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  • Hi Ismael.

    Thank you for your answer.

    Let’s hope next updates remove the issue completely

    Best regards,

    Berta

    Hi Ismael,

    Thank you for your answer and for your hard work, Let’s hope you manage to solve this problem soon.

    The site where this problem happened is using Guttemberg since wordPress 5 update. Enfold was also updated and block editor selected.

    The original page I sent you was created with the Avia editor under this conditions.

    I exported the problematic page from our production site and imported into an empty wordPress for you to try.

    My clients have been complaining about drafts and previews for some time, this post is only an example. So I wouold like to know how can I solve their problem when this issue happens next.

    Best regards,

    Berta

    Hi,

    Thank you Ismael.

    Could you let me know what you did to the page exactly, so I can reproduce it in the client’s site?

    Draft changes are now indeed visible. However, we were using the block editor (guttemberg) elsewhere in the site. So I need to go back to the block editor.

    According to your documentation, Enfold is now compatible with Gutemberg. Is it not?

    Best regards,

    Berta

    • This reply was modified 5 years, 7 months ago by octech.

    Hi,

    I think the three of us are having the same problem.

    It seems there is a real issue here that needs to be adressed. People cannot use drafts in updated wordPress instals and this a big inconvenience for users

    Could you have a look at it?

    Best regards,

    Berta

    Hi,

    If I create a new page; the classic editor opens. Please, feel free to try it yourself. This site is a test site.
    I published the page in another test site and then the problem disappeared and the final version of the draft was published.

    It is the preview what does not work properly. It happened before, even if I did not contacted you. This is becoming a problem because happens too often and my client relies on drafts for their daily work

    I have gone back to the block editor because we are using Gutemberg in other parts of the site.

    Best regards,

    Berta

    Hello again,

    I forgot to thank you for your answer before, I do it now.

    I have prepared an user for you to check my test site.

    I had enfold configurated to use the block editor but changed to the classic editor to try if that solve my problem.

    See attached credentials

    Best regards

    Hi Victoria

    I am indeed using the Advanced Layout Builder. I do not know why Blocks related errors appear at my site

    I have taken a brand new wordpress instance, installed there enfold and imported the post using the xml wordpress export / import and I have exactly the same problem.

    I have seen people having a similar problem

Viewing 7 posts - 1 through 7 (of 7 total)