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Viewing 30 posts - 19,681 through 19,710 (of 25,536 total)
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  • in reply to: How To Remove Back To Top Button? #872850

    Hey PyrexDevelopment,

    Add this css code in Quick CSS (located in Enfold > General Styling):

    #scroll-top-link {
        display: none !important;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Chinese characters on page #872848

    Hi,

    Thanks for giving the link, I checked some pages, but I couldn’t see any chinese characters, can you tell us the exact link where this shows?

    Best regards,
    Nikko

    in reply to: Unable to edit existing text boxes #872847

    Hey canasta,

    Can you try adding this code in wp-config.php file:

    define('CONCATENATE_SCRIPTS', false);

    Let us know if this helps. :)

    Best regards,
    Nikko

    in reply to: Change Blog Font Color #872846

    Hey Wanted2b,

    You can go to Enfold > General Styling > Alternate Content > Alternate Content font color
    however changing this would also result to all text in the site to change colors. If you want to make it different from the rest of your pages, we can give you a css code that should help.

    Best regards,
    Nikko

    in reply to: Header in the form #872844

    Hey Schwarzwaldmaedel,

    I think it would be too complicated if you use Enfold’s Contact Form and would require a lot of time and tweaks in the theme, I would suggest however to use 3rd party plugins such as Contact Form 7 to do it.

    Best regards,
    Nikko

    Hi,

    Sorry for the late response. Can you try to update it to the latest version: 4.2 https://kriesi.at/archives/the-complete-guide-to-updating-enfold
    Make sure to backup first before updating. Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Link to a specific image on icon click #872010

    Hey Milorad,

    Try to make the layerslider first with all those icons that are linked then add class name to it, then give us a link to that page. Maybe we can use css code to do that.

    Best regards,
    Nikko

    in reply to: Colour section overlapping content #872009

    Hi,

    Yes, I would suggest using something else to avoid duplicate, you can use something like this format: prefix-header
    for example your prefix is pd:

    pd-header

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Customize Top Bar #872007

    Hey astridbarbey,

    Try adding this css code at the bottom of your css code posted above:

    #top #header_meta a,
    #top #header_meta .phone-info {
        padding: 0;
        line-height: 41px;
    }
    
    .av_secondary_right .sub_menu {
        top: 0;
    }
    
    @media only screen and (max-width:479px) {
      .responsive #top #header .social_bookmarks {
        display: block !important;
      }
    
      #top #header_meta .phone-info {
        position: relative;
      }
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Enfold 4.2 Update trouble in full width slider #872006

    Hi,

    Does this happen also to newly created pages? or just the existing pages? can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .avia-video .mejs-container {
        width: 100% !important;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Global replace of text/shortcode #872005

    Hi,

    We haven’t tried that one before but you can do a backup and do the search and replace, I think it would work.
    If it doesn’t you can also try this: enable Avia Layout Debugger: https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
    then copy the shortcode ALB renders to a text editor and do a find an replace then copy again the result and paste it back to the site.

    As for the 2nd question, you can use a child theme copy footer.php from Enfold then paste it on the child theme and tweak it, but it would require some time to write it. You can instead create a page with just the section you mentioned then save it as template, you can see it in this screenshot: https://imgur.com/a/3pMly after that go to other pages and load the template. Hope this helps.

    Best regards,
    Nikko

    Hi,

    Can you try to fix the permissions of your site via cpanel? if you can’t run ftp, since we can’t fix the file permissions via WP Dashboard even if we have admin access.

    Best regards,
    Nikko

    in reply to: Footer broken. #871531

    Hi,

    Can you give us temporary admin access? so we can the backend. Just post the details in Private Content, so it’s visible only to moderators.

