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Viewing 30 posts - 24,781 through 24,810 (of 25,536 total)
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  • in reply to: i need help with theme #711093

    Hey Meandserena,

    Here is the link to the documentation page of Enfold: http://kriesi.at/documentation/enfold/
    Child theme can be downloaded here: http://kriesi.at/documentation/enfold/downloads/
    As for the demo pages, just use the Enfold theme, then go to Enfold > Demo Import > then click on the Demo you want to import.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Change the width of a single button #711090

    Hey jaldesign,

    Sure, kindly post a link to the page mentioned and point us where the button is located and we should be able to give you the right css code that should change the width of that button specifically. :)

    Best regards,
    Nikko

    in reply to: product title in product grid #711089

    Hi,

    It should work, but since it didn’t work I would like to check the backend. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Independent Shopping Cart Icon in Header #711086

    Hi,

    Glad that you sorted it out :)

    Best regards,
    Nikko

    in reply to: Can't remove white space above banner by logo #711084

    Hey dt101,

    When you go to Enfold > Header > Menu and Logo Position is it set to Logo Left, Menu Below? if yes try to use Logo Left, Menu Right.

    Best regards,
    Nikko

    in reply to: Letter spacing for special heading #711081

    Hey naxiand,

    Try to use this code and add it to Quick CSS (located in Enfold > General Styling):

    #top.home .av-special-heading-tag {
        font-size: 30px;
    }

    This should work on all special heading tags wether you use h1-h6. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Adsense first check code oO #711080

    Hi,

    Glad we could help :)

    Best regards,
    Nikko

    in reply to: Fullwith Slider Image Resolution #711079

    Hi!

    I found out that the jetpack is causing the issue. I checked the two pages I have created and it seems to be fetching the wrong image link (refer to private content), when I added it before it was using the right image link which is sharp and not pixelated image. I tried deactivating plugins one by one (actually I only deactivated 3, shortpixel, wp rocket and jetpack), and found out that jetpack is causing it, It is still disabled and I have re-enabled shortpixel and wp-rocket. Let us know if the images quality is better on your end also.

    Best regards,
    Nikko

    in reply to: Enfold Youtube Preview Image #711077

    Hi,

    Yes, what I want you to add to the text block is not the youtube link but the embed code, when you open the youtube video, there’s a Share link at the bottom you just click it and then there’s the Embed tab, it should give you an embed code which should look like this:

    <iframe width="560" height="315" src="https://www.youtube.com/embed/4xgx4k83zzc" frameborder="0" allowfullscreen></iframe>

    Best regards,
    Nikko

    in reply to: Header not working #711074

    Hi,

    I checked your site and it’s weird that the header disappears even the settings seems correct. I found out you are still using Enfold version 3.4.7. Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Nikko

    in reply to: CONTROL COLOR SECTION #711067

    Hi!

    Yes, we would still help you on that :) sorry we just had a lot of queries and it takes some time answering questions or trying to give solutions.
    I replaced the code I gave (since you didn’t use the Custom Height in Pixel in the Color Section settings), this code works even if you use the default settings on Color Section:

    .custom-color-section {
        display: flex;
        align-items: center;
        height: 150px;
        max-height: 150px;
    }

    Check the link in the “private content”. I also edited the page and removed altura in Section ID, id should only be used once per page so instead of using #altura, I just added this class custom-color-section on other sections and the css worked well on those sections. If you need to use it other pages, just add custom-color-section in Custom Css Class. Hope this helps and thanks for your patience :)

    Best regards,
    Nikko

    in reply to: sidebar logo icons #711061

    Hi,

    Try adding this code in Quick CSS:

    .sidebar_left .inner_sidebar {
        margin-right: 0;
    }
    
    #menu-sidebar-underholdning li a {
        border: 1px solid #e1e1e1;
        border-right: 0;
        border-left: 0;
        margin: 0 0 -1px;
        padding: 12px 16px !important;
        text-align: left;
    }
    
    #menu-sidebar-underholdning li:first-child a {
        border-top: 0;
    }

    Let us know if it’s good or still need any modification. :)

    Best regards,
    Nikko

    in reply to: Enfold – PHP 7 – White Page on Strato Hosting #711058

    Hey Maaster,

    Try to check out this thread, I think your problem is similar: https://kriesi.at/support/topic/php7-0-compatibility/

    Best regards,
    Nikko

    in reply to: Scripts not loading correctly #711055

    Hi,

    I checked your site and it seems everything is working properly now. Is it already fixed?

    Best regards,
    Nikko

    Hey Ayumi,

    Can you remove the code and please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Not receiving emails #711051

    Hey Mel,

    Is there anything that’s changed or added before it stopped working? the login details you gave doesn’t seem to work. Can you also post the link to your contact form? I tried checking the contact page but it doesn’t have any.

    Best regards,
    Nikko

    in reply to: Using a font icon in templates #711048

    Hi,


    @Michael
    :

    It’s the animation:

    
    @keyframes pound {
    	from, to { transform: none; }
    	50% { transform: scale(1.4); }
    }
    
    .heart::before {
        animation: pound .7s infinite alternate;
    }


    @Guenni007
    : thanks for helping out :)

    Best regards,
    Nikko

    Hey mchbeck,

    Can you try to re-update the theme? this might fix the issue, if not please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Maps & Products with table. #711041

    Hey mrpacogp,

    I don’t think we could help you with that, but try to check plugins for Image Map or Image Mapping, you might try the plugins here: https://wordpress.org/plugins/tags/image-map
    Hope this could help you in what you are trying to achieve.

