Hi,

Can you try to deactivate all plugins except woocommerce? it might be caused by some plugin conflict. If that fixes the issue, try to activate the plugins one by one to determine which plugin causes the issue, if it doesn’t help, can you give us temporary admin access and permission to deactivate plugins?

Best regards,
Nikko

Hi John,

Glad to hear that! Thanks for using Enfold :)

Best regards,
Nikko

Hi,

Enfold only uses hooks to modify woocommerce layout, you can check it in enfold/config-woocommerce/config.php, if you don’t want to use hooks you use the method specified here: https://docs.woocommerce.com/document/template-structure/

Best regards,
Nikko

Hey Ayumi,

I tried checking out the files via ftp but I am getting this error:

Response:	550 PWD: Permission denied
Error:	Failed to retrieve directory listing

Best regards,
Nikko

Hi,

Glad that you found out the missing {}. Is it working fine now?

Best regards,
Nikko

Hey troupdim,

In the WordPress Dashboard, try going to Enfold > Header > Header Layout (tab) > Header Title and Breadcrumbs and set this to Display only breadcrumbs. Hope this helps :)

Best regards,
Nikko

Hi,

Justify Text in Content Editor doesn’t really show up in WordPress, you can try to use a default WordPress theme such as twentyseventeen and notice that it’s not available, if you want to justify a content, select the whole content and press shift + alt + j, if you want to have that button, please check this post: http://www.wpbeginner.com/plugins/how-to-add-underline-and-justify-text-buttons-in-wordpress/
Hope this helps :)

Best regards,
Nikko

Hey steviger,

1.) Yes, you can copy single.php to your child theme and you don’t need to add anything in functions.php to make it work. This is how wordpress uses templates for single post page, it looks for single.php in the child theme, if it can’t find any, it will check the parent theme for it, so since single.php of the child theme is prioritized it will be used instead of the one in the parent theme.

2.) I tried to check the link of the site that shows the 3 columns however I am getting this (I just replaced the url):

This site can’t be reached
www.domain.com’s server DNS address could not be found.

Can you try to give us a screenshot instead? you can upload the screenshot to imgur.com and post the link here. :)

Best regards,
Nikko

Hi,

Thanks for providing the ftp access, I have checked it and it seems it’s done already, it was just cached that’s why it doesn’t change the behavior, I have cleared the cache in WP Rocket and it’s working, also since I’ve seen you are already using child theme and any changes done to the parent theme will be gone after an update, I have created a js folder in your child theme, copied shortcodes.js from parent theme to the child theme and then added this code in functions.php so it uses shortcodes.js in the child theme:

// Replace shortcodes.js
function change_shortcodesjs() {
   wp_dequeue_script( 'avia-shortcodes' );
   wp_enqueue_script( 'avia-shortcodes-child', get_stylesheet_directory_uri().'/js/shortcodes.js', array('jquery'), 2, true );
}
add_action( 'wp_enqueue_scripts', 'change_shortcodesjs', 100 );

Let us know if it’s all good on your end :)

Best regards,
Nikko

Hi,

Thanks for providing the login details, can I request for the ftp access? it’s much safer to do it via ftp than editing files in WP Dashboard.

Best regards,
Nikko

Hey icodesign,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

.single_variation_wrap {
    width: 100%;
}

Let us know if this helps.

Best regards,
Nikko

Hi,

Glad we could help! Thanks for using Enfold :)

Best regards,
Nikko

Hey Flavio1963,

Can you post a link to your page? so we can check the logo.

Best regards,
Nikko

Hi Frederic,

Try creating a js folder in the child theme and put the modified shortcodes.js file there then in functions.php of the child theme, add this code:

// Replace shortcodes.js
function change_shortcodesjs() {
   wp_dequeue_script( 'avia-shortcodes' );
   wp_enqueue_script( 'avia-shortcodes-child', get_stylesheet_directory_uri().'/js/shortcodes.js', array('jquery'), 2, true );
}
add_action( 'wp_enqueue_scripts', 'change_shortcodesjs', 100 );

Hope this helps :)

Best regards,
Nikko

Hi Jenny,

I would gladly do so but I’m afraid it’s not me since I don’t have any admin access to your site. Usually when someone gives their admin access, I add some codes and tell them what I did to fix it. :)

Best regards,
Nikko