Forum Replies Created

Viewing 30 posts - 24,361 through 24,390 (of 25,536 total)
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  • in reply to: revolution slider White gap problem #717327

    Hi!

    Can you give us temporary admin access? so we can check the backend, and inspect why the code doesn’t reflect the frontend. Please put the details in the “private content” section when you reply so only moderators can view it.

    Cheers!
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: Image portfolio don't show #717326

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Problem inserting image #717325

    Hi,

    Glad that you fixed it :)

    Best regards,
    Nikko

    in reply to: 2nd row sub menu / background clr / positioning #717324

    Hi,

    Try adding this css code:

    #top .av-submenu-container {
        height: auto !important;
    }

    Let us know if it helps.

    Best regards,
    Nikko

    in reply to: Animated Countdown won't display #717322

    Hi,

    Sorry for the late response, had checked this yesterday but couldn’t find the issue, I just found out that the issue was the date which is:

    7/22/17

    which the animated counter couldn’t process, if you select on the calendar it would change the date into:

    07 / 22 / 2017

    Let us know if it’s all good :)

    Best regards,
    Nikko

    in reply to: change portfolio-item into productsin the URL #717321

    Hi,

    You can change it by going to Settings > Permalink > at the bottom Portfolio Items Base change portfolio-item and it should reflect in the url :)

    Best regards,
    Nikko

    in reply to: Enfold Youtube Preview Image #717318

    Hi,

    Glad that the issue is resolved on your end :)

    Best regards,
    Nikko

    in reply to: Section ID in full width Easy Slider #717317

    Hey graphicsplus,

    If you are using Easy Slider you can place it in a Color Section, however since you are using Fullwidth Easy Slider, you can’t put it in a color section but it already has an id which is auto-generated and has this pattern full_slider_x, the first one should be full_slider_1. If it’s not working, can you post a link to the page mentioned? so we can give you the id of the slider, just place it in “private content” if you want it to be viewed only by moderators.

    Best regards,
    Nikko

    in reply to: Layer Slider #717316

    Hey bournemouthgas,

    You can change it when you go to LayerSlider WP > All Sliders > click Enfold – Most Beautiful Theme Ever, you should see Click to Set button (below Slide Options), just set the image and it should change the background image. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Search Does not Work #717313

    Hi,

    Thank you very much. Have a great weekend :)

    Best regards,
    Nikko

    in reply to: mobile menu toggle #717312

    Hey jimbeamkentucky,

    1. Is it the background or the font color?
    2. Can you show a screenshot on this?

    Please post a link to your site? so we can inspect it further.

    Best regards,
    Nikko

    in reply to: enforce to show breadcrub and title on mobile #717309

    Hey Maris80,

    Yes, it’s possible, is it show page title and breadcrumbs if screen width is greater than 989px? or less than?

    Best regards,
    Nikko

    in reply to: Align Fulldwidth button on Grid Row? #717308

    Hey brettb112,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.

    Best regards,
    Nikko

    in reply to: Portfolio Excerpt not visable #717306

    Hi,

    Glad we could help :)

    Best regards,
    Nikko

    in reply to: revolution slider White gap problem #717305

    Hey tiomkin,

    Try adding this code in Quick CSS:

    #top.page-id-1837 #main .container_wrap_first .content {
        padding-top: 0 !important;
    }

    Let us know if it works :)

    Best regards,
    Nikko

    in reply to: Search Does not Work #717301

    Hi,

    Yes, the plugin was needed to be installed, I’m a bit familiar with that plugin and knew that it has less weight on category and tags, so I added some weight to it, then included search for products and portfolio since the default is only post and pages, and included categories and tags for both products and portfolio.

    Glad we could help :) We really appreciate it if you rate our theme on themeforest. Thank you for using Enfold :)

    Best regards,
    Nikko

    in reply to: Toogles & Accordions do not open smooth #717298

    Hey Christian,

    Try to check the solution in this thread: https://kriesi.at/support/topic/accordion-opening-closing-animation-effect/

    Best regards,
    Nikko

    in reply to: Search Does not Work #717297

    Hey!

