Hi,

This is the shortcode generated in http://kriesi.at/themes/enfold-dark-photography/contact/ -> https://pastebin.com/k1ZasKP9

As for the socket, I could not see any issue on my end, just checked both. Please provide a screenshot, I might have missed it or could not really see it on my end.

Best regards,
Nikko

Hi,

You might want to use Google Web Inspector and use device mode: https://developers.google.com/web/tools/chrome-devtools/device-mode/

Best regards,
Nikko

Hi Andrew,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

#header .container {
    width: 100%;
    max-width: 1310px !important;
}

Let us know if this helps.

Best regards,
Nikko

Hey lech07,

I think this would take some time to do, I would suggest using contact form 7 for this more advanced feature in forms.

Best regards,
Nikko

Hi,

Try adding this css code in Quick CSS:

@media only screen and (max-width:1024px) {
  #top .avia-menu.av-main-nav-wrap.av_menu_icon_beside {
    border-right: none !important;
    margin-right: 0 !important;
  }

  #top #header .social_bookmarks {
    display: none;
  }
}

Hope this helps. :)

Best regards,
Nikko

Hey vlkwatchman,

Try to use .search or .search-results instead of page-id-xx. Hope this helps :)

Best regards,
Nikko

Hi,

Can you try to replace this css code:

@media only screen and (max-width:990px) {
  .menuhide {
    opacity:0 !important;
  }
}

with this one:

@media only screen and (max-width:990px) {
  .menuhide {
    display:none !important;
  }
}

Best regards,
Nikko

Hi,

No worries, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Since it does only work on product page even using the default theme, try asking the plugin support or author on how to do it, since they know the plugin better than us.

Best regards,
Nikko

Hi,

Can you try to add this css code:

@media only screen and (max-width: 767px) {
  .custom-tabs .av-tab-section-inner-container.avia-section-small {
    width: 300vw !important;
  }
}

Hope this helps.

Best regards,
Nikko

Hi,

Is it still applied? I checked it and it’s still using

padding-bottom: 56.25%;

If you have a caching plugin, please flush out the cache and it should work.

Best regards,
Nikko

Hi,

It seems I could not find a way to go to the login page (see screenshot in private content).

Best regards,
Nikko

Hi,

I checked your site and for the first time it load, it did overlap with each other and the next reload does show up properly, and there’s no js error in console. I checked on the page source and noticed that this isn’t using an Enfold theme which is outside the scope of our support.

Best regards,
Nikko

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Sorry for the late response but can you give us ftp access as well? since it’s too risky to edit files using wordpress editor.

Best regards,
Nikko