Forum Replies Created

Viewing 30 posts - 14,251 through 14,280 (of 25,536 total)
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  • in reply to: Social icons widget area #1051726

    Hi Lara,

    I have made it into an unordered list since just using spaces sometimes causes odd design issues.
    Then I added this css code in Quick CSS:

    #top .widget #footer-social {
        display: flex;
    }

    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Attribute active menu state to a post category #1051724

    Hey bluesbrush,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Code changes (errors?) in class-framework-widgets.php #1051721

    Hey zimbo,

    I have checked it with Enfold 4.5.2 in class-framework-widgets.php and the closing span tag is still there.
    It shows in line 962 and line 1723.

    Best regards,
    Nikko

    in reply to: MailChimp Script Customization #1051719

    Hey tomherold,

    The mailchimp element can be found in wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > mailchimp > mailchimp.php.
    As for the class name, you can use a web inspector to inspect element and check the class names.

    Best regards,
    Nikko

    in reply to: WooCommerce color settings #1051716

    Hi Gunther_Axeli,

    Can you try this css code:

    #top .wc-bookings-booking-form {
        color: black;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: wpml – blog articles page empty #1051711

    Hey P3T3R_0ne,

    Inside the WP Dashboard click on Enfold Child and click on the English Language.
    Then try to set the homepage and blog page, let us know if this helps.

    Best regards,
    Nikko

    in reply to: The VAT is not calculated and displayed. #1051708

    Hey MATTIA,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: How to open links in masonry element in a new tab? #1051704

    Hey DROR,

    Try the solution posted in this thread: https://kriesi.at/support/topic/masonry-gallery-open-url-in-new-tab-or-window/#post-374122
    Hope it helps.

    Best regards,
    Nikko

    in reply to: The Lightbox doesn't work after Update #1051702

    Hi vectorcriz,

    Can you give us a link to the page shown in the screenshot?

    Best regards,
    Nikko

    in reply to: Latest News Widget + Meta Tag #1051682

    Hi Jan,

    Glad that we could help you and thanks for your kind words :)
    Feel free to create a new thread if you need more assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: WPForms looks terrible in mobile #1051680

    Hi michellevelasss,

    Layersliders are a bit hard to style for both desktop and mobile.
    I suggest using 2 layersliders, 1 for desktop and 1 for mobile, in the Slider Settings > Mobile of layerslider you should find Hide on mobile, Hide under and Hide over.
    For the desktop version of your layerslider use hide under and put 479px and for mobile version use hide over 480px this way only 1 slider will show at a time depending on the screensize of the device.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: The arrow on the color section stopped working #1051675

    Hi mela1989,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Error message on wp-admin after upgrade to Enfold 4.5 #1051674

    Hi Klaasbaas1983,

    With root folder what I meant was the directory in which the wp-config.php file is placed, you just need to move the wp-super-cache plugin’s folder (which is located in the plugins folder).
    Maybe to make it much simpler, in the root folder, create a folder and name it cache_backup then all the files and folders I mentioned place it there, to make sure that the pages on your site isn’t cached since I noticed that the live site is just showing a cached version of your site. Actually when I compared your live and stage site the difference only is the caching, for some reason caching is still running on your live site.

    Best regards,
    Nikko

    in reply to: Change Lightbox Hover-Over Icon #1051668

    Hi jimmiesner,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Site header displaying oddly #1051667

    Hi 1lizcollins,

    This is caused by this css code:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 200px;
    }

    just replace it with this css code:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 220px;
    }

    Hope it helps.

    Best regards,
    Nikko

    Hi kesdeg,

    No worries glad that it’s fixed :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Fullwidth easy slider not working after upgrade #1051658

    Hi musklick,

    Thanks for providing us ftp access.
    Even though the caching plugin was deactivated, the remaining cached files caused the issue.
    We have fixed it and it’s working fine now.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Latest News Widget + Meta Tag #1051646

    Hi Nu-Vision,

    We apologize for the late response.
    Can you try to paste this code in your child theme’s functions.php: https://pastebin.com/aPvtEhuD
    This should replace the default date and time with your event_date custom field.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Change Lightbox Hover-Over Icon #1051334

    Hi Jim,

    I have added this css code in your Quick CSS:

    .avia_transform a .image-overlay {
        top: 0 !important;
    }

    it should fix the issue when tested with web inspector however your site is cached probably on your and the code doesn’t reflect on the homepage.
    Can you try to clear the cache? I have duplicated the homepage (link in private content) and it works well on that page.

