Hi ceccleston1,

We’re glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi braddoyle,

Thanks for giving us admin access (FTP does not work, but I don’t think it’s needed now).
I have checked the child theme and it seems you have header.php however I don’t find any tweaks on it, so you can safely delete it and that should fix the problem.
As for the gap (I could not find the full-width easy, I only see layersliders) try to clear the cache or temporarily deactivate it, also try to temporarily disable CSS File Merging And Compression in Enfold > Performance and see if it helps.

Best regards,
Nikko

Hi colorlike,

We’re glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi reidmccallhhi,

Can you give us a link? so we can try to inspect if there are js errors.
You can post the link privately.

Best regards,
Nikko

Hi colorlike,

I see, please add this CSS code:

#top.page-id-734 .av-l4g77ttp-5664c9cf5a7fc69250379a2190c62538 .avia_textblock, 
#top.page-id-734 .av-l7ob3f14-73e6ca3d72bdb673035849e1418dbe82 .avia_textblock {
    display: flex;
    align-items: center;
    justify-content: center;
}

#top.page-id-734 .av-l4g77ttp-5664c9cf5a7fc69250379a2190c62538 .avia_textblock > *, 
#top.page-id-734 .av-l7ob3f14-73e6ca3d72bdb673035849e1418dbe82 .avia_textblock > * {
    margin-top: 20px;
}

Best regards,
Nikko

Hi rhae,

We’re happy to hear that :)
Thanks for using Enfold and have a great day!

@Guenni007 thanks for helping out :)

Best regards,
Nikko

Hi Rodolfo,

Thanks, can you give us temporary admin access? so we can check the backend.
Just post the credentials in private content.

Best regards,
Nikko

Hi Rodolfo Gonzalez,

The information you posted isn’t registered in the database.
Please try to register again: https://kriesi.at/support/register/

Best regards,
Nikko

Hi Guido,

Did you copy the code in your email?
Please try to copy the code from the forum directly instead from email.
Or you can try to replace all the single quotes and double quotes as they are most likely the cause of the error.

Best regards,
Nikko

Hi Asterios,

Thanks for giving us admin access.
I can’t seem to figure out what’s causing the issue but it seems more complex than what it seems.
Can you create a staging site? so we can try to troubleshoot it separately from your live site, also so we can try to deactivate caching/optimization plugins as well as other plugins and try to isolate issues.

Best regards,
Nikko

Hi Guido,

You can remove:

?>

and replace it with the code Rikard gave :)
No need to add the ?> at the end.

Best regards,
Nikko

Hi John,

Thanks for giving us admin access.
I have added a Color Section and moved all those text inside it, then I have set the Color Section’s Section Padding to No Padding and added a 40px bottom margin.
Please review your site.

Best regards,
Nikko

Hi servicetrade,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Arantza,

I’m glad that Ismael could help you :)
Let us know if you need further assistance.

Best regards,
Nikko

Hi asociacionespanolaaustria,

You’re welcome, I hope it helps :)

Best regards,
Nikko