Forum Replies Created
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February 1, 2018 at 11:31 am in reply to: Link to webpage using lightbox feature creates black content in Chrome #906219
Hi,
Glad to hear that. Thanks for using Enfold :)
Best regards,
NikkoHi fkmediaworks,
Glad that Mike helped you. We will be keeping this thread open until it’s good on your end. Wishing you well on your business trip! :)
Best regards,
NikkoHey Tilman,
Can you try to remove this css code in your Quick CSS:
#top .isotope-item {padding-left: 20px;padding-right: 20px;padding-bottom: 40px;}Let us know if this helps.
Best regards,
NikkoHi,
Glad that Rikard helped you. Thanks for using Enfold :)
Best regards,
NikkoHi,
Glad that you found the plugin that’s causing the issue, thanks for using Enfold :)
Best regards,
NikkoHi Malene123,
Thanks for your kind words. I’m just glad we could help. Thanks for using Enfold and have a nice day! :)
Best regards,
NikkoHi,
I compared the screenshot and it seems your masonry is order by random?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Thanks for providing the admin access, however it doesn’t work on your site, I tested the same settings on my local server and it works fine. Can you try deactivating all the plugins and check again? if you can’t put the site in maintenance mode, can you create a stage site? where we can try to troubleshoot and fix the issue.
Best regards,
NikkoHi,
Thanks, it seems like it’s not only the search icon that is removed (which I thought was just hidden) but the burger menu as well. I tried to check on pmpro plugin to check for the separate navigation based on membership level however it’s not available on the free version, can you give us temporary admin access again? so we can check the settings.
Best regards,
NikkoHi Victoria,
No worries, glad that you fixed it. Thanks for using Enfold :)
Best regards,
NikkoHi,
Thanks for giving us access, I have disabled this option in Autoptimize: Optimize CSS Code? and flush out the cache from w3 total cache and it works fine. Let us know if you need further assistance :)
Best regards,
NikkoHi,
Glad we could help. Thanks for using Enfold :)
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Thanks :) Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top .tabcontainer .tab_titles .tab { border-top-left-radius: 8px; border-top-right-radius: 8px; }just adjust the 8px to a higher value to make edges more rounded. Let us know if you need further assistance :)
Best regards,
NikkoHi Marc Bijl,
Glad that it’s fixed on your site :) We will keep this thread open since it’s not yet resolved on the thread creator’s site.
Best regards,
NikkoFebruary 1, 2018 at 10:16 am in reply to: Getting Error When Trying to Upgrade Enfold theme from 4.07 to 4.2.2 #906115Hey smite_74,
Can you try to re-update again, if that fails, try updating Enfold via ftp, you can see the instructions here: https://kriesi.at/archives/the-complete-guide-to-updating-enfold
Best regards,
NikkoHi,
Try adding this css code:
.avia-data-table-wrap.avia_responsive_table td { padding: 0 0 9px; }Hope this helps :)
Best regards,
NikkoHi,
Glad that Mike helped you. Thanks for using Enfold :)
Best regards,
NikkoHi,
You are using Enfold 4.1.2, please update the theme to the latest version (dont forget to make a backup first). That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
NikkoHey Lara,
Yes it’s possible, do you like to show it using an easy slider? I would suggest using partner/logo element. Maybe you can show us a mockup/screenshot of what you are trying to achieve.
Best regards,
NikkoHey NikhilJhunjhunwala,
What do you mean by “inbuilt plugin”? the contact form in Enfold should be working however it’s just a basic form so it doesn’t have as much feature as contact form 7, can you elaborate more on the issue?
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Can you try to check your child theme, there seems to be an unclosed font tag:
<font style="font-family:comfortaa;font-size: 13px; color:#55565b;">try fixing this up, since it’s showing everywhere in the inspector (screenshot in private content). Also can you try to post the content of functions.php in https://pastebin.com/ (post the link here so we can inspect the content).
Best regards,
NikkoHi,
Sorry for the late response, can you give us a temporary account with a membership level that doesn’t show the search icon? the account you gave before shows the search icon that’s why I thought it was just a caching issue.
Best regards,
NikkoHi,
I have added this css code in your Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px ) { .responsive #header_main .container { height: 80px !important; } }Let us know if you need further assistance.
Best regards,
NikkoHi,
1. I believe this is fixed?
2. Put it inside a section so the top alignment is the same.
3. It seems the image itself has large white space (example in private content), try to reduce those extra white space.
4. Caption does work, there’s a Caption tab when you use Image module, however it displays at the center of the image.Best regards,
NikkoHi,
Glad we could help :) Thanks for using Enfold! Have a great day :)
Best regards,
NikkoHi,
I have checked your site, however I could not see pages, categories and archive lists? I believe they are the default footer widgets if none are provided, which will not show once you put some widgets on footer columns. Let us know if you need further assistance :)
Best regards,
NikkoHi,
Yes, sorry it took some time to get back. There are two options, I can suggest, one is to add this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:479px) { #full_slider_1 ul.avia-slideshow-inner { height: 300px !important; } #full_slider_1 ul.avia-slideshow-inner img { width: auto !important; height: 300px !important; max-width: none !important; margin-left: -40%; } }this will make a part of your image on the slideshow be shown. The second solution, would be to edit the slider and check in Screen Settings, hide in small devices and very small devices, then create another fullscreen slider with an image which is more portrait than landscape, then check in Screen Settings, hide in large devices and medium sized devices (also remove the css code I gave, if you use the second option). Hope this helps :)
Best regards,
NikkoFebruary 1, 2018 at 5:50 am in reply to: menu left, two custom links right with social icons #905988Hey Danny,
It is possible by adding left margin to the 2nd to the last menu item however this isn’t a good solution it will mess up responsive version of the header, maybe try using widget for the last 2 menu items: https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and just some adjustment with the css code for the positioning.
Best regards,
Nikko -
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