    Best regards,
    Nikko

    in reply to: Site header displaying oddly #1051319

    Hi neli666,

    Go to https://kriesi.at/support/ and you should see a list of themes, click on Enfold or you can just click on this link: https://kriesi.at/support/forum/enfold/
    And go to the bottom, you should see the form to create a new topic there :)

    Best regards,
    Nikko

    in reply to: Site header displaying oddly #1051317

    Hi 1lizcollins,

    I can’t seem to see the padding on my end that you mentioned.
    Can you give us a screenshot? you can post it in https://imgur.com/ or any online image sharing sites then post the link here (or in private content).
    Also if there’s a specific browser your using?

    Best regards,
    Nikko

    Hi wzshop,

    That depends, those extra codes shouldn’t hurt since it will just be ignored by the browser however if the new editor is causing some issues in the backend or some weird behavior as most users have (not just Enfold users but on other themes as well), then we would advise to use the old classic editor which is also what wordpress has advised. If you want to use the new editor and try to save it I would suggest using a stage site first and test it there first, don’t risk messing up your live site. And as for your last question, I’m not really sure why that only ocur on a network website try asking in wordpress support or forum, they should be able to answer it more accurately.

    Best regards,
    Nikko

    in reply to: Keep element at bottom in color section in all sizes #1051313

    Hi irmproduktion,

    I think that’s hard to fix on the smaller screen, I’ll just suggest a workaround instead.
    Edit the slider and go to Screen Options (tab), you should see Element Visibility, try to hide it on small and very small screen screens by checking those options.
    Then create another slider or a section and design it for mobile or smaller screens, then on it’s Screen Options choose to hide on large and medium sized screens.
    I hope this workaround helps.

    Best regards,
    Nikko

    in reply to: Transparent Header #1051312

    Hi Piamq,

    Yes, go to Enfold > Sidebar Settings > Sidebar on Archive Pages, then choose right or left sidebar.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Problem on page – Service Unavailable #1051309

    Hi Simon,

    I’ll ask my colleagues to check it out since It’s still 503 Service Unavailable on my end.

    Best regards,
    Nikko

    in reply to: Space with tag under menu after update #1051306

    Hi Daniel,

    The Avia Layout Debugger is removed, sorry I missed that.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Problem on page – Service Unavailable #1049977

    Hi Simon,

    Can you give us a link to the login page?
    I tried the links in private content to login since that’s the commong login link and check the editor however those links only returns 503 error and prevents me from logging in to check.

    Best regards,
    Nikko

    in reply to: Space with tag under menu after update #1049975

    Hi Daniel,

    That’s because in Settings > General > Site Language, English language is set, (you can click on the link in private content to go directly to the settings page).
    This thread from WPML forum might also help: https://wpml.org/forums/topic/backend-language-change-from-german-to-english/#post-1180706

    Best regards,
    Nikko

    in reply to: Link from logo on a site with 2 languages #1049967

    Hi M,

    I have checked the it and english and russian language returns a 404 (Nothing Found) page however I could see it’s returning the right link in the logo yoursite/ru and yoursite/en.
    As for the 404 error you would need to select the language in Enfold Theme Options and set the homepage, I could not set this as the permission you gave isn’t an administrator.

    Best regards,
    Nikko

    in reply to: Keep element at bottom in color section in all sizes #1049966

    Hi Linda,

    The problem is the book image.
    You can see the issue in the screenshot: https://imgur.com/a/UIoJv41
    You’ll need to adjust it’s height.

    Best regards,
    Nikko

Viewing 30 posts - 14,251 through 14,280 (of 25,536 total)