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Hello Ismael,
I’ve tried it, unfortunately it doesn’t work with V3 either. Even if the plugins are disabled. The contact form loads indefinitely when you click send and never sends the information.I created a clone called “Staging for Krisie” with the “WPStaging” plugin, which you are welcome to use.
Best regards,
NoelHello Ismael,
you are right, if i remove the code from usercentrics it works. How can I solve the problem? I need the coockie query(usercentrics) urgently.Best regards,
NoelHello,
thank you for your help. I have now gradually reactivated all plugins and also reactivated the usercentrics query and it works. I don’t know what could have caused it, do you have an idea what the problem was?I’m glad it works! :)
Best regards,
NoelHello,
You can try it, but I don’t think that will help that much, I’ve already tried it. But it would be good if you didn’t disable Yoast SEO, Back WP Up And Really Simple SSL.I have already considered whether it might be due to the child theme.
Best regards,
NoelHallo Guenni007,
ja, es ist tatsächlich alles identisch. Ich habe noch mal alles geprüft. Beide Codes sind identisch und wurden an derselben Stelle der jeweiligen Website eingefügt. Die Plugins, die PHP Version sowie der Hoster sind ebenfalls gleich.Hi Guenni007,
the funny thing is that the plugins are identical on both websites and were set up identically, but it only works on one. I would therefore rule out that it is due to the plugins. And if I’ve removed the cookie query and all associated settings from the website, but it still doesn’t work, it can’t be due to Usercentrics either.Best regards,
NoelHi Ismael,
unfortunately, that was the wrong website you edited. On the website http://www.sgl-concept.de it worked from the beginning, the problems are on the website of http://www.spreewald-luftaufnahme.deBest regards,
NoelHello,
Yes, I did that. I even took other devices to check it. But it didn’t work for anyone. The code was stored in the child theme. I also don’t know why I can’t retrieve the script of the individual page anymore, it’s been the case for quite a while that when I want to switch from the frontend editor, the code is just empty.Best regards,
NoelHi, I mean that I removed the entire coockie script from the page and didn’t load it even then. So UC was thus completely removed for a short time and yet the video could not be played.
Best regards,
NoelHello Ismael,
i just removed the whole cookie query from the code. theoretically the video should then work, but it didn’t. Then the problem can’t really be with usercentrics, can it?
I also tested the cookie query on the website where it works and all the settings are the same.Best regards,
NoelHello,
no, I don’t have a plugin, I have inserted a code into the child theme. The code was generated by E-Recht (see other support topic).Best regards,
NoelHello,
Can you play the video on the page: https://www.spreewald-luftaufnahmen.de/drohnen-aufnahmen-firma/ if you accept the coockies ?Best regards,
NoelHello,
this popup window of UC is unfortunately not displayed with me. I’ve already tried it on three computers but it’s not visibleBest regards,
NoelHello Rikard,
Unfortunately it did not work. The child theme could be successfully activated and the style was also imported. Then I put the code in the functions.php. added that didn’t work.Thanks
Hello,
But the problem is, as soon as I activate the child theme, all design changes will be deleted from the normal theme. So the website is empty.Thanks.
Hello,
the Problem is solved and ist works with the help of the Developer of the Plugin.You can close the question, thanks!
Okay, thanks for the help. should i contact the creator of the script or the creator of the plugin with the calendar?
I have the script from my privacy generator – for which I also pay money. The site is called: eRecht24
Best regards!
Hello, unfortunately it still doesn’t work for me. The strange thing is that if you edit the page via the frontend editor, the table is automatically removed. But then everything else works, but as soon as you edit the page via the standard editor, all this is no longer possible.
Best regards!
Now I have another problem since the update. The symbol boxes have changed. Before the update, this was a little ahead of the others in the middle (highlight) and the others a little further behind the one in the middle but now it doesn’t work anymore, despite the same setting.
