Forum Replies Created

Viewing 30 posts - 19,021 through 19,050 (of 25,536 total)
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  • in reply to: Footer changes colors – why? #891998

    Hey aisukei,

    Merry Christmas :)

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend, so we can check further.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: (solved)Enfold Dimensions LOCKED #891997

    Hey kapteina,

    You should be able to change it in Enfold > General Layout > Dimensions > Maximum Container width and set to 800px. However since you said it’s not working please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Tab Sections since Last Update #891972

    Hey julianyoung,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    Hey Slawomir,

    The right sidebar menu aren’t supposed to have dropdown on hover, would it be okay to show the child menus instead of hiding them and showing on mouse hover?

    Best regards,
    Nikko

    in reply to: slider transition between video and picture is jiggy #891970

    Hi,

    Let us know if you need further assistance. Happy Holiday :)

    Best regards,
    Nikko

    in reply to: Header & Footer stretched, content boxed #891969

    Hi,

    Thanks for providing admin access, it’s now fixed. I have changed in Maximum Container Width to 1110px (from 1110) and flushed out the cache. Merry Christmas and thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Underline color change #891968

    Hi,

    Try using this css code in Quick CSS:

    #header .main_menu .avia-menu-fx {
        display: none !important;
    }

    Let us know if this helps! Merry Christmas :)

    Best regards,
    Nikko

    in reply to: enfold them #891511

    Hi avi,

    I tried to check the ftp access, but it’s not working on my end, I tried using filezilla app or via browser. I also checked the wp-admin access but I’m getting this:

    A virus was detected, originating from your system. Please contact the system administrator.

    I scanned my system using an anti-virus and it’s clean.

    Best regards,
    Nikko

    in reply to: Fontello icons #891224

    Hey Robert,

    Please check our documentation: https://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

    Let us know if it helps.

    Best regards,
    Nikko

    in reply to: Only mobile slider seen #891220

    Hi,

    Glad to hear that. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Show shortcodes syntax in frontend #891219

    Hey Elena,

    Try using Code Block, then uncheck Disable Shortcode Processing. Hope this helps :)

    Best regards,
    Nikko

    in reply to: show list artiles like Post slider #891210

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: missing social icons #891209

    Hi Pieter,

    Glad to hear that. Let us know if you need further assistance. :)

    Best regards,
    Nikko

    Hi,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #av-burger-menu-ul {
        background-color: blue;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Enfold Main Menu Buttons #891205

    Hi Sara,

    Glad to hear that. Thanks for using Enfold!

    Merry Christmas and Happy New Year too :)

    Best regards,
    Nikko

    in reply to: Menu background #891204

    Hey Ilaria,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #av-burger-menu-ul {
        background-color: blue;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Images with Text appearing text #891202

    Hey Simon,

    Thanks for contacting us :)

    Unfortunately, the feature you on the link you gave isn’t available on Enfold.

    Best regards,
    Nikko

    in reply to: page error / unable to edit site #890692

    Hi,

    Sorry for the late response, I tried checking again your site but I’m getting the

    Site can't be reached

    Best regards,
    Nikko

    in reply to: Bug in widjet #890684

    Hi,

    I have adjusted the code, can you check again if it’s good?

    Best regards,
    Nikko

    in reply to: Unable to log in – Fatal Error with Theme #889988

    Hi,

    I checked and I don’t see any issues on my end (screenshot in private content). Can you let us know what browser and OS you are using?

    Best regards,
    Nikko

    in reply to: Shopify Buy Button Code #889958

    Hi,

    Yes that’s right. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Mailchimp pop-up form after clicking a button #889957

    Hey Anton,

    I would suggest using a plugin that supports pop-up form, since the code you posted doesn’t seem to have a trigger on a button, it’s just loading 2 scripts.

    Best regards,
    Nikko

    in reply to: Icon Box Transparency #889954

    Hi,

    Glad to hear that. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Logo not resizing to a larger image #889953

    Hey John,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #header .logo a img {
        height: 100% !important;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Full Width Slider height #889948

    Hey John,

    I checked your site and the slider images seems showing fully (image link in private content). Can you post a screenshot how it looks on your end? so we can see the issue.

    Best regards,
    Nikko

    in reply to: Problem with enfold on smatphone display #889946

    Hey minogig,

    Are you referring on the slider? or are there other parts?

    Best regards,
    Nikko

    in reply to: page error / unable to edit site #889945

    Hey Munford,

    Can you post a screenshot what part should be mobile only? is it “The Production” and the content below it?

    Best regards,
    Nikko

    in reply to: Background Color in info box not shown correctly #889936

    Hi,

    Glad to hear that. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: Mobile css is not working #889935

    Hey YongyanLi,

    I can’t see the code you added for mobile, you can check it in the fetched css (private content). Can you try to flush out the cache and disable minification and check if it works.

    Best regards,
    Nikko

    in reply to: Shopify Buy Button Code #889933

    Hey webdesign,

    Can you place this code in accordion:

    <div id='product-component-bb369c4d48d'></div>

    The rest of the code please put it in a Code Block. Let us know if this helps.

    Best regards,
    Nikko

Viewing 30 posts - 19,021 through 19,050 (of 25,536 total)