    Best regards,
    Nikko

    in reply to: Woocommerce Sale prices displaying wrong #711040

    Hey offthehook33,

    Can you tell us the difference between the link in the Correct Display and Wrong Display? it seems both of them have the same Regular Price $90.00 and Sale Price of $69.95. I even choose Color and Size but still they both display same price.

    Best regards,
    Nikko

    in reply to: Custom CSS field for elements #711039

    Hey!

    At the bottom of functions.php of the Enfold theme you should see this:

    /*
     * add option to edit elements via css class
     */
    // add_theme_support('avia_template_builder_custom_css');

    You just need to remove // for it work. I’d like to enable it but since you mentioned that it breaks the site I didn’t continue, would you give us a temporary ftp access, so if incase it breaks we can just comment it again and try something out (using WP theme editor is a bit risky since if it breaks the site we wouldn’t be able to access anymore).

    Regarding the use of child theme, if you would like to retain the settings of the parent you just need to go to Enfold Child > Import/Export and click on Import Parent Theme Settings, for more information on how to use the child theme check this thread: http://kriesi.at/documentation/enfold/using-a-child-theme/

    Cheers!
    Nikko

    in reply to: Change body background image for specific pages #711035

    Hi,

    Yes, try to use the add this code to Quick CSS (located in Enfold > General Styling):

    html.html_boxed.html_entry_id_724 {
        background: url("NEW_IMAGE_HERE") top center  no-repeat scroll;
    }

    Just replace NEW_IMAGE_HERE with the image you want to replace. If you want to apply it on other pages, you can copy the code and paste it, just replace 724 with the id of the page (for more information on how to find the page id: https://www.ostraining.com/blog/wordpress/how-to-find-the-page-id-in-wordpress/ ) and also replace it with new background. Hope this helps :)

    Best regards,
    Nikko

    Hi,

    We are very sorry for that. If it breaks other pages we can limit the code to be used only by that page alone or several pages but it will be a bit hassle on your side also. We are sure that lot of issue and bugs will be fixed in the future versions of Enfold, we thank you for using Enfold.

    Best regards,
    Nikko

    Hi,

    The stick header issue is caused by the code in Google Analytics Tracking Code (located in Enfold > Google Services), try removing the code and the issue should be fixed.

    I have noticed this on Quick CSS:

    h2.av-special-heading-tag {
       font-family: 'Lato', 'Helvetica Neue', Helvetica, Arial, sans-serif;
       font-weight: bold!important;
       text-transform: uppercase;
    }

    I changed it to:

    h2.av-special-heading-tag {
       font-family: "Lato", "Helvetica Neue", Helvetica, Arial, sans-serif;
       font-weight: bold!important;
       text-transform: uppercase;
    }

    I just happened to check it just mentioned it here :) I think that code should work now on Special Headings. Regarding the Social Icons, is it the one on the footer? The problem is caused by this css code in Quick CSS (I just commented it out, you can still find it in Quick CSS):

    [data-av_icon]:before {
        margin-right: 15px;
    }

    Also the bottom padding of the footer seems to be a bit too long 315px from this code:

    #socket .container {
        padding-top: 15px;
        padding-bottom: 315px;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Mobile Menu Styling #711029

    Hey specialeyes,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Nikko

    in reply to: Change caption style for easy slider #711028

    Hey argusnet,

    Try adding this code in Quick CSS (located in Enfold > General Styling), it should look the same except there’s no triangle:

    #top .avia-slideshow-inner .avia-caption {
        background: #333;
        border-radius: 0;
        height: 60px;
        width: 100%;
        left: 0;
        bottom: auto;
        top: 100%;
    }
    
    #top .avia-slideshow-inner .avia-caption p {
        background: transparent;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: WooCommerce Update Cart Button Unresponsive #711026

    Hey Neil,

    Can you post a link to your shop page? so we can inspect it further.

    Best regards,
    Nikko

    in reply to: Word Wrap on Layersldier #711024

    Hi,

    Yes that makes sense however, word-break doesn’t seem to work when I tried, I think the workaround for it is what you suggested to use
    , then hide it on desktop and show it mobile by adding this in Quick CSS:

    #top #wrap_all .ls-wp-container .ls-slide br {
      display: none;
    }
    
    @media only screen and (max-width:767px) {
      #top #wrap_all .ls-wp-container .ls-slide br {
        display: block;
      }
    }

    Let us know if the it works.

    Best regards,
    Nikko

    in reply to: Animation's issues #711017

    Hi!

    The weird behavior is most likely caused by caching plugins, try deactivating and deleting WP Super Cache, you need to do the steps in this post: https://wordpress.org/plugins/wp-super-cache/other_notes/

    Cheers!
    Nikko

    in reply to: Portfolio Pages are not being responsive to mobile #711016

    Hi,

    Can you post a link to pages that has those issues and since the code I gave didn’t work as you said can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    The code I gave should work on 5 columns that are next to each other on mobile, probably it is cached or there’s a plugin conflicting that’s why the frontend doesn’t reflect that code.

    Best regards,
    Nikko

Viewing 30 posts - 24,781 through 24,810 (of 25,536 total)