Forum Replies Created
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AuthorPosts
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September 13, 2018 at 5:23 pm in reply to: Event List Plugin/widget does not work with the Events Calendar plugin #1009534
Hey HannahWright,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Anouk,
Thanks for giving us admin access.
I have checked and tested it and not really sure why that’s happening.
Can you create a stage site? so we can try to disable plugins and isolate issue.
Another thing is that it’s not using the latest version of Enfold, maybe the updated version would help since I compared it with my local site and the results are different.Best regards,
NikkoHey sjayanti,
Can you give us a link to your site? so we can take a closer look.
Just post the link in private content, if you want it to be shown only to the moderators.Best regards,
NikkoSeptember 13, 2018 at 4:58 pm in reply to: Image with external link – hover effect not consistent #1009517Hey geneticsed,
I’m not really sure why that’s happening.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey Raymond,
Can you try to flush out the cache and check?
If that doesn’t help, try to disable Page Preloading in Enfold > Theme Options.
If that still doesn’t help, try adding this css code in Quick CSS (located in Enfold > General Styling):.avia_loading_icon { display: none !important; }
Hope it helps.
Best regards,
NikkoHey Louise_Brace,
Can you give us a link to the page with your image gallery? so we can check it further.
You can post the link in private content, so it’s only visible to the moderators.Best regards,
NikkoSeptember 13, 2018 at 4:41 pm in reply to: Insert Author name in the previews of the articles #1009499Hey brand,
Just curios, what Element in the layout builder are you using?
As for other pages that you’re referring is that the single post page?Best regards,
NikkoHey raslade,
Can you give us a link to your site, showing the layerslider? so we can take a closer look.
You can post the link in private content, if you want it to be seen only by the moderators.Best regards,
NikkoSeptember 13, 2018 at 4:36 pm in reply to: Bold text in blog posts went from black to purple #1009492Hi dominiquehurley,
Probably an extra element or html tag wrapped the text which makes the color purple and erasing the whole text and retyping it also erased it :)
Anyway, glad that it’s all good. Thanks for using Enfold and have a great day!Best regards,
NikkoHi Andy,
Glad to hear that :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoSeptember 13, 2018 at 4:32 pm in reply to: top logo and burgermenu disappear on Ipad in portrait and iphone x in landscape #1009486Hi carstenstrandvad,
Glad that Ismael helped you :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi 55577222,
Try the solution posted in our documentation:
Hope it helps :)
Best regards,
NikkoHey campustalenti,
Please don’t set anything in Settings > Reading, just set it to it’s default.
Then go to Enfold > Theme Options > Frontpage Settings, then set the page there and Save.
Hope this helps.Best regards,
NikkoHi newmediologo,
Sorry for misunderstanding, try using this code:
#top #header .av-main-nav > li > a { border-left-width: 2px; }
or this one if the code above doesn’t work:
#top #header .av-main-nav > li > a { border-left-width: 2px !important; }
Best regards,
NikkoHey WP Turned,
The reason it’s not centered is because of the font size and the length of the text. I can see you have this code:
@media only screen and (max-width: 479px) { .responsive #top #wrap_all .av-mini-font-size-40{font-size:40px !important;} .responsive #top #wrap_all .av-mini-font-size-18{font-size:18px !important;} }
Try to replace 40px to 34px, let us know if this helps.
Best regards,
NikkoHi tokenofhon,
Unfortunately, accordion slider are not really responsive especially on mobile devices which are too narrow to display the images.
The solution we suggest is to hide it in mobile and show another element/slider to display for mobile.Best regards,
NikkoHey WP Turned,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .responsive #top .avia-slideshow-controls a { display: block; } }
Hope this helps.
Best regards,
NikkoHi Birgit,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi John,
Glad to hear that :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi,
Thanks for giving us admin access. I checked your site and there’s nothing unusual in the css but for some reason it’s increasing.
I have added this css code in Quick CSS (located in Enfold > General Styling):#top .av-large-testimonial-slider .avia-testimonial-content { font-size: inherit; }
Let us know if you need further assistance.
Best regards,
NikkoSeptember 13, 2018 at 3:45 pm in reply to: After Update Firefox to 62.0.0, problem with av_font_icon in the table. #1009451Hi RyanFinley,
Glad to hear that :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi newmediologo,
You can use this css code and place it in Quick CSS (located in Enfold > General Styling):
.hr .hr-inner { border-top-width: 5px !important; }
Just adjust the pixel value to increase or decrease the size.
