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Hey aisukei,
Merry Christmas :)
Please post us your login credentials (in the “private data” field), so we can take a look at your backend, so we can check further.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey kapteina,
You should be able to change it in Enfold > General Layout > Dimensions > Maximum Container width and set to 800px. However since you said it’s not working please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey julianyoung,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoDecember 25, 2017 at 5:04 am in reply to: drop down menu does not expand when viewed in tablet portrait view #891971Hey Slawomir,
The right sidebar menu aren’t supposed to have dropdown on hover, would it be okay to show the child menus instead of hiding them and showing on mouse hover?
Best regards,
NikkoDecember 25, 2017 at 5:00 am in reply to: slider transition between video and picture is jiggy #891970Hi,
Let us know if you need further assistance. Happy Holiday :)
Best regards,
NikkoHi,
Thanks for providing admin access, it’s now fixed. I have changed in Maximum Container Width to 1110px (from 1110) and flushed out the cache. Merry Christmas and thanks for using Enfold :)
Best regards,
NikkoHi,
Try using this css code in Quick CSS:
#header .main_menu .avia-menu-fx { display: none !important; }Let us know if this helps! Merry Christmas :)
Best regards,
NikkoHi avi,
I tried to check the ftp access, but it’s not working on my end, I tried using filezilla app or via browser. I also checked the wp-admin access but I’m getting this:
A virus was detected, originating from your system. Please contact the system administrator.I scanned my system using an anti-virus and it’s clean.
Best regards,
NikkoHey Robert,
Please check our documentation: https://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
Let us know if it helps.
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey Elena,
Try using Code Block, then uncheck Disable Shortcode Processing. Hope this helps :)
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Pieter,
Glad to hear that. Let us know if you need further assistance. :)
Best regards,
NikkoDecember 21, 2017 at 5:09 pm in reply to: color of bold not the same as the link color in the main content area #891208Hi,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #av-burger-menu-ul { background-color: blue; }Let us know if this helps :)
Best regards,
NikkoHi Sara,
Glad to hear that. Thanks for using Enfold!
Merry Christmas and Happy New Year too :)
Best regards,
NikkoHey Ilaria,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top #av-burger-menu-ul { background-color: blue; }Let us know if this helps.
Best regards,
NikkoHey Simon,
Thanks for contacting us :)
Unfortunately, the feature you on the link you gave isn’t available on Enfold.
Best regards,
NikkoHi,
Sorry for the late response, I tried checking again your site but I’m getting the
Site can't be reachedBest regards,
NikkoHi,
I have adjusted the code, can you check again if it’s good?
Best regards,
NikkoHi,
I checked and I don’t see any issues on my end (screenshot in private content). Can you let us know what browser and OS you are using?
Best regards,
NikkoHi,
Yes that’s right. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Anton,
I would suggest using a plugin that supports pop-up form, since the code you posted doesn’t seem to have a trigger on a button, it’s just loading 2 scripts.
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey John,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#header .logo a img { height: 100% !important; }Let us know if this helps :)
Best regards,
NikkoHey John,
I checked your site and the slider images seems showing fully (image link in private content). Can you post a screenshot how it looks on your end? so we can see the issue.
Best regards,
NikkoHey minogig,
Are you referring on the slider? or are there other parts?
Best regards,
NikkoHey Munford,
Can you post a screenshot what part should be mobile only? is it “The Production” and the content below it?
Best regards,
NikkoHi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHey YongyanLi,
I can’t see the code you added for mobile, you can check it in the fetched css (private content). Can you try to flush out the cache and disable minification and check if it works.
Best regards,
NikkoHey webdesign,
Can you place this code in accordion:
<div id='product-component-bb369c4d48d'></div>The rest of the code please put it in a Code Block. Let us know if this helps.
Best regards,
Nikko -
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