Forum Replies Created
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Hi Damien,
Can you try to disable all your plugins and check again, if that works, enable them one by one to know which plugin causes the issue. Let us know if this helps.
Best regards,
NikkoHi AliAbabwa,
The issue was that dash you used was using more than one character that’s why if only a part of it is captured by excerpt it doesn’t show the dash instead shows an unknown character and you can see it’s showing properly on some while on other parts it doesn’t.
Best regards,
NikkoDecember 13, 2017 at 11:12 pm in reply to: Enfold theme Hotel demo – room pictures not responsive #888602Hey nigelpengelly,
The image could not be viewed, can you upload the image to https://imgur.com/ and post the link here.
Best regards,
NikkoHey andrea,
Try using this css code:
.template-blog .blog-meta { float: right; }Let us know if this helps :)
Best regards,
NikkoHey PhilippAlexander,
Can you give us temporary admin access? so we can check the page backend.
Best regards,
NikkoDecember 13, 2017 at 10:52 pm in reply to: Ligthbox in Masonry gallery open verticaly shiffted in the bottom of the page #888593Hi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHi,
Glad to hear that. Let us know if you need further assistance or if we can close the thread :)
Best regards,
NikkoHi Steve,
Glad to hear that, let us know if you need further assistance :)
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey SJ,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
NikkoHey Dotplusgeert,
1. That code should work, is there any caching plugin active? flushing out the cache might be needed.
2. Yes, it’s possible but would need to see the page showing the sixth button so we can give you an accurate css that should work.Best regards,
NikkoDecember 13, 2017 at 10:34 pm in reply to: Letter spacing Special Headings in Avia Layout Biuilder? #888579Hey Mark Payton,
Yes, it’s possible and you’re right, the Quick CSS section is the right place to add that :)
Best regards,
NikkoHey Kyle,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.responsive #scroll-top-link { display: block; }Hope this helps :)
Best regards,
NikkoHey TENNISSJLKBEA56,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Hamite,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey aisukei,
Not really sure what’s causing that, can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Try to change 70 to other number from this code that I have changed:
$the_title = isset($entry->av_custom_title) ? $entry->av_custom_title : avia_backend_truncate(get_the_title($entry->ID),70," ");Try to use lower value.
Best regards,
NikkoHi Lucky_Sky,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi Damien,
Can you try to downgrade your version of php from 7.1 to 7.0? there are some issues with layerslider and php 7.1, this might help fix the problem.
Best regards,
NikkoHi Robert,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoDecember 13, 2017 at 9:41 am in reply to: Error after importing an Advanced Layerslider template from their store #888246Hi Lindsey,
Atm we couldn’t tell yet when to move up to 7.1 since it’s the layerslider’s module integrated on the Enfold theme which has issue with 7.1, I think future releases from layerslider would be compatible with it. For now, I would recommended using 7.0.
Best regards,
NikkoHi Colleen,
Victoria is referring to login credentials or temporary admin access? so we can check further.
Best regards,
NikkoHi Didier,
No, we haven’t checked yet since we would need the login details or the link that would let us login and check on your site.
Best regards,
NikkoHi,
The standard toggle shouldn’t have that much space, here is a screenshot on how it looks on my end: https://imgur.com/a/O0dJ8
You can also see the same on our demos.Best regards,
NikkoHi,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi,
You’re welcome. Glad we could help :)
Best regards,
NikkoHey rpl_admin,
Can you post a link to your site? so we can check on your logo.
Best regards,
NikkoHi perprod,
Your thread has been answered, we would need your login credentials, please reply on the other thread.
Best regards,
NikkoHey lucafole,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
NikkoHey Dani Gehm,
Thanks for contacting us. Unfortunately, we would need the purchase code to register to our support forum, the themeforest api key is only used to receive auto-updates on the theme.
You can try to contact Envato’s help center: https://help.market.envato.com/hc/en-us/requests/new
The other option is to create a themeforest account of your own and use it to re-purchase the theme.Best regards,
Nikko -
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