Forum Replies Created
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AuthorPosts
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December 12, 2017 at 7:36 am in reply to: Menu anchors not aligning anymore after remove logo #887763
Hi,
Glad to hear that. You can create a js folder in your child theme and paste in your modified avia.js file there, then on functions.php of your child theme add this code:
function change_aviajs() { wp_dequeue_script( 'avia-default' ); wp_enqueue_script( 'avia-default-child', get_stylesheet_directory_uri().'/js/avia.js', array('jquery'), 2, true ); } add_action( 'wp_enqueue_scripts', 'change_aviajs', 100 );Hope this helps :)
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Carmine,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey brianwelsh,
Yes, try adding this css code in Quick CSS (located in Enfold > General Styling):
.avia-content-slider-inner .slide-content .entry-content-header span.av-vertical-delimiter { display: none; }Let us know if this helps :)
Best regards,
NikkoDecember 12, 2017 at 7:26 am in reply to: Error after importing an Advanced Layerslider template from their store #887754Hey Lindsey,
Enfold has some issues with 7.1, can you try to use php 7.0 instead. Let us know if this helps.
Best regards,
NikkoHey iheartwine,
Yes, I think you can use code block for html & js and Quick CSS for the css code. If you need to do something similar, you may need to adjust some of the css codes.
Best regards,
NikkoHi,
Thanks for providing access. I turned on debug and see this error (in private content). Can you try to increase memory limit around 128M, you may need assistance from your webhost. You can find more information on this post: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Best regards,
NikkoHey Endress,
Can you try the solution posted here: https://kriesi.at/support/topic/google-indexing-the-enfold-theme-folders/#post-139538
Best regards,
NikkoHey haileysara,
Can we ask for a screenshot showing the issue? you can upload the screenshot in https://imgur.com/ and post the link here (or in private content)
Best regards,
NikkoHi Damien,
I have tried logging in to your site and it works well on my end (screenshot in private content).
Best regards,
NikkoHi,
Thanks for providing the admin access and I found out that the issue is caching, anything added to Quick CSS doesn’t reflect even flushing out caches doesn’t seem to work. Can you give us ftp access? so we can try to check further and permission to deactivate plugins that contribute to caching.
Best regards,
NikkoHi,
No worries, can you try adding this css code in Quick CSS (located in Enfold > General Styling):
.avia-slideshow-inner .caption_bottom .slideshow_caption { bottom: 50px; }Hope this helps :)
Best regards,
NikkoHi,
You’re welcome :) Thanks for using Enfold!
Best regards,
NikkoHi CBurgo,
It would look like this:
<a href="#" class="avia-button avia-color-blue" onclick="popUp()">Click Me</button>However it depends on the optin you are using. Let us know if this helps.
Best regards,
NikkoHi,
Can you give us temporary admin access and ftp access as well? I think there are some issues in the child theme. Just post the details in private content, so it will only be visible to you and the moderators.
Best regards,
NikkoHi frescova,
If you are using default editor on page.php you can add the static content below this code:
<div class='container'>As for Advanced Layout Builder, you need to manually it, unless it’s placed in the header or footer. :(
Best regards,
NikkoHi Ralf,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Picante,
Yes, it’s possible, are you referring to this caption:
Take a pause from everyday life as we cater for all your beauty, hair & well-being needs…It’s one line on my end.
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHi,
Both of them, the 1st one is for the longer mega menu while the other code is for the shorter megamenu that has 3 items in it.
Best regards,
NikkoHi,
Try using this css code:
#header > #advanced_menu_toggle, #header > #advanced_menu_hide { display: none !important; }Let us know if this works.
Best regards,
NikkoHi,
Glad to hear that. Let us know if you need further assistance :)
Best regards,
NikkoHi,
I can’t seem to see the issue on my end, can you show a screenshot where the logo is covered?
Best regards,
NikkoDecember 11, 2017 at 12:26 pm in reply to: How do I add reCaptcha to the contact form on Enfold? #887332Hey katriels,
Our whole documentation can be found here: https://kriesi.at/documentation/enfold/
However I don’t think we have a documentation on how to edit our contact form, I would suggest use Contact Form 7 plugin for that.
Best regards,
NikkoDecember 11, 2017 at 12:23 pm in reply to: Search results is not complete – product pages are not shown #887329Hey ddccoil,
Can you give us a link to your site? so we can check.
Best regards,
NikkoHi,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#header .twelve.units { width: 900px; } #header .nine.units { width: 600px; }Just adjust the widths. Let us know if this helps :)
Best regards,
NikkoHi,
Victoria is referring to the main menu, the default should main menu items are showing on desktop but on ipad portrait mode and mobile, those menu items are hidden and a burger menu is shown (looks like 3 lines).
Best regards,
NikkoHey Angelo Malfitano,
Thanks for contacting us. Unfortunately, we need the purchase code so you can register to our support forum, the themeforest username and api key is only used for receiving theme updates.
You can try to contact Envato’s help center: https://help.market.envato.com/hc/en-us/requests/new
The other option is to create a themeforest account of your own and use it to re-purchase the theme.Best regards,
NikkoHi,
Do you have a caching plugin enabled? if yes, please try to flush out the cache. If no, then please give us temporary admin access, so we can check further, just post the details in private content (so it’s only visible to you and the moderators).
Best regards,
NikkoHi,
No worries, can you post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Nikko -
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