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Viewing 30 posts - 16,501 through 16,530 (of 25,536 total)
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  • in reply to: don't show text with mouse over images #950998

    Hey Marta,

    Can you post the link of the page in question? so we can take a closer look.

    Best regards,
    Nikko

    in reply to: Secondary logos overlap primary logo on mobile #950996

    Hi studiovene,

    Glad that Victoria helped you. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Update Enfold #950994

    Hi,

    Glad that it worked :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Multiple Questions! #950991

    Hi patricknh,

    I understand your position, though I don’t agree with “the theme is not recommended if you want to change anything”, since lots of users like our theme but not all. It has some limitations with the customization of it’s elements but we are already working on making this theme better and more flexible.
    As for the refund, we don’t do the transactions here but you may request it from envato: http://themeforest.net/refund_requests/new

    Best regards,
    Nikko

    in reply to: Enfold Theme Options #950988

    Hi grundin,

    The only enfold settings you can get from the site is the current settings which you can export in Enfold > Import/Export > Export Theme Settings File.
    If you’re looking for the previous settings, unfortunately this could not be recovered, unless you import from a demo then we should be able to help you with it.
    If you didn’t have any backup then I’m afraid that we can’t help, the only thing we could do is to advise you to always to a backup before an update also to create a stage site where you can apply the update first without affecting the live site.

    Best regards,
    Nikko

    in reply to: Audio Player opens the title in a new window #950984

    Hi EZWebdesign,

    Thanks for giving us admin access.
    This is now fixed on your site. Checking Page Transitions which is found in Enfold > Theme Options > when Page Preloading is checked causes the issue and unchecking it does fix the issue. I’ll be reporting this issue to Kriesi and our devs. :)

    Best regards,
    Nikko

    in reply to: Event Calendar Pro #950969

    Hi xyzb,

    I’m not really sure if you’re referring to saved templates in pages that uses Advanced Layout Builder, if you’re referring to them then I could assure you that you can save those templates. If I’m mistaken, please point it or probably a screenshot should help us see it better.

    Best regards,
    Nikko

    in reply to: Seperator – padding and 100% #950966

    Hi beste_medien_werbe_agentur,

    Glad that we could help :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Fallback image repeat mobile #950963

    Hi jamesedwardcouncill,

    Thanks for giving us the screenshot, I tried to have no-repeat on background-repeat and it removes the top part where the image repeats, instead of using:

    background-size: contain !important;

    try to use:

    background-size: cover !important;

    this should help better. Let us know if this is helpful.

    Best regards,
    Nikko

    in reply to: Gallery stretches preview picture to full screen #950958

    Hi FadingReality,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top div .entry-content-wrapper > .avia-gallery img {
        width: auto;
    }

    Hope it helps :)

    Best regards,
    Nikko

    Hi sublime5o,

    I can confirm the issue and have already reported this issue to Kriesi and our devs.
    Hope you’ll be patient enough to wait for the fix.

    Best regards,
    Nikko

    in reply to: Web Page randomly doesn't load #950949

    Hi Rick,

    I don’t think this is a common Enfold issue, though when facing this issue, mostly it’s because of caching, clearing browser cache or the caching plugin might help.
    Also upon checking the console with a web inspector I’m seeing this error (urls are changed):

    Mixed Content: The page at 'https://yoursite.com/' was loaded over HTTPS, but requested an insecure image 'http://yoursite/wp-content/uploads/2017/07/image.png'. This content should also be served over HTTPS.

    I noticed that your site is on https but when you go to Settings > General > WordPress Address (URL) and Site Address (URL) are still http. This might also cause the issue or atleast have some contribution to it.

    Best regards,
    Nikko

    in reply to: sidebar for events #950941

    Hi vasileandrei,

    You should be able to find it in enfold > config-events-calendar > views folder.
    You can see it in Appearance > Editor in the dashboard, if it’s not available you can check it via FTP or cpanel.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Advanced layer slider #950938

    Hi Kamakshi,

    I believe you are using layerslider which is bundled with the theme and not the standalone version.
    Unfortunately you can only update layerslider if you purchased their standalone version, the plugin that’s bundled with Enfold will only get updated during Enfold updates and can’t be updated in the WP Dashboard. If you wish to use the standalone version you can disable the bundled version in Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin then install and activate the standalone layerslider in the plugins section.
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Hide main manu on mobile #950928

    Hi limedrop,

    Glad that Vinay helped you. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Videos doesn't work after Enfold upgrade to 4.3 #950926

    Hi,

    Enfold version 4.3.1 should be released soon.
    You can check on our changelog. :)

    Best regards,
    Nikko

    in reply to: Contact form calendar pop-up #950923

    Hey Holger,

    Try to go to enfold > framework > php > class-form-generator.php and find this code (line 476-477):

    'nextText'			=> __( 'Next', 'avia_framework' ),
    'prevText'			=> __( 'Prev', 'avia_framework' ),

    Try to replace Next and Prev. Hope this helps. :)