Hope it helps.Best regards,
NikkoSeptember 13, 2018 at 3:17 pm in reply to: Remove hover and zoom effect on featured post images #1009438Hey rahrens,
Can you give us a link to one of your single post page? so we can take a closer look and try to give you css code that should work.
You can post the link in private content if you only want it to be seen by the moderators.Best regards,
NikkoHi brand,
Can you try adding this css code in Quick CSS (Located in Enfold > General Styling):
#top #wrap_all .av-social-link-rss a{color:#fff; background-color:#ffa133; } #top #wrap_all .av-social-link-facebook a{color:#fff; background-color:#37589b; } #top #wrap_all .av-social-link-twitter a{color:#fff; background-color:#46d4fe; } #top #wrap_all .av-social-link-mail a{color:#fff; background-color:#9fae37; } #top #wrap_all .av-social-link-dribbble a{color:#fff; background-color:#e44885; } #top #wrap_all .av-social-link-linkedin a{color:#fff; background-color:#419cca; } #top #wrap_all .av-social-link-search a{color:#fff; background-color:#222222; } #top #wrap_all .av-social-link-gplus a{color:#fff; background-color:#de5a49; } #top #wrap_all .av-social-link-behance a{color:#fff; background-color:#008cfa; } #top #wrap_all .av-social-link-flickr a{color:#fff; background-color:#ff0086; } #top #wrap_all .av-social-link-forrst a{color:#fff; background-color:#234317; } #top #wrap_all .av-social-link-myspace a{color:#fff; background-color:#000000; } #top #wrap_all .av-social-link-tumblr a{color:#fff; background-color:#345574; } #top #wrap_all .av-social-link-vimeo a{color:#fff; background-color:#31baff; } #top #wrap_all .av-social-link-youtube a{color:#fff; background-color:#a72b1d; } #top #wrap_all .av-social-link-pinterest a{color:#fff; background-color:#cb2027; } #top #wrap_all .av-social-link-skype a{color:#fff; background-color:#12a5f4; } #top #wrap_all .av-social-link-instagram a{color:#fff; background-color:#a67658; } #top #wrap_all .av-social-link-five_100_px a{color:#fff; background-color:#222222; } #top #wrap_all .av-social-link-soundcloud a{color:#fff; background-color:#F76700; } #top #wrap_all .av-social-link-xing a{color:#fff; background-color:#006567; } #top #wrap_all .av-social-link-vk a{color:#fff; background-color:#597BA5; } #top #wrap_all .av-social-link-reddit a{color:#fff; background-color:#FF4500; }
Hope this helps.
Best regards,
NikkoHi Diana,
Glad that we could help :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi OPVAB,
Yes, can you give us admin access? so we can try to make some modifications on your end.
Just post the details in private content, so it’s only visible to the moderators.Best regards,
NikkoHi Concre,
I checked your site however I don’t see any changes.
Can you try to flush out the cache? if you have a caching plugin enabled.
Also in Enfold > Performance, try to disable CSS file merging and compression.
Let us know if this helps.Best regards,
NikkoSeptember 13, 2018 at 1:06 pm in reply to: Phone number link not clickable on mobile version of site #1009371Hi johnworfin,
Can you try to add this css code in Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { #header #text-6 { margin-top: 130px !important; padding-top: 0 !important; z-index: 999 !important; } }
Hope this helps.
Best regards,
NikkoHey DianaLoola73,
For 1, you can use this css code and add it in Quick CSS (located in Enfold > General Styling):
.home #av_section_5 .container { margin: 0; padding: 0; width: 100%; max-width: 100%; } .home #av_section_5 .container .flex_column.av_one_full { padding-left: 0 !important; padding-right: 0 !important; border: 0 !important; }
For the 2nd question, try adding this css code:
#top .av_header_transparency #header_main { opacity: 1; background-color: rgba(255,255,255,0.5); }
Hope this helps.
Best regards,
NikkoHi opvab,
I think you almost made it.
Try to put the content after the title and hide it then on hover make it visible and content area expand.
Hope this tip helps.Best regards,
Nikko -
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