Hi grafixstudio,

Glad to hear that :)
Can you try adding this css code after the code I gave:

@media only screen and (max-width:767px) {
  .responsive #top #wrap_all #header_main .main_menu {
    left: 0;
    right: auto;
  }

  .html_header_top #top .av_logo_right #header_main .logo {
    position: relative;
    left: 50%;
    right: auto;
    margin-left: -41.5px;
    margin-right: 0;
  }
}

Best regards,
Nikko

Hi NoraGTS,

Can you try to clear the browser cache?
I have checked it using Chrome and Firefox and looks great on both without those spaces in the screenshot.
I have posted screenshots in private content.

Best regards,
Nikko

Hi kenwcmg,

You need to insert it in functions.php which can be found in Method 3: Adding Author Info Box Using Code in the link you gave.
I believe you have this code:

if ( is_single() && isset( $post->post_author ) ) {

try to replace it with:

if ( is_singular('post') && isset( $post->post_author ) ) {

and that should do it.

Best regards,
Nikko

Hi acscreativenew,

I tried to check on the links you gave and the credentials however I’m only getting this:

Forbidden
You don't have permission to access /news-events on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Can you post the function that lets you add your cpt to the builder elements?

Best regards,
Nikko

Hi michellevelasss,

I tried logging in using the credentials you posted however it doesn’t work, please check.

Best regards,
Nikko

Hi Picante,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey Sander,

I have checked your site, however I don’t see any maps at the bottom.
Can you give us a screenshot of how it looks? how do we see it on your site?

Best regards,
Nikko

Hey Carl,

We apologize for the late response.
You can use this custom code:

border: 5px solid white;

Just replace 5px for the border width that you like to use, and also replace the color.
You can see in the screenshot how it is applied: https://imgur.com/a/GJf8dSM
Hope this helps.

Best regards,
Nikko

Hey icodesign,

Thanks for giving us admin access.
Since you are using a child theme, I have tried to check in Appearance > Editor, however it’s disallowed.
If you have a customized header.php, try updating it to the header.php since there are lots of changes there in the new version.
Let us know if it helps.

Best regards,
Nikko

Hey roamingk,

That’s because the height is set to 720 in the embed code.
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:479px) {
  #top .avia_codeblock iframe {
    max-height: 320px;
  }
}

Hope this helps.

Best regards,
Nikko

Hey Malene,

We apologize for the late response.
I have checked your slider and i don’t see any captions.
where can we see this?

Best regards,
Nikko

Hi Karl,

You can put the site under maintenance for few minutes and disable the plugins temporarily then check.
If you don’t want the live blog site to be affected, try creating a stage site (basically just a duplicate of your live site): https://themeisle.com/blog/wordpress-staging-site/
So you can try disable the plugins without affecting the live site and if you still have those issues you can give us credentials and we will try to check on the issue on your stage site.

Best regards,
Nikko

Hi Esther,

Can you try replacing it with:

@media only screen and (max-width: 1366px) and (min-width: 768px) {
  .html_header_sidebar #header .av-main-nav > li {
    display: none !important;
  }

  .html_header_sidebar #top #header .av-main-nav > .av-burger-menu-main {
    display: block !important;
  }
}

Best regards,
Nikko

Hi Gregor,

Glad to hear that :)
And thanks for posting the solution that worked for you.
It should help anyone that needs the same modification for portfolio.

Best regards,
Nikko

Hi Schmidtgrafisk,

I apologize for the late response.
The theme only provides basic ecommerce functions which is basically what woocommerce provides and theme integrates the plugin and provides different options to display products.
As for our theme support, we would like to help with the customization however if it does take a lot of time to do the tweak or modification and there are lot of queues in the forum then we really can’t help with it but we still do try to point you to the right direction by giving links which might be helpful.
With regards to the issue with the shopping cart, can you give us permission to temporarily deactivate your plugins? as we don’t experience the same issue on our local server even with the same settings.

Best regards,
Nikko