    Best regards,
    Nikko

    in reply to: Play button icon on hover #950911

    Hey Lara,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top.page-id-5614 .all_colors .image-overlay-inside {
        display: block;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Easy slider link #950907

    Hi bobfurgo,

    Can you try to use this script, this should work only on the single page you gave (in private content):

    add_action('wp_footer', 'ava_custom_script_slider_link');
    function ava_custom_script_slider_link() {
        if( is_single( '689' ) ):
        ?>
        <script>
            (function($) {
                $('.avia-slideshow li').on('click', function() {
                    window.location.href = $(this).find('> a').attr('href');
                });
            })(jQuery);
        </script>
        <?php
        endif;
    }

    Let us know if that helps, if you plan on adding more of the same slider on that page, then the code given would apply on others as well.
    If that’s the case then use the code given by Ismael then enable Custom CSS Classes: https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
    then use a unique class name then replace this class name .avia-slideshow to .myclass. Hope this helps :)

    Best regards,
    Nikko

    in reply to: Weird Issue with 4.3 button element #950900

    Hey BlackThundarr,

    Please do send us screenshots so we can try to reproduce the issue.
    You can upload the image in https://imgur.com/ or any online image sharing sites and post the link here.
    You can also post the link in private content, if you’d like it to be seen only by moderators.

    Best regards,
    Nikko

    in reply to: iframe not fully responsive #950896

    Hi tdproperty,

    Can you try adding this css code as well:

    .page-id-6249 #main .container_wrap_first .container {
        width: 100% !important;
        max-width: 100% !important;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Forum design issues #950894

    Hi bakbek,

    I have checked on the links you gave and didn’t see the issue on the screenshot you posted on your first post.
    You can see the screenshot on what it looks on my end in the private content.
    Is this already fixed?

    Best regards,
    Nikko

    in reply to: resizing problems with tab section #950889

    Hey the_soundtouchables,

    Are the layersliders used set to Responsive in Slider Settings? if not please try to change it.
    If that doesn’t help, please give us temporary admin access, so we can check it further.
    Just post the login details in private content so only the moderators can view it.

    Best regards,
    Nikko

    in reply to: Fullwidth Easy Slider Video Flickering on IE11 #950885

    Hey TREKK,

    Can you upload a screenshot of the flicker you mentioned in https://imgur.com/ or any image sharing sites and post the link here.
    Just post the link in private content so only moderators can see.

    Best regards,
    Nikko

    in reply to: Height of row cells change on mobile screens #950879

    Hi webcafelicitat,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Update to 4.3 caused issues with tabs #950875

    Hi Lukas,

    Thanks for giving us a screenshot.
    Can you give us a link to your site? so we can try to take a closer look.

    Best regards,
    Nikko

    in reply to: Space between Elements #950869

    Hi madchem,

    I’m not really sure I understand, I think an example of the special header which you are referring to is the:

    CIP ACID CLEANERS

    However I do see it’s 1/1 Column used instead of 1/2 and the space between the catalogue and header seems to be already reduced.
    Is this already done? if not you can upload a screenshot in https://imgur.com/ and post the link here, so we can see what you’re trying to achieve.

    Best regards,
    Nikko

    in reply to: Layerslider not working after Enfold-Update #950856

    Hi Stefan,

    You should be able to use it by changing it in Performance setting.
    Just go to Enfold > Performance > Disabling of template builder elements > Always load all elements.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Multiple Questions! #950851

    Hi patricknh,

    We apologize for the late response.
    1. How do I control the top/bottom spacing (padding or margin) of a layout block?
    Padding can be changed on layout elements though it’s not located on the same tab when you edit it. For example a Columns like 1/1 can be modified in Layout tab, Color Section however have predefined paddings in the Section Layout, as for Grid Row you can change this in the column inside it, just adjust the Cell Padding.
    Margins however doesn’t have any options except use Quick CSS in Enfold > General Styling, if you want to apply it in specific layout element only then you can enable Custom CSS Class first: https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ then use the class name to apply in Quick CSS.

    2. How do I style the text and padding inside a particular (not all) button
    There’s no option for changing only specific button, however we have Button Sizes to choose from, if this doesn’t help then enabling Custom CSS Class and Quick CSS is the last option.

    3. I have a page as footer (new feature) and cannot get the facebook widget right. When the screen sizes to mobile it has a big white background to the right? I am not sure I am including it properly (widget area) but seem to have no control over this white. Is there a shortcode method or some other method?
    I tried to check your site however it seems you have already used another theme.

    4. How do I vertically align images?
    Putting images in a single column or layout element, align it center, left or right should do it.

    Best regards,
    Nikko

    Hi fvim,

    I have checked this on my end and it does not behave the same way on your site.
    I have noticed you are using Buddypress Version 3.0.0-beta2 while I only have version 2.9.4 which is also the latest in the wordpress plugins repository:

    Can you try to use 2.9.4? and check if this fixes the issue.

    Best regards,
    Nikko

Viewing 30 posts - 16,501 through 16,530 (of 25,536 total)