Page 573 – Support | Kriesi.at – Premium WordPress Themes

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March 26, 2018 at 6:47 am in reply to: Browser break for menu #932808

Nikko
Inactive Moderator

Hi,

Glad that we are able to help. Thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 26, 2018 at 6:45 am in reply to: color section don't work #932807

Nikko
Inactive Moderator

Hi,

We are very sorry for the inconvenience, there are lots of inquiries and it would take some time to get back to your thread, can you give us ftp access also? so we can try to enable debug and check further, and try to fix it.

Best regards,
Nikko

March 26, 2018 at 6:06 am in reply to: Slider on mobile version #932794

Nikko
Inactive Moderator

Hi,

Please disable the layerslider on mobile, then add a Color Section with a background image that is portrait orient, add heading, content and button. Go to Screen Options then Hide on large screens and medium sized screens. Hope this helps.

Best regards,
Nikko

March 26, 2018 at 5:57 am in reply to: Full Width Slider > open Video on click #932792

Nikko
Inactive Moderator

Hey royaltask,

I think that’s possible but would take a lot of time to do, and at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Nikko

March 26, 2018 at 5:54 am in reply to: Contat form does not working #932790

Nikko
Inactive Moderator

Hi,

I have tested the login however it doesn’t work, please check. Also I have tested the form, it seems to be working fine, is the problem in the frontend? or you’re not receiving the email when the form is submitted?

Best regards,
Nikko

March 26, 2018 at 5:48 am in reply to: new minify / merging for css and js (avia-merged-styles) problem #932788

Nikko
Inactive Moderator

Hey hotspot,

Can you elaborate more on the issue and how can we see this issue? can you give us a link where we can see it and what specific loading order do you want to have?

Best regards,
Nikko

March 26, 2018 at 5:36 am in reply to: how to right align the shipping options in the checkout and cart pages? #932783
Nikko
Inactive Moderator
Hi,

I see, can you try to add this css code in Quick CSS:
```
.shop_table ul#shipping_method, 
.cart_totals ul#shipping_method {
    margin-right: 0;
}

.shop_table ul#shipping_method li, 
.cart_totals ul#shipping_method li {
    text-align: right;
}
```
Hope this helps.

Best regards,
Nikko
March 26, 2018 at 5:25 am in reply to: Contact form reloads page after clicking send #932782

Nikko
Inactive Moderator

Hi,

Thanks for giving us the ftp access, it’s fixed and working fine now. There are just some old files which aren’t removed from the parent theme which are still loaded and causing the issue. I have created a test page to test the ajax form and all should be good :)

Best regards,
Nikko

March 22, 2018 at 6:08 pm in reply to: How to change the colour of just 1 text input area #931508

Nikko
Inactive Moderator

Hi,

Glad to hear that! Thanks for using Enfold :)

Best regards,
Nikko

March 22, 2018 at 6:07 pm in reply to: Updating erases my page! #931504

Nikko
Inactive Moderator

Hi,

Glad to hear that it’s resolved. Let us know if you need further assistance or if we can close the thread.

Best regards,
Nikko

March 22, 2018 at 6:06 pm in reply to: Facebook Widget disappeared in frontend #931502

Nikko
Inactive Moderator

Hi,

I see, glad that it’s back now, let us know if you need further assistance :)

Best regards,
Nikko

March 22, 2018 at 5:54 pm in reply to: htaccess: protected directories #931494

Nikko
Inactive Moderator

Hey AdSolv,

I’m not sure I understand the issue, can you give us a temporary admin access and ftp access? so we can try to investigate the issue and try to help.

Best regards,
Nikko

March 22, 2018 at 5:49 pm in reply to: Close icon on hamburger menu. #931488

Nikko
Inactive Moderator

Hi,

I have checked it and works fine. Is this already fixed? if not, can you tell us how we can see the issue. I have checked it using Windows 10, Chrome browser.

Best regards,
Nikko

March 22, 2018 at 5:42 pm in reply to: Javascript used for Partner/logo element and countdown? #931483

Nikko
Inactive Moderator

Hey cyber13,

Try using combine only instead of minify. Let us know if that helps.

Best regards,
Nikko

March 22, 2018 at 5:38 pm in reply to: Can't edit pages with woocommerce active #931482

Nikko
Inactive Moderator

Hi,

Can you give us ftp access? so we can try to check further and enable debug.

