

3. The video issue is appearing on iPhones (Safari), it seems to render perfectly when responsive enabled elsewhere.

4. I’ve solved issue 4, so we don’t need to worry about that one.

5. (one to add please! :)) I’m having problems with the logo overlapping the top menu items in certain screen widths when responsive. I have set the mobile menu to ‘activate for Smartphones and Tablets (browser width below 990px)’ which it does for all phones and tablets – but only when the tablets are portrait orientated. When they are landscape, and with certain smaller notebook browser widths, it’s overlapping ‘home’ still. I can’t find anywhere to adjust the maximum browser width to below the default 990px to sort this – please can you advise?

Thanks for all of your assistance!

Thanks!