    Best regards,
    Nikko

    in reply to: Installation #870819

    Hi Alessandra,

    You can ask your web host to do the upgrade, you can see some tips here: https://wpengine.com/resources/upgrading-to-php-7/

    Best regards,
    Nikko

    in reply to: Blurred pictures #869094

    Hi Omar,

    I have tested it on my end, unfortunately it’s the same and it’s not a theme issue but more on browser issue, in which scaling down images makes images blurred, you can test this using a simple html file (no wordpress or enfold) and just reduce the image size. You can add this css code in Quick CSS (located in Enfold > General Styling) to make it look sharper though the quality isn’t as good as the correct size:

    img.avia_image {
        image-rendering: -moz-crisp-edges;
        image-rendering: -o-crisp-edges;
        image-rendering: -webkit-optimize-contrast;
        image-rendering: crisp-edges;
        -ms-interpolation-mode: nearest-neighbor;
    }

    Best regards,
    Nikko

    in reply to: Modify text #868973

    Hi,

    Can you post the login details in Private Content (it’s visible only to the moderators), I haven’t received an email yet.

    Best regards,
    Nikko

    in reply to: Blurred pictures #868742

    Hey omardualtime,

    Can you create a test page showing both the blurred and the exact size (same as the screenshot) and give us the link here, so we can try to check.

    Best regards,
    Nikko

    in reply to: Fatal theme error – site down. Can you help? #868736

    Hi,

    Sorry for the late response and glad that it’s back. I have checked your site and it seems everything is good and no errors in the web console. Let us know if you need more assistance :)

    Best regards,
    Nikko

    in reply to: Mobile Layout Is Not Great #868723

    Hi,

    Do you have a caching plugin enabled? if yes please try to flush out the cache. If it doesn’t work, can you give us temporary admin access? just post the details in Private Content.

    Best regards,
    Nikko

    in reply to: Woocommerce – Checkout missing in childtheme #868722

    Hi,

    Can you give us ftp access? so we can check further. And also permission to switch themes as it might be needed to test what you have described.

    Best regards,
    Nikko

    in reply to: Twitter should be https #868719

    Hi,

    Glad to hear that it’s working properly we will take note of it. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Modify text #868717

    Hey RjMn,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Full Screen Slider Question #868716

    Hey Paul,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Nikko

    in reply to: Installation #868714

    Hey Alessandra,

    Can you try to download it again (the file might have been corrupted) based on the error that appears.

    Best regards,
    Nikko

    in reply to: Hover color on main menu – Enfold #868713

    Hi,

    I apologize for that, what I meant was in the WordPress Dashboard, go to Appearance > Menus > (then select) Main Menu. Click on Custom Links (on the left side) and use these values for the fields mentioned:
    URL: #
    Link Text: Resources

    Then click on the Add to Menu button, then replace the Resources menu tab you have.

    And yes, we can use underline at the bottom, do you want to use same blue color for the underline?

    Best regards,
    Nikko

    in reply to: Restaurant Demo Book Online #868711

    Hi,

    Sure, here is the screenshot: https://imgur.com/a/PoVv2
    You can see the values in Form Element Options :)

    Best regards,
    Nikko

    in reply to: Main Nav moves in tablet view #868709

    Hi,

    Can you try to replace the code I gave you:

    @media only screen and (max-width:959px) and (min-width:768px) {
      .home #header #avia-menu {
        position: relative;
        top: 65px;
      }
    }

    to this code:

    @media only screen and (max-width:959px) and (min-width:768px) {
      #top #header #avia-menu {
        position: relative;
        top: 65px;
      }
    
      #top.page-id-18 #header #avia-menu,
      #top.page-id-35 #header #avia-menu,
      #top.page-id-63 #header #avia-menu,
      #top.page-id-367 #header #avia-menu,
      #top.page-id-448 #header #avia-menu {
        top: 0;
      }
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Sidebar Settings #868704

    Hi Lena,

    I have checked it and it seems the css code you used have a slight error, I’m referring to this css code in your site:

    .av-masonry-entry-title.entry-title {
        font-family: 'Century Gothic', sans-serif;
        test-align: center!important;
        font-size: 12px !important;
        text-transform: uppercase;
    }

    Just replace:

    test-align: center!important;

    with

    text-align: center!important;

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Tooltip background colour #868700

    Hi,

    Glad we could help. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Hidden H1 title tag on woocommerce shop pages #868698

    Hi,

    Glad we could help. Thanks for using Enfold :)

    Best regards,
    Nikko

Viewing 30 posts - 19,681 through 19,710 (of 25,536 total)