Best regards,
Nikko

March 22, 2018 at 5:17 pm in reply to: Facebook Widget disappeared in frontend #931469

Nikko
Inactive Moderator

Hi,

Thanks, I have checked your site and I can see it properly on my end, screenshot in private content.

Best regards,
Nikko

March 22, 2018 at 5:12 pm in reply to: On mobile devices text in the footer column disappears #931464

Nikko
Inactive Moderator

Hi,

That was fast! Glad that it’s resolved, thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 22, 2018 at 5:05 pm in reply to: color section 90% instead of 100%, how? #931460

Nikko
Inactive Moderator

Hi,

Hmmm, can you try to put the submenu on top of the map but not inside the color section, with the css code I gave it should still be showing sticky on the bottom.

Best regards,
Nikko

March 22, 2018 at 5:02 pm in reply to: Woocommece Short Code not Updating #931454

Nikko
Inactive Moderator

Hi,

You’re welcome, glad we could help! Thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 22, 2018 at 5:02 pm in reply to: Quick CSS changes to font size not affecting all sections #931452

Nikko
Inactive Moderator

Hi Graeme,

Glad that we could help. Thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 22, 2018 at 4:59 pm in reply to: Background Image on mobile devices #931448

Nikko
Inactive Moderator

Hi,

Glad that we could help! Thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 22, 2018 at 4:59 pm in reply to: Date picker Restaurant Reservation Form / ENFOLD #931446
Nikko
Inactive Moderator
Hi,

Glad to hear that it’s working, please remove the code I gave and replace it with this one:
```
#top .ui-datepicker-calendar tr td:nth-child(1), 
#top .ui-datepicker-calendar tr td:nth-child(7) {
    pointer-events: none;
}

#top .ui-datepicker-calendar tr td:nth-child(1) a, 
#top .ui-datepicker-calendar tr td:nth-child(7) a {
    background-color: lightgray;
    color: darkgray;
}
```
Hope it helps :)

Best regards,
Nikko
March 22, 2018 at 4:56 pm in reply to: how to right align the shipping options in the checkout and cart pages? #931444

Nikko
Inactive Moderator

Hi,

I have checked the link on my end and I don’t see those options also and all seems aligned right, screenshot in private content.

Best regards,
Nikko

March 22, 2018 at 4:31 pm in reply to: Cannot empty cart #931425

Nikko
Inactive Moderator

Hi,

Glad to hear that! Thanks for using Enfold and have a great day :)

Best regards,
Nikko

March 22, 2018 at 4:30 pm in reply to: Background Image on mobile devices #931424
Nikko
Inactive Moderator
Hi,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
```
@media only screen and (max-width:479px) {
  #top.home #av_section_1 .av-parallax {
    transform: none !important;
  }

  #top.home #av_section_1 .av-parallax-inner {
    height: 100vh;
    background-size: cover !important;
  }
}
```
Changing the image for mobile using a portrait oriented image should make it look better. Hope it helps :)

Best regards,
Nikko
March 22, 2018 at 4:18 pm in reply to: Enfold productslider seperates products in rows #931418

Nikko
Inactive Moderator

Hi,

Glad that it worked :) Thanks for using Enfold and have a great day!

Best regards,
Nikko

March 22, 2018 at 4:16 pm in reply to: Date picker Restaurant Reservation Form / ENFOLD #931417

Nikko
Inactive Moderator

Hi,

I have checked your site and I don’t see the css code being reflected when checking with a web inspector, can you try to flush out the cache if you have a caching plugin, if that doesn’t work, please give us temporary admin access, so we can check further.

Best regards,
Nikko

March 22, 2018 at 4:11 pm in reply to: Contact form no E-Mail received #931414

Nikko
Inactive Moderator

Hi,

Can you give us a temporary admin access? so we can try to take a look at the backend.

Best regards,
Nikko

March 22, 2018 at 4:10 pm in reply to: Amazon Affiliate Link #931412

Nikko
Inactive Moderator

Hey isaaccolavecchio,

Can you try to add it to a Code Block instead? Hope it helps.

Best regards,
Nikko

March 22, 2018 at 4:10 pm in reply to: Blurry Woocommerce thumbnails #931410

Nikko
Inactive Moderator

Hi,

Can you upgrade the role of the account to administrator? currently when I try to access your Dashboard it redirects to my-account page.

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 17,161 through 17,190 (of 25,536 total)

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