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Viewing 30 posts - 24,661 through 24,690 (of 25,536 total)
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  • in reply to: URGENT SITE DOWN #712469

    Hi!

    Your site should be good now. I have disabled all plugins, deleted cache, this mostly fixed the problem, I also added the default theme twenty-sixteen to figure out if this issue is caused by Enfold but same errors appear when using the default theme, I re-installed wordpress from the dashboard, all problems were gone, I also removed this code from functions.php
    add_theme_support('avia_no_session_support');
    And everything seems good. Let us know if this is good on your end also :)

    Cheers!
    Nikko

    in reply to: Big spacing between left menu and main content #712456

    Hey!

    Glad we could help. Just let us know if you need anything related to the topic :)

    Regards,
    Nikko

    in reply to: change position of button or icon in color section #712455

    Hey richardbeatty!

    I’m not sure what you meant by vertical? is it rotating it 90 degrees? to have buttons in vertical mode. For example you add an ID to the color section: custom-section, the button code would be like this (in Quick CSS):

    #custom-section .avia-button {
        -moz-transform: rotate(-90deg);
        -ms-transform: rotate(-90deg);
        -o-transform: rotate(-90deg);
        -webkit-transform: rotate(-90deg);
    }

    and icon code is like this:

    #custom-section .iconbox_icon {
        -moz-transform: rotate(-90deg);
        -ms-transform: rotate(-90deg);
        -o-transform: rotate(-90deg);
        -webkit-transform: rotate(-90deg);
    }

    Hope this helps.

    Regards,
    Nikko

    in reply to: Big spacing between left menu and main content #712450

    Hey!

    Glad that you fixed it. My suggestion would be using percentages in sidebar’s width since main content is also using percentage for it’s width which is 73%.

    Best regards,
    Nikko

    in reply to: Font sizes not working anymore #712445

    Hey Maja!

    Can you tell us what font sizes are not working? we would appreciate if you could point it to us and probably give a screenshot. I checked your site and it fetches the css properly, can you give us temporary admin access? so we can check the backend. Please place the login details in the “private content” section when you reply so only moderators can see.

    Cheers!
    Nikko

    in reply to: Hover color of iconbox #712433

    Hi Gerke,

    Glad we could help :)

    Cheers!
    Nikko

    in reply to: URGENT SITE DOWN #712432

    Hey!

    Thanks for the information, I have deleted the cache from ftp, the site is showing up now though there are still some errors, Can we request temporary admin access? also permission to deactivate any/all plugins or switch theme to default if needed.

    UPDATE: errors are gone on the frontend by adding this in functions.php:
    add_theme_support('avia_no_session_support');
    Though errors are still appearing on the backend

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: Centering Icon On Custom Separator On Mobile Devices #712396

    Hi Jon!

    Can you post a link to the page shown in the screenshot? you can post it in the “private content” section so only moderators can see.

    Cheers!
    Nikko

    in reply to: Change Logo Text to different color in shrinking header #712393

    Hi pbspence!

    Try to add this code in Quick CSS:

    .header-scrolled .logo .subtext {
        color: #000 !important;
    }

    Hope this helps :)

    Regards,
    Nikko

    in reply to: Hover color of iconbox #712390

    Hey C2S16!

    Try to add !important, your code should look like this:

    .iconbox_top .iconbox_icon:hover {
        background-color: #0d2555 !important;
    }

    Let us know if it works :)

    Regards,
    Nikko

    in reply to: URGENT SITE DOWN #712388

    Hi!

    Where did you add this code:
    add_theme_support('avia_no_session_support');
    I checked on functions.php on both enfold and enfold-child theme but I couldn’t find it.

    Regards,
    Nikko

    in reply to: Need help removing the white space above my banner #712384

    Hi!

    I added this code in your Quick CSS to match the menu background color:

    #header_main {
        background: #2c353d;
    }

    Hope this helps.

    Regards,
    Nikko

    Hey Erkan,

    Thanks for providing the login details, This should be fixed, I found out that in the Easy Slider at the bottom, the Video Aspect Ratio had wrong value added, the youtube video link was pasted in there, I fixed it by using this value 4:3. Let us know if it’s good on your end also. I apologize for the delay, thanks for your patience :)

    Cheers!
    Nikko

    in reply to: Need help removing the white space above my banner #712367

    Hey!

    I have adjusted the code, I commented out this code:

    #top #header_main > .container {
        height: auto !important;
    }

    And have added this code:

    #header .logo img {
        margin-top: 7px;
        max-height: 56px !important;
        width: auto;
    }

    The whitespace on the header will show up again when doing this because the logo occupies the top space. Let us know if you need the whitespace on the header to be reduced (which also results to reducing logo height and width), or you want to change the background color of the header.

    Regards,
    Nikko

    in reply to: Events Countdown plugin not showing #712363

    Hey!

    There’s no way to do that automatically but what I suggest is if it expires (you just need to hide the section where the counter resides), you’ll add this code in Quick CSS (located in Enfold > General Styling):

    .home #after_section_1 {
        display: none;
    }

    But when it needs to appear again in the frontend (just by setting the date to future date), just remove the code.

    Best regards,
    Nikko

    in reply to: Problem with displaying Vimeo video #712360

    Hi Jangdom,

    I also could not figure out why it’s happening on your even I spent much time checking out, is the video set to private? I made a workaround it, I used a text block and then I pasted this code:

    <div class="avia-video avia-video-16-9 ">
    <div class="avia-iframe-wrap"><iframe src="https://player.vimeo.com/video/191079416" width="1280" height="720" frameborder="0" allowfullscreen="allowfullscreen"></iframe></div>
    </div>

    I used the embed code instead of a link.