    Sorry for the delayed response. I have installed and activated Relevanssi plugin and I have adjusted the settings, it worked fine when I tested it. Let us know if it’s good on your end :)

    Regards,
    Nikko

    Hi,

    I tried checking on your the link you have given but it only returns:

    This site can’t be reached

    As for How can I reduce this so he only shows 1 article at the same time and then scrolls to the next one, it’s not possible just by using css to show 1 article at a time (well it’s possible but the 2 others will be hidden), what I suggest as a solution is to create 2 post sliders, 1 for desktop and tablet (3 columns) and 1 for mobile (1 column), for this to be possible you need to create another post slider for mobile (same setup only 1 column) then enable Custom Css Class ( instructions here: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ ) then for the 3 column post slider add this class show-desktop and this class show-mobile on 1 column post slider. Finally add this code to Quick CSS:

    .show-mobile {
      display: none !important;
    }
    
    @media only screen and (max-width:767px) {
      .show-mobile {
        display: block !important;
      }
    
      .show-desktop {
        display: none !important;
      }
    }

    Let us know if it works, if it doesn’t we would like to request for a temporary admin access so we can check the backend.

    Best regards,
    Nikko

    in reply to: Foodpress compatibility #717292

    Hey Sadegh,

    I haven’t tried that plugin before and just knew it today, seems like it’s not compatible based on this thread: https://kriesi.at/support/topic/enfold-blocking-add-to-cart-function-on-foodpress-plugin/

    Best regards,
    Nikko

    Hi,

    Glad to you sorted this out :)

    Best regards,
    Nikko

    in reply to: All text are not visible when I connect the Jetpack Plugin #717289

    Hi,

    The login you have given doesn’t work, please check. when you enable jetpack, I’m sure you have some features activated like photon, notifications, etc, can you try to disable them one by one to find out which of it causes the issue.

    Best regards,
    Nikko

    in reply to: WAIT PAGE WITH COLOR SECTION #717288

    Hi,

    Try adding this code to Quick CSS:

    @media only screen and (max-width:767px) {
      .responsive #top #main .avia-bg-style-fixed {
        background-size: 100% auto !important;
      }
    }

    Let us know if it helps.

    Best regards,
    Nikko

    in reply to: Full width submenu as new menu location (lost breadcrumbs) #717285

    Hey jimmymoto,

    Can you post a link to the thread you are referring? and also please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    in reply to: Move date and author meta to under title #717283

    Hi,

    Seems like you want to do something like in this thread: https://kriesi.at/support/topic/move-meta-data-above-post-contact/#post-706053
    Try to add this code to functions.php:

    function move_postmeta(){
    ?>
    <script>
    jQuery(window).load(function(){
    jQuery( ".page .template-blog header.entry-content-header, .single-post .template-blog header.entry-content-header" ).each(function() {
    jQuery( this ).find( ".post-meta-infos" ).insertBefore( jQuery(this).find('.big-preview') );
    });
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'move_postmeta');

    And add this code to Quick CSS (located in Enfold > General Styling):

    .html_elegant-blog #top .post-entry .post-meta-infos {
        float: none;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Featured Image Not Displaying on Mobile #717276

    Hi,

    Try adding this code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      .responsive .template-blog .blog-meta {
        display: block !important;
        float: none;
        margin-right: 0;
        position: static;
      }
    
      .responsive .template-blog .blog-meta .small-preview {
        width: 100% !important;
        height: auto !important;
        margin-bottom: 20px;
      }
    
      .responsive .template-blog .blog-meta .small-preview img {
        width: 100%;
      }
    
      .responsive .content .entry-content-wrapper {
        display: block;
        float: none;
        width: 100%;
      }
    }
    

    Let us know if it works :)

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: Fullwidth Slider #717273

    Hey LHSpin,

    We are very sorry for that. Can you post a link to your original thread that was closed? also can we ask for temporary admin access and link to the page mentioned so we can inspect it further.

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: Show private post to user role #717272

    Hey kilimats,

    I think what you need is beyond the scope of our support, try checking out membership plugins which I think is what you need since membership plugins allows you to restrict/permit access to a certain users/group depending on how you customize it. Hope you find the tip helpful :)

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: Change 10 besides 5 number of pages shown in pagination links #717270

    Hi,

    I think it’s working since the default number of pages is changed to already up to 12 on the link you given, if you want to change number of items per page, go to Settings > Reading > and change Blog pages show at most from 10 to any number that you want. Hope this helps. :)

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
    in reply to: E Mail Issues #717267

    Hi,

    The login details doesn’t work, please check. For the meantime can you use contact form 7 while we are still trying to fix the issue? you might be experiencing same as this https://kriesi.at/support/topic/contact-form-is-not-sending-emails/

    Let us know if using contact form 7 works for you, also allow us to have permission to deactivate any/all plugins necessary so we can isolate the issue.

    Best regards,
    Nikko

    • This reply was modified 8 years, 1 month ago by Nikko.
Viewing 30 posts - 24,361 through 24,390 (of 25,536 total)