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May 4, 2019 at 5:07 pm in reply to: Layerslider not working FireFox and mobile after upgrade from 3.6.1 to 4.5.6 #1097252
Hi Again,
OK, it was an issue with the URL’s when I migrated to production site. It is fixed now and layerslider is working fine on everything. I still have issue with mobile ‘burger’ menu, but will start separate thread.
Thank you for your help!
joanne
this thread is closedMay 4, 2019 at 4:16 pm in reply to: Layerslider not working FireFox and mobile after upgrade from 3.6.1 to 4.5.6 #1097244This reply has been marked as private.May 4, 2019 at 4:12 pm in reply to: Layerslider not working FireFox and mobile after upgrade from 3.6.1 to 4.5.6 #1097243This reply has been marked as private.I had to open a new thread for this yesterday and purchased a second version of enfold just so I could get support as i was getting no response. No one has responded to my other thread (paid from my purchase yesterday) and I did provide all the login credentials. I will provide again in the Private Content section below. Also, here is the link to the other thread that has not been responded to: https://kriesi.at/support/topic/layerslider-not-working-firefox-and-mobile-after-upgrade-from-3-6-1-to-4-5-6/
Also, this is the method from the other thread mentioned above:
Hi,
I (finally) upgraded my site to 4.5.6 and now my Layerslider is not working on mobile (just shows spining wheel of doom) and also not working on Firefox.It does work perfectly on Chrome and Safari…
As this was such a big upgrade for us, I’m not sure where to start with the layerslider issue. In the Private section I have put all my login credentials so you can see if it might be something simple.Thank you
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