    Regards,
    Nikko

    in reply to: Burger menu on mobile with Logo center menu below setting #712355

    Hey!

    Yes, I imported lifestyle blog to have same environment as you do. Please add this to Quick CSS to fix the issue on hover:

    #advanced_menu_toggle:hover {
        background: transparent !important;
    }
    
    @media only screen and (max-width:767px) {
      span.av-hamburger-box {
        color: transparent !important;
        position: relative;
        display: flex;
        align-items: center;
      }
    }

    As for the menu itself how it shows/behaves on mobile, I’m afraid it will still be the same and not the same as what the new burger menu offers. Please feel free to request – or vote if already requested – such feature on Enfold feature request form since that customization would require much time.

    Best regards,
    Nikko

    in reply to: Media library issue on Vendor's user – part II #712351

    Hey Elsa!

    Thanks for contacting us. :)

    Sorry I missed this thread. I reviewed the thread before and checked the media library filter boxes in Set Featured Image but all seems good on my end. Can you post a screenshot? also I just want to know what browser you are using so I can use the same also when checking.

    Regards,
    Nikko

    in reply to: PHP shortcode #712349

    Hi,

    You should add it it footer.php (in the theme file), but I suggest you use a child theme (check this thread on using Enfold’s Child theme: http://kriesi.at/documentation/enfold/using-a-child-theme/ ). Can you post a screenshot where you want it to be placed so we can know where you should place the shortcode in footer.php.

    Best regards,
    Nikko

    in reply to: Incorrect date stamp on serp result #712346

    Hey Mark,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Reduce space between elements on home page #712344

    Hey jmbernstein!

    Try to add this code in Quick CSS, located in Enfold > General Styling:

    .home #after_layer_slider_1 .av-content-full {
        padding-top: 30px;
    }
    
    .home #after_layer_slider_1 .av_promobox {
        margin-bottom: 30px;
    }

    The first code block is for the spacing between slider and promobox, 2nd block is for promobox and cellboxes, please adjust the values as you see fit. Hope this helps.

    Cheers!
    Nikko

    in reply to: Sticky CTA button to on click open contact form #712341

    Hi clairemartindigital!

    That feature is not available in Enfold, however you can refer to Ismael’s code in this thread for the popup: https://kriesi.at/support/topic/contact-form-in-pop-up-prettyphoto-issue/#post-304173

    As for the sticky cta button, you will need to use a child theme http://kriesi.at/documentation/enfold/using-a-child-theme/ copy some theme files like header.php add some custom html codes and add some css in Quick CSS to make it sticky. Hope this helps.

    Best regards,
    Nikko

    in reply to: Events Countdown plugin not showing #712340

    Hi shalenie!

    Yes, the event countdown won’t be visible when it expires, however it doesn’t get removed. I suggest once it expires you remove the Animated Counter.

    Cheers!
    Nikko

    in reply to: Responsive background images #712328

    Hey!

    Try to replace this code I gave you:

    @media only screen and (max-width:767px) {
      #top #hello .av_one_half {
        display: flex;
        width: 100%;
      }
    }

    And replace it with:

    @media only screen and (max-width:1024px) and (min-width:768px) {
      #top #hello .av_one_half {
        display: flex;
        width: 100%;
        padding: 50px 100px 20px !important;
      }
    
      #top #hello .av_one_half.avia-builder-el-last {
        padding-bottom: 50px !important;
      }
    }

    As for word breaks please replace this:

    @media only screen and (max-width:767px) {
      * {
        word-break: break-all;
      }
    }

    To:

    @media only screen and (max-width:767px) {
      * {
        word-break: break-word;
      }
    }

    This should break per word, however what I saw in your site was a long text that was overlapping, the workaround we can do with it is adjust font size.

    Regards,
    Nikko

    in reply to: Main Menu Navigation and Subnav #712327

    Hey!

    Glad we could help :)

    Best regards,
    Nikko

    in reply to: Change the width of the text colum at Elegant Blog Styling #712316

    Hey andyqueanda!

    Tried to check your site but I get this error:

    This site can’t be reached
    http://www.revistatransas.com took too long to respond.

    Other sites load properly, can you try to post a screenshot instead, you can upload it in imgur.com or dropbox and paste the link here.

    Regards,
    Nikko

    in reply to: Enfold One page Portfolio #712314

    Hi jsheetz15!

    The login details doesn’t work, please check. I’m not sure if I understood properly what you want to achieve, but do you want one of your portfolio item to link to another information page? if it is, please try to use masonry gallery instead, it gives an option to link images in another page.

    Best regards,
    Nikko

    in reply to: Contact form resets to default formatting #712312

    Hey!

    Glad that this is fixed :)

    Regards,
    Nikko

    in reply to: Theme Update Hangs #712311

    Hey!

    Try to use this db optiming plugin: https://wordpress.org/plugins/wp-sweep/ you can find instructions on how to use it here: http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

    If this still is not working can you try to ask your host to increase max_allowed_packet. Hope this helps.

    Best regards,
    Nikko

    Hi!

    It’s inline with product title, if we check the product title using google web inspector, for example the first product should look like this:
    <h3 style="color: #eb5228 !important;font-size: 23px !important;font-weight: bold !important;">Die-Cut Clear Sticker</h3>

    Best regards,
    Nikko

Viewing 30 posts - 24,661 through 24,690 (of 25,536 total)