Hey montyburns,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Nikko

Hey themescapital,

Can you also provide the ftp access?

Best regards,
Nikko

Hi,

Try adding this css code in Quick CSS:

#top .fullsize .template-blog .post .entry-content-wrapper > * {
    max-width: 100%;
}

Hope this helps.

Best regards,
Nikko

Hi,

Try using this css code:

.tribe-events-list-widget .tribe-event-duration {
    font-size: 12px;
}

Just change the font size value, hope this helps :)

Best regards,
Nikko

Hi,

Have you tried using the 3rd party plugin: contact form 7?

Best regards,
Nikko

Hey Susanna,

Can you try adding this css code in QUick CSS (located in Enfold > General Styling):

@media only screen and (max-width: 1025px) {
  nav.main_menu {
    display: block;
  }

  #header #avia-menu .menu-item {
    display: none;
  }

  #header #avia-menu .av-burger-menu-main {
    display: block;
  }
}

Hope this helps :)

Best regards,
Nikko

Hey beyondigital,

I have tested it on my end and it works fine with latest version of Enfold, ACF and ACF Repeater. I have tried to change your theme from the child theme to Enfold 4.1.2 and it works fine without issues, can you try to remove Enfold 3.1 probably it causes the issue or if the issue still persists, the problem should be on the child theme.

Best regards,
Nikko

Hey S.,

Can you post a link to your site? so we can take a closer look.

Best regards,
Nikko

Hey Loining,

If the customization is done on the child theme it won’t be lost during the update but if it’s done on the parent theme any customization on the theme files, it would be lost, otherwise there would be no reason it would be lost.

Best regards,
Nikko

Hi,

Glad that Yigit helped you. Thanks for using Enfold :)

Best regards,
Nikko

Hi,

Unfortunately there’s no way you can retrieve it using the wordpress backend. However I think you can try go to https://archive.org/web/ check for the archive of your website, view the source and check the enfold.css file, you should see the previous css code in Quick CSS there. Hope this helps.

Best regards,
Nikko

Hi,

Glad that you found the solution that suits your site better. Let us know if you need more assistance.

Best regards,
Nikko

Hey YDC-Y,

Can you post a link to that page? so we can take a closer look.

Best regards,
Nikko

Hi,

I tried to check your site again but it shows:

This site can’t be reached

Best regards,
Nikko

Hi,

I checked it and it works fine now, the latitude and longitude was reversed. :)

Best regards,
Nikko