Forum Replies Created
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Hi uomopalese,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Marcus,
Here’s what a CDN is: https://www.cloudflare.com/learning/cdn/what-is-a-cdn/
As for the the other question, you can use Color Section for the video background, column is optional, you can directly add a Special Heading and a button.
Best regards,
NikkoHi MDM Team,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoJuly 23, 2022 at 10:43 am in reply to: Active site home page image width different from preview. #1359268Hi Mark,
Thanks for giving us admin access.
It seems the issue showing up on preview is a caching issue, even the text is wrong.
As for making sure the background image is fullwidth, I have set the Background Repeat to Stretch to Fit (in Styling > Background Image).
Please review the page.Best regards,
NikkoHi Andrea,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJuly 23, 2022 at 10:26 am in reply to: Issue with Woocommerce Cart, Product and Checkout pages on MOBILE devices #1359266Hi Ivan,
The code that sets padding to zero on mobile is coming from layout.css (which is inside a media query):
.responsive #top #main {padding-top:0 !important; margin:0;}
Best regards,
NikkoHi GB,
The link you posted seems to point to the Enfold Overview page.
As for the calendar, you can use The Events Calendar plugin, Enfold supports it so integration runs as soon as the plugin is activated. You can find the documentation for that plugin here: https://theeventscalendar.com/knowledgebase/guide/the-events-calendar/Best regards,
NikkoHi bradshawdesignco,
We’re happy that you were able to resolve the font sizes.
Just post the issue you mentioned in the new thread, don’t forget to include the URL so we can inspect it.
Thanks for using Enfold and have a great day :)Best regards,
NikkoHi Antonio,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
@media only screen and (max-width:767px) { .responsive #top #main { z-index: 1; } }
Hope this helps.
Best regards,
NikkoJuly 23, 2022 at 9:34 am in reply to: how can i not load the featured image of the post on mansonry grid #1359260Hi mediafacto,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
.page-id-3120 .av-masonry-entry .av-inner-masonry-content { text-align: center; }
Best regards,
NikkoHey Andrea,
Have you tried this plugin?
Here’s the instruction: https://www.wpbeginner.com/wp-tutorials/how-to-link-to-external-links-from-the-post-title-in-wordpress/Best regards,
NikkoHi paulozzello,
We are happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi webacom,
Thanks for giving us admin access.
We have modified the video URL in the video element (see the details in private content).
Use the format specified for other videos that has issues.Best regards,
NikkoHi nrgi,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi envisageiam,
I’m glad that Rikard could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi amanda-mdllc,
Please try to change Blog Styling value to Default (Business) in Enfold > Blog.
Let us know if this helps.Best regards,
NikkoHi Marcus,
The best way you can do this is to use CDN for your videos, the alternative would be using youtube or vimeo.
Best regards,
NikkoHey GWS,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
.html_elegant-blog #top .post-entry .post-meta-infos { float: none; }
Best regards,
NikkoHi Kris,
You’re welcome :)
Just let us know if you need further assistance.Best regards,
NikkoHi the_digital_manager,
Would you allow us to temporarily deactivate plugins as well as switch themes?
Also, please give us FTP access as well and post the credentials privately.Best regards,
NikkoHi the_digital_manager,
How much memory is set on this site? I tried to go to Tools > Site Health to check more information regarding the server however I’m just getting Error 504 Gateway Time-out or Error 500 Internal Server Error.
The issue seems to be more on the server side, can you try to temporarily switch to a default WordPress theme and see if the issue is fixed with it?Best regards,
NikkoHi PN,
Thanks for the screenshots.
Can you go to Enfold > Performance > and disable CSS File Merging And Compression and Javascript File Merging And Compression.
Let us know if this helps.Best regards,
NikkoHi Sebastien,
Try adding this CSS code in Enfold > General Styling > Quick CSS:
#top #header_main { display: none; }
If that does not help, please post the link to your site (you can also post it privately)
Best regards,
NikkoHi aboderc,
Please try to replace this code:
function avia_add_custom_social_share_link_arguments($args) { $telegram = array('telegram' => array( 'encode' => false, 'encode_urls' => false, 'profile_only' => true )); $args = array_merge($args, $telegram); return $args; } add_filter('avia_social_share_link_arguments', 'avia_add_custom_social_share_link_arguments', 10, 1);
with:
function avia_add_custom_social_share_link_arguments($args) { $medal = array('medal' => array( 'encode' => true, 'encode_urls' => true, 'pattern' => 'https://t.me/share/url?url=[permalink]&text=[title]' )); $args = array_merge($args, $medal); return $args; } add_filter('avia_social_share_link_arguments', 'avia_add_custom_social_share_link_arguments', 10, 1);
Let us know if it helps.
Best regards,
NikkoHi Kris,
There’s no function to remove it site wide though we can use custom CSS code to hide it on the whole site.
As for turning off captions for individual images there’s also no option for that as the options target all images of the masonry element, though we can also use CSS to target it individually.Mouse over the images and you should a dark box with white type. Trying to turn that function off, but keep captions below the images on.
I’m not really sure I understand what you meant with white type? is it white title? does this mean by default images have caption below it then when hovered over a mouse will have a dark background and white title?Best regards,
NikkoJuly 20, 2022 at 9:03 am in reply to: ALB for any post type (LearnDash). Spacebar doesn't work #1358863Hi adapt,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Susan,
Please follow Rikard’s suggestion and log in to our forum and post the issue.
You’re site is currently in coming soon/maintenance mode so we can’t try to check further and try to help you point out the cause of the issue.Best regards,
NikkoHi cdubose574,
Thanks for giving us admin access.
I have checked it and the widget is actually from WordPress and not from Enfold, Enfold widgets have Enfold in it’s title (like Enfold Table of Contents) so you’ll need to tweak the WordPress core to fix it.
Fortunately there’s a plugin that can help with this: Gallery Custom Links
Install and activate it then edit the gallery widget, select the image and put the URL in Link URL field and then you can also set the Link Target.
Hope this helps.Best regards,
NikkoHi AudioSuites2018,
Thanks for providing the login page for the staging site.
I tried to regenerate the styles by going to Enfold > Theme Options and clicking Save Changes and that somehow fixed the issue.
Please review your site.Best regards,
NikkoHi IotEng,
In your child theme’s style.css I could see this:
Version: 1.1
Try to change it to:
Version: 5.0.1
Hope this helps.
Best regards,
Nikko -
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